I've been a loyal customer for some time now . But yesterdays order was ridiculously plain , boring…read more, nothing but green with no roses. Tulips are very inexpensive anywhere you buy them. This so-called arrangement was by far the worst arrangement I've ever seen or purchased. I spent $100 for this so caught arrangement. When honestly I could've got this at the supermarket or street vendor for a fraction of the price with roses. I even paid for the premier package size!! Really !!! I'm at the usual person that gives bad reviews, but this deserves exposure and the negative feedback to help you modify and reestablish the importance of your business. With this disappointment as a customer that has been buying from your establishment for a while now, I come with a conclusion of moving my business elsewhere.

Made time for a small purchase on the bushiest day of the year. (Valentine Day)…read more 1. Great ready made selection. 2. Kind a patient. I will send my NC friends flowers from only here. When I walked in, they had 10 extra people making arrangements, sending out orders, manning the phones. I was about to settle for an item out of the display when the lovely woman who helped me asked it was just what I was looking for. I mentioned my friend and how if the arrangement had lillies, it would be perfect. She made new arrangement. Price, like the display. At no point did she rush me or make me feel like my humble purchase was an inconvenience. She made my friend's day and provided me with the type of service I wish I could find every day. Going to send out a contemporary bouquet next.

A family member passed away who lived there and some of the family members could not make it to the…read moreservice. Thus we went on line and found this florist nearby who had pictures of some beautiful arrangements at a reasonable price. Ordering on-line was very easy and the arrangement looked exactly as the picture (the service was streaming for family who could not attend and our arrangement was near the front of the casket and it was beautiful). Would definitely use them again in the future.

The selection was suspect and overpriced. The only employee around was on the phone for over 5 mins…read morebefore even acknowledging us. Only reason I stayed to purchase here was because I was short on time and this was the closest flower shop in the area.

10/10 experience with Clayton Florist I had a last minute…read morerequest for an arrangement for a luxury open house. I needed the flowers next day and it was already 3pm yet Nicole took my request with patience and listened to my vision/ideas. She quickly brought back a large handful of stems as a sample arrangement and it was perfect! Exactly what I was after. It was obvious she had a keen understanding of what I was hoping for. She was transparent about what my requests would cost. The arrangement is seriously stunning, so much texture and depth. I can't wait wait for it to be the centerpiece of the event!

I always call Clayton City Florist for special occasions and holidays. Very personable service…read more The arrangements all feel like they were designed with my taste in mind. Service is priceless to be honest.

Yelp showed the location to be open until 2:00pm. Not terribly familiar with this area. Drove…read morethrough a maze of directions, took the wrong exit, had to go 6 miles out of the way before I could get back on track. Arrived at 1:40pm. The sign on the door said closed. Saturday hours are listed as 10am - 12pm.

Karen was excellent! When my order didn't deliver due to circumstances beyond her control (power…read moreoutage) She still delivered exceptional customer service by getting me more and better flowers the next day! Her service was all about delivering no matter what and to persevere the special moment which was our anniversary! I know my girlfriend will treasure and persevere these flowers by pressing then! And I can thank Karen for persevering that memory by always delivering!

Fantastic service. Talked with Thomas over the phone and simply described what I needed for my…read morefather's funeral. The flower arrangements were absolutely beautiful! They were exactly what I had asked for. Thank you so much Fallon's. I'll be a repeat customer.

Do not order from here unless you can see what you are getting! My friend ordered me the lemon…read moredrop bouquet for my birthday. I received 5 roses and 2 very small hydrangea. The arrangement is no where near what is pictured. The starting price is $55.00. I think 5 stems of already browning roses and 2 stems of small hydrangea is a stretch.

DO NOT ORDER FLOWERS ONLINE! I ordered flowers for my parent's anniversary and my order was never…read moredelivered. I tried calling the flower shop multiple times to confirm they recieved my order and it went straight to voicemail. I couldn't even leave a message beacuse the mailbox was full! Very disappointed in their service. It does not make sense to send a order confirmation email if you unable to complete the requested service!

Great people and great prices. They're very friendly and love to help you find what you need. I…read morethink they're my new go to florist.

If I could give Cary Florist 10 stars I would. Above and beyond customer service. They created a…read moregorgeous, original arrangement based on input from a short phone convo. The recipient was delighted, and so was I.

Thank you for helping me with a beautiful flower arrangement for my daughter's birthday. It was so…read moreeasy to call in from California and speak with someone so helpful about the kind of arrangement I wanted. Everything was flawless and my daughter loved her gift. I highly recommend you.