I had an unsettling experience at this hostel and will NOT recommend it--especially for SOLO FEMALE travelers. While the reception staff was friendly and did switch my room when I asked, they ultimately did not care at all about my stolen belongings, nor did they offer any real support or reimbursement.
I locked up everything with my own padlock I purchased and brought with me (they don't provide one,) but in the two minutes I left my makeup bag out while using the bathroom, it was stolen. It contained over €150 in cash and special, gifted makeup--my only valuable item left out for literally one minute. I immediately reported it, but the staff just shrugged it off. No effort was made to investigate, no CCTV (which I understand in the rooms, but still--zero security otherwise), and management's response boiled down to "we're not responsible." I get that hostels can't be accountable for everything, but the complete lack of concern, even after I explained the situation, was really frustrating--especially as a college student who can't just afford to lose that much money.
Additionally, I had an extremely uncomfortable encounter with a male guest in my dorm who persistently stared at me, repeatedly asked invasive questions, really had no shame in approaching me, and even physically blocked me from leaving the room to the point where I was quite scared. While I was able to move to a female dorm (which I strongly recommend for any solo female travelers), the experience left me feeling unsafe and the staff said they would 'investigate' without any tangible steps proposed.
I STRONGLY advise doing your research before booking here. If you stay, lock up EVERYTHING, don't leave anything valuable out for even one minute, and if you're a woman traveling solo, book the female-only dorm. Oh and wait until prices are the usual 15-20 euros- anything above is a ripoff!!!
Will NOT stay here again. read more