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Gapter Septic Systems & Excavating

3.0 (4 reviews)
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Services - Gapter Septic Systems & Excavating

Excavation

Trench digging

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Drain Terrier

Drain Terrier

(101 reviews)

I am changing what used to be a 5 star review to a one star review. A couple years ago, I used…read morethese guys for some plumbing needs and they were great. Family-owned business and I liked the owner. I got a new home and decided to call them again, and boy I made a big mistake. Not sure what happened in the last two years but had to come back and change my review. First, they told me they would be here from 8-9. This was a time they offered up as I was trying to get them to come earlier, but decided it made more sense and since they said I would be "first up" on their schedule, I figured fine why not. At 9:20 I texted them asking what their ETA was. At that point I received a text changing my appointment to 9:30-10:30. At 10:50 a technician showed up. I showed the guy what I needed, mentioned that I'd used them before and said I just wanted the same thing they offered me last time. He said "our system is different now hold on" and he proceeds to pull out an iPad that has prices ranging from $780-$2,500 for the "platinum" package whatever the hell that means. I just needed a faucet replaced, which I thought would be no more than $400 or so (a little higher than the price I paid two years ago). He told me "well prices have increased" and I said not by that much. I asked him to explain how much of the price was parts, how much was labor, and he said it's the flat rate they charge for that job. When it became clear that he was not going to budge, I politely asked him to leave. There are so many other options, and maybe I should have been a little smarter about doing it in a cheaper way, but the way I was treated on scheduling and the company's scammy pricing was enough to have me come back and change my review.

My hot water heater died yesterday morning; called Drain Terrier first thing, and they sent out…read moreKris by 10 am. He diagnosed the problem, and I had a new water heater by end of day (it was old and died a natural death). I have used them before, and as before, he offered a choice of price points; I chose the right one for me, no pressure. He did excellent and meticulous work, and installed a quality product. Also, he was a hoot, and enjoyable to work with. They are my go to company for plumbing; a family business, and woman owned, for this if you that appreciate that. Awesome!

Hyper Flow Service - Completed water service replacement, ready for re-sod

Hyper Flow Service

(238 reviews)

Southwest

Hyper Flow Service has been my trusted plumbers since 2021, for the past 4.5+ years. The owner,…read moreKyle, has also referred me to my equally trustworthy HVAC/Electrician, ArkEHC, and I couldn't be happier! I've worked with David, Jacob, Brian, and James, and can't speak more highly of all of them! They've all helped me in various ways, the past few years, during both emergencies and routine maintenance. It all started in Labor Day 2021, when I had just flown here from Arlington, VA (Washington, DC), to "hug my dad for surviving COVID," as he returned home from the hospital after starting at the VA, then being at a private hospital for 5-weeks, and he was scheduled to be discharged Labor Day weekend, just as his basement sewage plumbing backed up! I was so overwhelmed. I called 1.800 Water Mitigation, to remove all the HAZMAT, then get going on the dehumidifiers, fans, and worked with USAA to re-build the entire basement thereafter, and for the stopped-up toilet, I called Hyper Flow. James helped me snake the basement toilet, and begin to explain all of home plumbing to me. That was 4-years ago. Then I began hiring Hyper Flow to slowly rebuild two upstairs toilets that my dad had perhaps not maintained as well as ideal (he was on fixed income, after all, so no judgment), as well as the two upstairs bathroom sinks, then ultimately I hired them to replace the Kitchen Sink Faucet (James did this work, as Brian was the manager, who helped me assess the problem and do the estimate). James also helped me get my Water Heater (that a different company installed, that was no up-to-code) up to code, per the retroactive Home Inspection, and James helped me install a mainline water shutoff. My house is finally in ship-shape - on plumbing, electrical, and HVAC - all thanks to Kyle, the owner of Hyper Flow. Highly recommend! FYI, they've also jetted my lateral sewage line pipes - twice - and I will be hiring them for the excavation of the line that connects to my HOA main sewage line, before it connects to the City of Denver, once that time comes. Great work, great value, and - most of all - I trust them & their work.

It all started with a slow draining bathroom sink and ended up being a major plumbing job involving…read moretwo of Hyper Flow's finest for over 10 hours! Both Josh and Blake were awesome. They were polite, friendly and conscientious about being careful in my 100 year old home. I especially appreciated that they made sure everything was working correctly before they left, testing and retesting all the plumbing in the house to confirm that all was well. I would recommend them for any plumbing issues. I know I will call them again if I need any plumbing fixed. Thank you! Lynne D.

Gapter Septic Systems & Excavating - septicservices - Updated May 2026

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