I waited 4 1/2 hours yesterday for a technician from Randy's Garage Door to show up for a scheduled…read morerepair. An hour after the end of the appointment window, at 7:30 PM, I finally received a call saying they were not coming. I had rearranged my schedule, left work early, and missed a meeting for this appointment. They rescheduled me for the next day between 3:00 and 6:00 PM, but once again I received a call saying they were not coming and asking to reschedule yet again. At that point, I declined. There are too many other reputable garage door companies to deal with this level of unreliability. I would not recommend this company based on my experience. :::

Randy did not finish the job and did everything to avoid accountability for his mistakes…read more Definitely do not recommend.

Juan was awesome. He worked until late to fix the cable on my garage door. He was very…read moreknowledgeable, experienced and informative and went the extra mile! Gail G.

My garage door wouldn't shut, I posted a message in my neighborhood Facebook app and had a guy come…read moreout who is a handyman, but said he had lots of experience with garage door openers. He ended telling me that something was broken and that I needed a new system. I thought I would get a second opinion and called Precision Garage Door because they have replaced my door in the past and helped me with an older garage door system. Carlos Jordan came out and in five minutes fixed my problem. I stood there shocked. I was preparing myself for him to try to sell me a new system or tell me that I needed hundreds of dollars worth of repairs. He was incredibly professional and knowledgeable. I will never look out for a handyman to do something like that again. I've always had nothing but great service from this company.

Richard did not provide an estimate, an invoice, or a receipt. The cost was far above industry…read morestandards yet the job did not require a custom spring. He only accepted a personal check made out in his name, not the company name. He did not provide or explain any warranty on the parts or labor.

Spring King Garage Doors has been our go to for garage door service for over 10 years. Richard…read more(company owner) is very responsive and knowledgeable. Our garage door is 50 years old and Richard keeps it going. I would not hesitate to recommend Spring King Garage Doors.

I don't know how this is going to go. Because it seems like maybe these garage door companies have…read morename changes and/or the owners change. So the fact that the reviews are so few and rather stale (i.e., old) is a concern. I called on a Sunday for a broken spring. The answering service said that a tech would come out within four hours. Was told that there is no charge for the visit and price would be quoted before work is begun. Waiting until later to render a verdict.

Prompt response. Professional, excellent work done. Would highly recommend. They installed door…read moreopener and related equipment as well as help set up WiFi app and sync our vehicles.

We have called Doug twice now to fix our garage and both times he answered quickly and came the…read morefollowing day. First time the springs broke, he replaced them and no issues. Now today the dang door was not wanting to open till we pressed it several times . He came and took care of it quickly and efficiently. Would highly recommend Above The Rest Garage Doors. Very professional and nice Gentleman. The rates are best in town too!

Used this company for the first time about 1 years ago ago. The installer was here about 40 minutes…read moreand had his phone in one hand and trying to install the garage door opener. Was on his phone the entire time. I was told the garage door I purchased would make some noise( typical) but NOT lime a freakin train coming through the house. You could hear it opening literally down the street. I called back about 3 weeks after to speak with the owner and he mentioned "i was told it would make some noise and if it is not having issues with operations there is nothing they can do about it." Worst customer service from a family owned business. Didnt even want to hear my issue. Would definitely NOT RECOMMEND this company. Veterans garage door came out , put in a very quiet opener and I couldnt be happier.

I had an excellent experience! I called on Sunday and left a message that my garage door wouldn't…read moreopen. At 8 an on Monday I received a call and a scheduled appointment for between 1-3 the same day. The representative showed up on time, diagnosed the problem and gave me a price. He began work immediately abd worked through a thunderstorm with lots of wind. He completed the install and I am completely satisfied. Thank you!

I had an appointment scheduled with Ace Garage Door Repair & Installation and was notified only two…read morehours before the scheduled arrival time that the appointment would need to be rescheduled for two days later. When I called to inquire about the reason for the reschedule, I was informed that the technician was dealing with a family emergency involving his son. I expressed my sympathy and concern for the technician and his family. However, I also explained that I had taken time off work specifically to be home for the appointment and asked whether the company had another technician available or any contingency plans in place when emergencies arise. Unfortunately, the supervisor, Sara, became very hostile during the conversation. Rather than addressing my concerns professionally, she raised her voice and repeatedly asked if I did not understand that the technician had an emergency with his son. At no point did I question the seriousness of the emergency. I was simply trying to understand what options the company had available after I had rearranged my work schedule. I am genuinely sorry for what the technician and his family are going through, and emergencies happen. My disappointment is not with the technician but with the way I was treated by management. A little empathy and professionalism would have gone a long way. Customers should not be made to feel unreasonable for asking questions after taking time off work and having an appointment canceled at the last minute.

They called me back right away to schedule a time to fix the door. Came out a bit after, but were…read morebusy, so I get it. Things happen at other jobs and I called at 11. Still got it fixed that day. So great on that. Came out 250 for the two springs. In and out in around a hour. Will be jawing them again for the door time up and possibly replace the opener! Thanks.

Extremely professional. PROMPT! (showed up right on…read moretime-rare for a lot of contractors) And extremely reasonable prices. Best garage door experience EVER! THANK YOU!

Stephan was able to show up the same day that the spring broke on our garage door. He was timely,…read moreprofessional, and made sure that everything was in good working order before cleaning up and heading out. I'd recommend calling Stephan for any of your garage door needs. He was even cheaper then 3 other places we called to get serviced. Some could not even come out for a few days.

Easily one of my favorite tradesman…read more Super knowledgeable and professional. I'll enthusiastically recommend him to all my neighbors and friends that seek out garage door service.