I was impressed with the attentiveness of the employees. Today is a holiday and many Texans are out…read more shopping...as they should. A few stores had extremely long lines to check out ,make an inquiry and /or cranky employees. Brooks Brothers was the opposite of the other stores I visited. I walked in and Martin said hello welcome to Brooks Brothers let me know if I can help you today? I showed him a text with a picture of a shirt label from my best friend and Martin found 8 shirts ! He was able to check inventory from other locations with intent to have the stores mail the dress shirts to a home address. Serviceable, convenient and superior customer service. This outlet store is clean, organized , well stocked and provides a pleasant shopping experience. Martin as a salesman is an asset. Thank you

To quote from menswearreviewed.com, "Brooks Brothers [has] a long standing reputation. The…read moreIvy-league affiliated brand is responsible for many a presidential outfit and is known for quality, prestige, and a top-notch customer service experience". I couldn't agree more with this line. In fact, I remember the days where if you wanted to shop Brooks Brothers ("BB"), you'd have to go to a city like San Francisco. It was always a huge deal to walk into BB while visiting San Fran...have people wait on you, a tailor's tape measure around their neck at all times. BB always meant serious clothes to my father, and I understood that quickly. Now look, I'm not saying I expect to be offered champagne or wine a la Tiffany's, but I expect way more than what was offered at this location in terms of customer service (did I tell you I went around Christmas...oh I didn't?). We walk into this large, beautiful outlet location in San Marcos on Monday (12/17) about 4:00 p.m. Not many people in the store, including customer service representatives. I think I only saw two...for a store that size heading into Christmas - are you kidding me? The store had a very "fend for yourself" to all our pre-labeled, pre-sorted sizes in the bins, atmosphere. God forbid had I been really searching for someone's time to have a suit, blazer, etc. measured and fit. When I did finally flag someone down, the questions I asked the young representative, in my opinion, were not answered in a way befitting of such a reputable, prestigious clothing company. And, as stated before, there's no way the reps would have had "the time" or the focus to really cater to a serious shopper. Ended up buying some shirts, impressed by the deal, but THIS is not befitting Brooks Brothers. Not at all the way I remember shopping at a high dollar clothing store...

Yeah, so I need to lose more weight. A LOT more weight…read more In the meantime, life events occur. I found this Casual Male XL store to be just the saving grace I needed in time. They had exactly the apparel I needed (blazer, slacks, belt) in exactly the sizes and colors I needed--no alterations. I didn't have to chase all over the outlet mall, nor did I have to visit another location or order online. It was all there--one stop shopping. Their staff was most willing to help with selection and advice, although the emphasis of the store appears to be on self-service, since there has been only one staff member on duty at the two times I visited this past week. Nevertheless, that one person got the job done quickly and efficiently with a smile. Thanks for being there when I needed you!

My husband is hard to shop for but the folks were extremely helpful and knowledgeable! They are…read morethe example of what customer service should be. I'll never shop anywhere else. Love them!

Came to store at 8:20pm and it's says it closes at 9pm. Another customer and I stood there…read moreconfused. Terrible timing. Update your store hours if you close earlier. Waste of my time driving 30 minutes to get to the store

It was a fast dash in and out. I knew what I wanted. The store was crammed with merchandise hard to…read morefind what I was looking for so I left frustrated. Not quality pieces but ok for young folks that want variety. Not for me. Parking ok, CS nonexistent. Pricing cheap.

I tried to return 2 pairs of Levi's my wife bought 2 weeks ago. Heather the manager refused the…read morereturn due to no tags. Was totally unprofessional and had zero customer service qualities.

I called in to inquire about jeans for my son and had the pleasure of speaking with Amanda she was…read morevery patient, helpful and informative answering the questions I had. We need more People like Amanda.

Hays Co Outfitters is a good place to check out. They had a good selection of products for outdoor…read moregear. Came here to pick up goodr sunglasses. Good selection of sunglasses. Prices are reasonable. The staff is friendly. Worth checking out if you are looking for clothes, sandles, backpacks for the outdoors.

I love swinging by Hay Co outfitters when I am in SMTX. They always have fun, new items in Stock…read moreand I love checking out the sales rack.

Super friendly service! Dylan was very helpful and attentive. What I love about Perry Ellis is that…read moreyou can buy suit jackets and pants separately while allows you to buy individual paint sizes (great for me because I'm a weird size). Prices are relatively affordable as well for suits.

Went here over the weekend to purchase suits for my sons. Not only was the store clean, well…read moreorganized and the young gentleman extremely helpful, but the prices were also very reasonable for great quality.

We have been helped several times here by AJ and each time she is such a great help. They have all…read moretypes of bags at the outlet and the store is nice because it has an open concept which feel like you have enough space to look.

After shopping here countless times, I have to say the Gucci team is one of the friendliest at the…read moreoutlets! They are so welcoming and they have every intention o fhelping you find a new piece(s) to take home. The inventory is always changing so don't assume you saw everything. If it were up to me I would go back to the store every month. What I really appreciate is how they fully disclose if an item is made for retail or outlet. It helps me with my purchase decisions tbh. It looks like they're going to be opening up in a larger space so that's super exciting.

Dwayne provided awesome customer service today. Every time we go into the Outlet Eddie Bauer we…read morehave a great shopping experience. Thanks!

Ruby at the Tanger Outlets store was super helpful! She helped my boyfriend and I as we were…read morelooking for warm jackets for our winter trip next month. She was very knowledgeable (knew how warm we'd be with the amount of down in the jacket) and had wonderful customer service.

My current shoes are Timberland, purchased from a Designer Shoes Warehouse in Charlotte. So when I…read morespotted this location in an outlet mall, I thought I might pop in and pick up a similar pair and perhaps it would be at an "outlet" price. I was surprised to see that it was not. In fact, the similar pair was a good 25% MORE expensive. On the plus side, they do sell a bunch of other stuff here. Mostly coats and jackets for outdoors. And the sales folks were really smiley.

Shout out to Stacy! She was amazing! First time ever shopping timberland and Stacy made mine and my…read morebfs experience that much better. Not only was she helping us she was helping a family of 5 and constantly scanning the store for any other shoppers. Thank you Stacy!