Dan was the technician who came out to replace the two cables in my garage. I first noticed that my…read moregarage door wasn't closing flush on one side, and after looking over the equipment, I saw that one of the cables was starting to shred. I figured it was best to replace both before they broke, and likely this was the reason for the uneven closing. I received a reasonable quote, and Dan was very professional in his assessment. He didn't try to upsell anything, but simply provided helpful recommendations. Overall, I'm very satisfied with the service. Dan was friendly, knowledgeable, and easy to talk to. Highly recommended.

Aggressive Upsell and Worthless "Warranty"…read more TLDR: they will aggressively upsell you to replace things that aren't broken, promising a seven year warranty. But when something they install doesn't work, it's total crickets. Longer version: Little over a year ago, the spring on my garage door broke. Should be a couple hundred dollar job. These guys come out and the upsell starts right away: Upsell 1: they say I should replace the springs on both doors, even though only one was broken. Upsell 2: they then aggressively sold me to replace both openers even though both still worked. Their pitch was that the openers were old, that if I replaced them now, they would give me a great deal and then I wouldn't have to worry about my garage doors for years to come. They specifically emphasized that they stood behind their work with a seven year warranty. Their prices are definitely on the higher side for the industry. So what should have been a couple hundred dollar job turned into a bill over $4,000. Fast forward to current day. One of the openers they put in starts not working. I call, they come out. And the very first thing they recommend is: Upsell 3: They claim there's nothing wrong with the opener. It's something with my doors. The red flags were definitely there. Because I know that door moves up and down smoothly. But they insist this is the problem, which they then fix for $1000. (Well above market rates). So now I'm into these guys for $5000. And a day later, the opener stops working again. They come out, leave. Problem remains. They come out again. Problem remains. It is absolutely obvious that the opener is defective, and if they stood behind their 7-year warranty, they would put a new one in. But they won't. So I'm down $5000 for a job that probably should have cost 50% of that if I had taken my time and gotten multiple quotes and dealing with a doubly dangerous situation (the door stays open so thieves can get into my garage, and there is a risk of it coming down and injuring someone). They then finally replace the opener, but with a vastly inferior version with less power and less features. The reason? Because they're losing money by doing warranty work! Seriously, what's the point of the warranty then. I'm not saying you should never use these guys, but if you do, take the following advice: 1. Make SURE you get a quote, including from a big box store like HD, before you buy their upsell. You may find a significant price difference. 2. Take any warranty claim with a huge grain of salt.

PLEASE DONT GIVE COMPANY BUSINESS. They responded, asking for my address... because misleading…read morecustomers is a practice they seem to perform often enough to not keep accurate records. I responded and no response. Shady, shady, shady. Y'all should be ashamed of yourselves.

Clarence from Superior Garage Door did an absolutely outstanding job installing our garage door…read moreopener. He was very professional, punctual, and clearly experienced. The installation was done perfectly and everything works smoothly. What impressed me the most was how patiently and clearly he answered all of my questions. He explained everything in a way that was easy to understand, which really gave me confidence in the work being done. You can tell Clarence takes pride in his work and truly cares about the customer experience. Thanks to him, this turned into a very happy and stress-free day for us. I highly recommend Superior Garage Door, and especially Clarence, to anyone looking for professional and reliable service.

Everything about my experience was top notch…read more I had a garage door that was over 30 years old and had been Frankensteined to keep working. Other companies kept repairing and over charging. Kris came in, showed me where potential hazards would occur. He gave me a bid on the spot, including tax and labor. Install was a few days later. Kris was nothing but friendly and professional. My three year old talked to him and he was nothing but kind and friendly. So much so, my son was sad he had to leave. Highly recommend.

Bought a garage door from him on 10/27/2023. It came with 5 year warranty. Price was reasonable and…read moreservice great. On 5/13/2026 a part broke because car backed into garage door. He honored the warranty and fixed it promptly with no charges. Would work with him again.

Joel was listed second on yelp's garage door service for my area. We talked on the phone at 10:55…read moreand he was able to be here in an hour. It's too bad that he wasn't listed when googling yesterday for garage door repair where i evidently called a call center, Precision (888-629-6127) who directed me to "Garage Door Service (949-542-6999). Joel replaced the garage door springs and brackets which were replaced yesterday by Garage Door Service who charged me $4,400 for that plus brackets, labor and tax. "They" told me that i needed a new wall motor and quoted me the lowest price of $2,700 to fix my problem. Thankfully, i wanted at least one other estimate and Joel, an honest self-employed man (my parents were self-employed) came. He was actually more upset than my aunt and i over what they did - wrong parts, outrageous repair bill and wrong "fix" of replacing the motor. The true garage door fix was to replace the springs, with the correct springs. And the cost with labor under $450 vs. $4,400!

Had a great experience with Joel and would absolutely recommend him! He took the time to explain…read moreexactly what was going on, walked me through both short- and long-term options, and never once felt pushy or salesy. Pricing was very transparent and honestly in line with what you'd expect if you bought the parts yourself, which I really appreciated. We ended up replacing the spring and getting a new opener, and everything was done in under 2 hours!

Responded with 2 hours job was done quick and efficient. Technician Alex was friendly and…read moreinformative. Unknown how the price stacked against other companies but can't argue with results and the warranty.

I had a great experience with Express Garage Door Service. Our garage door was extremely loud when…read moreopening and closing, so I called to get a quote. I initially thought I might need to replace the entire door and motor, but Adam took the time to walk me through all the components that contribute to the noise. He explained that instead of replacing everything, upgrading the opener and properly calibrating and lubricating the existing parts would significantly improve the situation. I really appreciated that he wasn't pushy at all - he was honest, transparent, and willing to work with me to find a price that made sense. We agreed on a fair price, and he got to work right away. The job was completed quickly and efficiently. He removed the old equipment, cleaned everything up, and took the time to explain what he had done and show the improvement. The difference in noise was immediately noticeable. Overall, everything checked the box for me - prompt, friendly, efficient, and reasonably priced. I would definitely recommend Adam and Express Garage Door Service for any garage needs going forward.

Called to get an estimate for a broken spring door. Jonathon arrived on time and gave me…read morecompetitive estimate. He was quick and polite and repaired my garage door about 30 mins thank you for help

Called for service- they replied within 15 minutes and arrived and assessed what I needed and the…read moresprings were installed right away! They showed me the door could be lifted and I tested it my self and was pleased.

This is an amazing company! Honest and trustworthy. They went above and beyond to help my elderly…read moremother. Can't recommend them enough!

Great service. Friendly, arrived on time, and did a great…read morejob. My garage door completely stopped opening, and it turned out that a piece had snapped and stopped the entire thing from moving to open the door. L&S took care of it and now it's working great. Even redid the lock and fixed a missing bolt for me. Highly recommended.

Thanks to Dave! No money spent, no garage technician needed. Garage Door Basics had the most Yelp…read morereviews so I went with them. Contacted GDB and Dave explained to me what the error codes were on my Liftmaster garage door opener. His pointers and a bit of YouTube and my garage door was fixed. No estimate needed, no spent money, and awesome customer service. If I really need someone to come in and check my garage, I'm calling Dave and GDB. They saved me a ton of money and earned a customer in return for anything else that comes up with my garage. Thanks for the communication and customer service.

Called and spoke to Dave the owner on the phone. He said his lead tech Jacob would be in our area…read morewithin the hour which blew my mind. I was not expecting us to resolve our garage door issues that same day, let alone the same hour. Jacob showed up, super polite, and ready to go to work. I explained to him the issue we were having. He and I did a little troubleshooting and determined that our garage door had lost its programming, most likely due to a recent power outage. He was able to dial us back in within a few minutes and said there would be no charge. Who does that anymore?! This company really and truly knows how to treat their customers and they will for sure have my future business. I will also recommend them to our friends and neighbors. Thank you, Dave and Jacob of GDB!

Amazing service! Kim in the front office was very helpful both scheduling and enabling me to pay…read morethem via Zelle. Sergio replaced our very old garage door opener for a brand new Chamberlain MyQ smart garage door opener. What an upgrade! Notifications on my phone about the door being opened, closed, how long it has been open, it's been open too long, *and* live video! Really blew me away. And, boy, is it quiet compared to the old one! Highly recommend Pioneer Door and their team!

DO NOT CALL PIONEER DOOR. It is no longer the same Pioneer Door -- the company was bought out by…read moreanother company called GDI. Again, DO NOT call Pioneer Door expecting the same honest service and fair pricing they were known for before. I used Pioneer Door for over 20 years and always received great service and fair prices. Recently, my garage door broke and I needed help ASAP, so naturally I called Pioneer Door because they had always been my go-to garage company. Instead, a company called GDI showed up. They completely ripped me off. Yes, I should have shopped around more -- that part is my fault -- but the reason I didn't is because I trusted the Pioneer Door name and expected the same fair treatment I had received for decades. The technician convinced me to replace my opener with a LiftMaster 2420L. He told me it was a "$600-700 professional line opener" that I wouldn't find at Lowe's or Home Depot because it was supposedly a contractor-only model with special manufacturer pricing. That turned out to be completely false. After installation, I had trouble setting up MyQ and spent 3 days trying to connect it to Wi-Fi. While researching how to fix it, I discovered the exact same LiftMaster 2420L opener sells for around $350 at Lowe's, Walmart, and other stores. It's also just a basic opener -- nothing "pro line," upgraded, or special about it. So GDI sold me a basic opener for roughly DOUBLE the retail price while misleading me into believing it was some exclusive contractor-only model. I ended up paying $1,300 installed for a LiftMaster 2420L. After calling around afterward, I found out I overpaid by about $500. $1,300 is after me trying to negotiate the cost lower--they originally wanted $1,400 + TAX. Instead, they put 8 new caster wheels on and gave me an extra remote to make me feel better--until I found out how much I got ripped off. To make matters worse, they even installed the safety sensors incorrectly. The green light sensor should be installed on the same side as the wall control so you can easily verify if something is blocking the beam. I had to call them back out a THIRD time just to correct that. What makes this even more frustrating is that I specifically told the technician I was not prepared to spend $1,300 and thought I was only looking at a couple hundred dollars in repairs. He convinced me to replace my existing Marantec opener because he claimed parts from Germany were hard to get and that repairing it would cost more than installing a new opener. That is the ONLY reason I agreed to replace it. I did not upgrade because I wanted some fancy new opener -- I did it because the technician made it sound like replacing it was the most cost-effective option. I trusted the Pioneer Door name and got burned. The two technicians (Josh, Nick) who came out for the installation, helped with MyQ, and reinstalled the sensors also asked me to leave them a 5-star review so they could earn additional compensation. It's pretty wild that after trying to overcharge a customer, they'd still ask for a positive review to make extra money. I understand everyone is trying to earn a living, but it's frustrating to feel ripped off and then be expected to leave a glowing review so they can receive commission. Clearly, the concern for the customer's wallet just isn't there anymore. This isn't the Pioneer Door I've been doing business with for over 20 years. Time to move on to another shop.

Yet again another great experience with Greg at Monrovia Garage Doors. My garage door was not…read moreworking properly and my DIY wasn't cutting it so you just gotta leave it to the professionals. And Greg promptly responded, he scheduled me in and resolved my issues. Highly recommend every time.

My garage door opener had a major malfunction yesterday and Greg came to my rescue!! Fixed my…read moreissues and then some - excellent service, quality work, great prices - he really made a potentially stressful (and expensive) situation easy to handle and left my door opener in better condition than he found it! I initially requested a quote via Yelp's "project" panel, describing my issue and I had a next-day appointment secured with Greg by the end of the day! Based on my limited description of the issue, Greg was able to provide me with a thorough quote - actually 3 separate quotes for all the potential issues that might be causing my malfunction. Greg gave me a 2 hour time frame for the appointment and texted me early and showed up right on time at the beginning of the window - very prompt! He diagnosed and fixed my issue so quickly and even made sure my opener was lubricated appropriately and running even better than before - above and beyond! He doesn't try and push a bunch of unnecessary services or equipment on you - he's a real straight shooter and it was so refreshing! He was a joy to chat to and work with. And his prices just can't be beat - very reasonable! It's so rare nowadays to come away feeling satisfied with value for price - I was so impressed. Greg did explain that Yelp doesn't always notify him of quote requests and that texting is best for the fastest reply - which it does specify on his website (see attached photo). He also accepts all forms of payment - credit cards, checks, cash, and even Zelle or Venmo! They've recently relocated the business from Monrovia to Rancho Cucamonga - but the bulk of his clients are in Monrovia and he definitely still services this area - lucky for me lol! We are beginning renovations on our house and will definitely be reaching out to Greg when we're ready to redo our garage doors - highly recommend!! Tysm Greg!