Another great experience with the tech guys from Protectus. Jason and Robert worked their butts off…read morein the blazing heat for two days installing my new cameras and security system. Great guys too and both have been there for years which is a great sign that this is a well run company. They also took the time post installation on how to use the system on my phone and that I could feel free to call them later if i had any other questions. Thanks guys!

Searched online for new security service and selected Protectus because they had so many 5 star…read morereviews. I spoke to Chris and he guided me through the process and did not try to upsell me with things I didn't want. He sent me the contract and scheduled installation on the day I requested. He was very kind and explained everything since this is my first monitored security service. Robert did the install and he was also amazingly knowledgeable and so very kind. He was considerate and finished the work quickly and took the time to show me how to use the system. I am so happy with the Protectus experience and I feel very relieved that they are monitoring my home. I could not have asked for better support. Highly recommend.

If you need help with your TV, home theater, or audio system, I highly recommend Your AV Guy. Mike…read moreprovides true five-star service and has helped me multiple times over the years with installing, upgrading, and modifying my AV setup. What sets Mike apart is his consultative approach. He takes the time to listen to what you want, offers expert recommendations, sources the right equipment, delivers it, installs it professionally, and then makes sure you understand how everything works. Most recently, we asked him to improve dialogue clarity while reducing overwhelming background sound, and the results were excellent. Mike is reliable, knowledgeable, easy to work with, and always arrives on time with everything needed for the job. His installations are clean and professional, and his customer service and follow-up are outstanding. Your AV Guy Mike 972-467-5667 youravguy.com youravguy1@gmail.com I would not hesitate to recommend him to anyone looking for professional AV services.

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

Nothing ever works, and expensive to replace anything. Door Lock no longer works with Alexa(I know,…read morewe're lazy, $400 to replace security camera, installed by me. Doesn't connect to thermostats

I had Vivint for about 2 years, equipment was paid off and my bill was no problem at around…read more$45/month. The issue came when it was time to cancel the service. I was moving out of state and needed to cancel the service because I'd no longer need it at my new place. The first time I called to cancel, I spoke to someone who seemed to be a manager, because she offered me all of these perks to stay, including a deferment of my payments until I figured out if I wanted to stay or not. I thought I was getting a deal, until a few months went by and I realized I really did not need the service and needed to cancel. I called customer service, knowing I still had 9 months left in my contract, but my equipment was paid off so it should just be an easy cancellation with an early termination fee. I was wrong. 3 hours later, 10 support agents and 4 departments later, each one repeating the same offers and not communicating between agents, even after I firmly declined them all and said I just wanted to pay the money and be done with it -- I finally was able to pay the termination fee or "buyout" fee and get off the phone. They had me on an initial wait of about 45 mins, and then each agent kept asking for the same information or just wasn't aware of what I was trying to do, and it got to the point where I realized they are trained to drag out the process. IF YOU NEED TO CANCEL WITH THEM, THE ONLY WAY TO DO IT QUICKLY IS TO ESCALATE. Do not let them have you on the phone for hours like they had me! They will have you on the phone for hours, just to submit an email cancellation request. The email you need to cancel your account is : documents@vivint.com and this is the information you need to provide or they will not respond or process the request: Name: Service Address: Service Number: Reason for Cancellation: WILL NEVER RETURN TO THAT COMPANY EVER AGAIN. GET A RING CAM AND CALL IT A DAY.

Be Very Careful! I hope anyone sees this and get to know…read morebefore it happens. My brother worked for them for almost 4 months, they're not responsible when it comes to pay what they owe! If you don't have documentation they still accept you and then after weeks working with them, they start retaining money, delaying payments and when my brother asks, they keep saying excuses saying it will be deposited the next week and never happened. Well they ended owing my brother almost 4k. When I spoke with the owner, hes nasty, very prepotent and you can tell right away he's racist with his own race. And came to realize that my brother is not the only one scammed by them

This company demonstrates poor communication with its employees and has failed to properly address…read moreconcerns regarding unpaid wages. Management is often unresponsive when inquiries about compensation are made, and when responses are provided, the information is frequently inconsistent or misleading. Additionally, Lil Chavez presents a confrontational attitude over the phone but is unwilling to address concerns directly in person when confronted about these issues.

I had finding a locksmith on my never-ending "to do list but literally just wandered into this…read moreplace by happenstance! Not only did they help me with my problem, I also learned a LOT about locks and safes. Don, Matt, and Sam were are very nice and super helpful and I highly recommend them! Thanks, you guys!

Very nice and friendly people and quick service! Just ran in to get a key duplicated and I was in…read moreand out under 2 minutes... at least I could've been but I hung around to check out some of the cool stuff they have for sale! It was a little over $8 for 2 key copies and keyrings which seems a bit steep but both keys worked perfectly (unlike copies grill Walmart)! I won't mind paying it again the next time I need a key duplicated or any kind of locksmith work!

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

Duane is an effing hero! He came to look at a door knob that came off from the inside of the house…read moreof the front door . Repaired it instantly and fixed an issue with our gate that prevented it from closing all the way . He worked quickly , efficiently and you could tell he knew his stuff. As he was leaving he asked if there was anything else ... there actually was .... A door issue in our shower the was preventing the knob for locking it in place . He too fixed that . He was in and out of there in 20 min or less with all 3 tasks . We are very grateful to his kindness , patience and professionalism. Will recommend them a million times over!!!

Had to adjust doors instead of getting new locks but rekeying worked!…read more Sometimes exterior doors become unalisgned

Very knowledgeable staff and easy to work with. We used them to install a new residential home as…read morewell as retro fitting existing homes. Showed up on time and stayed late to make sure the job proceeded as planned. Thank you Kore for your dedication to making sure your clients and general contractors are well taken care of.

Bruce and his team has completed both commercial audio/visual install as well as in my home. I…read morehave had other installers at our 25,000 sq ft office and at home do work and Kore media's work was far superior at a very competitive price. The other media installers have consistent issues which makes us realize the quality Bruce put into his work. His recommendations are important and should be listened to, for example, in the office he recommended quality surge protectors for each TV. Might seem like overkill but we came to realize when the next installer we used (I was not involved in the selection process unfortunately) did not install the surge protectors and we had constant problems and several blown flatscreens. You know what you get with Kore, experience, knowledge, great service and a competitive price. Not all media installers are alike, believe me from first hand experience.

Highly recommend this locally owned business. You can expect excellent service and hands on…read moreassistance with monitoring tools and setup. Text msgs and calls are promptly returned. Received speedy, same day response when an issue came up weeks after the install. Polite, professional, knowledgeable... you can't go wrong with this team!

When we decided to upgrade our home security system, we wanted to ensure we didn't have a repeat of…read morethe bad experience we had the first time around. We checked out three companies and Al and Justin were the only company willing to stop by after a job they were working on. They listened to what we wanted and Al (owner) provided a bid the following day. After evaluating the other two bids, it was clear we needed to go with DFWCVS. Not just because of price, but service, care, good communication and quality equipment. Al and Justin arrived on time to do the install and set to work. Since we were replacing the entire system and moving some of the cameras to better locations (thank you Al), they were around all day. They worked hard and I could tell, they worked well together. Al kept us informed at all times on where they were with the install. There was one small hiccup when Justin slipped in the attic and accidentally caused some damage to our kitchen ceiling. Justin and Al felt so bad about the accident, but we kept telling them, it was an accident and we were thankful nobody got hurt. Al took action and worked on getting a repairman to come over to access the damages. Luckily, we have a neighbor that owns his own painting company and he came over and gave Al a bid. The repair work was finished a few days later. You couldn't tell it was ever damaged . Al and Justin were finishing up some work for us and were relieved to see how well it had turned out. Al took care of everything and was hired by our neighbor for some security work. A new relationship was made. Win win. We can't speak highly enough about the integrity of this company. You don't see many companies that stand behind their work like Al and Justin. They are great to work with and we couldn't be happier with our security camera system. You won't regret working with DFW Custom Video Surveillance, I promise!