This location just opened in the San Marcos Premium Outlet mall recently. I have been to several…read moreBoxLunches in the past, however all of them have been inside indoor malls with a smaller sqft footprint. This BoxLunch is considerably larger than the standard, and as such, has a much better selection of merchandise available for purchase. You will find plenty of anime, Disney, and other pop culture gifts in the form of shirts, hats, keychains, pins, stationary, plush, glassware/kitchen items, and most notably, backpacks. The LoungeFly brand makes some pretty incredible quality mini backpacks that appeal to a variety of your favorite movies/shows (they are also pretty pricey, but arguably worth it). It's easy to drop $100+ in this kind of store. The employee, Dee, was a very good saleswoman, who easily convinced me to provide my info to sign up for their rewards program and start earning "lunch money." The program is similar to the company's flagship store, Hot Topic. Dee was very enthusiastic and engaged with us from the moment we walked into the store, throughout the checkout process, and as we left. It was clear that she had a knowledge of the products and the IPs of the products and that she cared about customer satisfaction. So while I have not held a high opinion of other BoxLunch locations in the past, this one stands out among the rest. Hopefully it will continue to hold to a high standard as it ages (might be that all eyes at corporate are on this brand new location to give it a successful start). I'll be back to spend my coupons!

The attendant was very knowledge and even talked x men theory with us, it's really nice to have the…read moreperson on staff enthusiastic about the same nerdy stuff we are shopping for, he gave us very helpful information about up and coming products and has a authentic disposition that I haven't seen in a while.

Employees were friendly and promptly assisted everyone I saw enter the store while shopping. They…read morehelped me shop for a suit jacket for my toddler, which is a product hard to come by, apparently. Easy return policy allows you to shop sans kids and try on at home, saving your sanity and that of everyone else at the mall.

I love Janie & Jack clothes and was so excited to find a shop at the San Marcos Outlets. My…read moreexpectations were too high though for what I found. The shop is super small with very limited selections. Prices are comparable to normal, non-outlet stores and the sales/discounts were minimal to non-existent. The sales staff were unfriendly and congregated together in a corner of the store loudly chit-chatting personal conversations loudly enough that I was annoyed hearing the intimate details of other sales staff. Boooo..... Won't be coming back here.

Good sized store but the sizes for 18-24 mo is kind of limited. People behind the register were not…read morethe most helpful or communicative. I picked up some clothes right below a huge sign saying the entire store is 50% off and apparently they were the few items not on sale ‍ Felt very misleading.

The customer service at the San Marcos Outlet TX mall exceeded my expectations! I had a rather…read morecomplicated transaction. It involved a large return along with some online purchases. Racheal went above and beyond to explain the process and the transactions that would need to occur. They were all pleasant to work with and I will definitely return to that store based on my positive experience Thank you Rachael and team!

Prices were great. Great selection of merch. Awesome Avengers Campus merch for cheap. Cool mugs…read more Cast Members were ok, but not as nice as cast members usually are at the parks and other outlets.

Growing up in times where Disney Stores were a staple at every mall, it caught me by surprise to…read morelearn there wasn't one in Austin or San Antonio. SAY WHAAAA. Well I drive in-between both towns throughout the year, so I always make it a point to swing by and see what is worth purchasing. Everytime I go to this Disney Location, I always find things at an aggressive price which makes it worthwhile. They carry items from their theme parks, plenty of clearance items, and their regular priced items. I recommend taking a lap around and see what is worth purchasing. I'll continue shopping here as there are only four locations in Texas and I'm now at the point where I'm surrounded by kids. Gotta be the best kids gift giver lol.

Visited during Memorial Weekend and was delighted to find out everything was 50% off! The staff…read moreexplained that the outlet doesn't necessarily always have more/different discounts than a regular store, but the difference comes into play regarding the variety of clothing offered. Anywho, had a great experience shopping way more than I should have The staff was friendly and the store was very organized. PSA: bathrooms are located outside the store and to the right (not in the store).

I rarely step into Old Navy these days, but I found myself here because its located at the Tanger…read moreoutlets and I was looking for some cold weather sweaters and long sleeves because the weather was much colder than what I had packed for. On this particular day there was a 30% sale on everything plus an extra 10% if you used the store credit card. I did not have a card, but they have a military discount that equals the same. This store has alot of merchandise for women, men and children. Lots of inventory too. I did not have a problem finding sizes. I ended up finding 4 sweaters, a floral sweatshirt and a basic hoodie. They have a clearance section but I did not go through any of it. I should have because my daughter found some good things for herself and my grandsons. I remember this store being good for basics like camisoles, tanks, short and long sleeve tees . I will be back if I ever pack incorrectly again!

They were so helpful and kind. Some of the best customer service I have ever received! I was so…read moreexcited with all of the awesome deals, and the great employees made it better.

San Marcos Premium Outlets is a wonderful place for some decent to great deals. I noticed some…read morestores that have closed down or have moved locations since the last time I was here. They tend customer service ranges from decent to great depending on the store. The stores that I love going to are Coach, Victoria's Secret, Kate Spade and Watch Station. I checked out Aerie recently and liked the store as well. These stores tend to have great deals and the customer service is usually good. I appreciate that they have a food court and a couple of stands available for a snack. I tried taquitos and greens in the food court which had yummy food. Their Aunty Annie's stand is one of my favorite spots. I look forward to returning to the premium outlets.

It's a nice place to stroll around, though I do miss some of the familiar shops. The fresh air is a…read morewelcome change from being cooped up inside. They've got a decent selection of places to grab a bite, which is always a plus for an old timer like me. It's a pleasant enough spot for an afternoon outing, I suppose.

I was impressed with the attentiveness of the employees. Today is a holiday and many Texans are out…read more shopping...as they should. A few stores had extremely long lines to check out ,make an inquiry and /or cranky employees. Brooks Brothers was the opposite of the other stores I visited. I walked in and Martin said hello welcome to Brooks Brothers let me know if I can help you today? I showed him a text with a picture of a shirt label from my best friend and Martin found 8 shirts ! He was able to check inventory from other locations with intent to have the stores mail the dress shirts to a home address. Serviceable, convenient and superior customer service. This outlet store is clean, organized , well stocked and provides a pleasant shopping experience. Martin as a salesman is an asset. Thank you

To quote from menswearreviewed.com, "Brooks Brothers [has] a long standing reputation. The…read moreIvy-league affiliated brand is responsible for many a presidential outfit and is known for quality, prestige, and a top-notch customer service experience". I couldn't agree more with this line. In fact, I remember the days where if you wanted to shop Brooks Brothers ("BB"), you'd have to go to a city like San Francisco. It was always a huge deal to walk into BB while visiting San Fran...have people wait on you, a tailor's tape measure around their neck at all times. BB always meant serious clothes to my father, and I understood that quickly. Now look, I'm not saying I expect to be offered champagne or wine a la Tiffany's, but I expect way more than what was offered at this location in terms of customer service (did I tell you I went around Christmas...oh I didn't?). We walk into this large, beautiful outlet location in San Marcos on Monday (12/17) about 4:00 p.m. Not many people in the store, including customer service representatives. I think I only saw two...for a store that size heading into Christmas - are you kidding me? The store had a very "fend for yourself" to all our pre-labeled, pre-sorted sizes in the bins, atmosphere. God forbid had I been really searching for someone's time to have a suit, blazer, etc. measured and fit. When I did finally flag someone down, the questions I asked the young representative, in my opinion, were not answered in a way befitting of such a reputable, prestigious clothing company. And, as stated before, there's no way the reps would have had "the time" or the focus to really cater to a serious shopper. Ended up buying some shirts, impressed by the deal, but THIS is not befitting Brooks Brothers. Not at all the way I remember shopping at a high dollar clothing store...