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    Garden City Mazda

    2.3 (260 reviews)
    Open 8:00 am - 5:00 pm
    Updated 2 months ago

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    2 years ago

    Very disappointing experience. Very dishonest! What they presented as the price was not what they presented at the finance table.

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    Page 1 of 7

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    Review Highlights - Garden City Mazda

    Phil, Cesar Reinoso and Bod Stone made sure that our experience was smooth, with no pressure and extremely honest.

    Mentioned in 5 reviews

    Read more highlights

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    Rental car broke down. Around summer 2021 or 2022, not sure exact year. Was heading to Hampton…read moreBays,NY where 99 year old mothers lived; came from Westwood NJ. Was carrying a lot of luggage. Their rental SUV broke down; managed to park at Manorville, NY fire station on Manorville Road. It was hot & humid day. Called Enterprise and they took SUV. Was abandoned by Enterprise to fend on my own, for around 2 or 3 hours. Got water from fireman, otherwise would have fainted. Called an Uber, they stood me up, appears Manorville to Riverhead not profitable route. Eventually got a taxi from a nice cabbie, taken to Enterprise Car Rental Riverhead, NY office, where they eventually gave me another smaller rental vehicle, I then filled empty tank and headed toward Mom in Hampton Bays, NY.

    Millennium Honda - A dirty foot print on the front passenger seat

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    On Feb 19, I brought in my 2017 Honda Fit for an oil change and replacements of both the cabin…read morefilter and engine air filter. Initially, there were several issues with the quality of work performed on the cabin air filter. On Feb 20, I expressed my concerns, surprise and dissatisfaction. The service advisor Steven worked with the Service Manager Gregory Andrews to ultimately rectify the problem of the cabin air filter and blower motor. While I was disappointed that the issues occurred in the first place, and I had to make a third trip on Feb 21 (so they could order & receive the part) I greatly appreciate that the service manager stepped in and ultimately resolved the problem. Mr. Andrews was understanding, patient and the repairs were completed in less than an hour. He listened carefully to legitimate concerns I had regarding the brusque, rushed way my car and myself were handled. I requested a specific mechanic to do the repairs, which he gladly fulfilled. In the end, the repairs were corrected and the situation was handled professionally. Although my experience began on a frustrating note, I am grateful that the manager took responsibility and made sure everything was fixed properly. I hope future customers receive the same level of follow-through from management if any issues arise.

    "These people are a bunch of thieves! They stole my daughter's dash camera and charged my credit…read morecard after telling me they wouldn't. Please beware of this company. We purchased an electric car that spends more time in the shop than on the road. Communication has been terrible -- no phone calls, no updates, nothing. They didn't provide a loaner vehicle until two weeks later, and then they charged my credit card for it.

    Garden City Jeep Chrysler Dodge RAM

    Garden City Jeep Chrysler Dodge RAM

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    Was Shopping with my daughter for a Jeep Cherokee. Our visit at Garden City, NY Jeep was…read moreoutstanding. We were introduced to James, our salesman. He asked what we would like in a Certified preowned Jeep. He listened patiently & helpped my daughter make a selection. We test drove it and we liked it. James took the time to explain the features, and after purchase offerings. The whole time, James did not try to pressure us into doing or buying anything we didnt want, but we were aware of what was offered. I also want to make mention of Chris, the Rep that inspected our trade in vehicle. The offer Chris made was fair, and there was no need to try to press him for more. My daughter purchased a 2021 Jeep Cherokee, Slate Blue with 42k on the odometer. Theyre happy, were happy. James & Chris are models of what every employee should be, nomatter which industry theyre in. Thanks James & Chris Hope to do future business with you again.

    It was a massive mistake going to this place. I left my vehicle for a full week. They could not…read morefigure out how to turn off the check engine light and charged me over $1000 for things I absolutely did not need. Did not fix ANYTHING and charged 1k, and suggested I leave it longer for open-ended continued work. Completely incompetent and dishonest business. Dealer service department that can't fix its own top of the line brand and lies to keep the clock running. Unreal. I guarantee if you go there you will be disappointed.

    Garden City Mazda - car_dealers - Updated May 2026

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