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Gap

3.9 (13 reviews)
Closed • 10:00 am - 8:00 pm
Updated over 3 months ago

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Kurt V.

One of the bigger and nicer Gap stores that I have been to. This place is so big that you can get your steps soon just walking through the shop. With the size of the store though come some great benefits. The first benefit is that no matter how busy they are there is plenty of room to maneuver through the store. The second benefit is that they have a great selection and lots of sizes in each selection. This store also has some great employees that are very helpful for either you're shopping for yourself or for someone else. I have become a frequent Shopper of Gap stores ever since I got a Gap Visa card. It is amazing how quickly the rewards out up.

Ali G.

On my visit to this GAP, I was looking for a specific shirt that I had previously seen at the Northpark location. I guess I had lucky charms for breakfast that day because a sales associate ( I think his name was Brian) helped me find the shirt with no problem. All I had to do was describe the shirt and Brian quickly found it for me! Props to your awesome costumer service you guys!

Kathleen at this Dallas Galleria mall Gap store was super helpful and very friendly! Her customer service is definitely on point!

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7 years ago

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7 years ago

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8 years ago

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8 years ago

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15 years ago

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8 years ago

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12 years ago

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15 years ago

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7 years ago

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15 years ago

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10 years ago

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13 years ago

Easy to get in & out. Love when they have a sale & I get their coupons. Staff is helpful & friendly.

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10 years ago

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Zara

Zara

(107 reviews)

$$

North Dallas

Zara is one of my favorite stores. I'm always so excited when I find a mall that has one since…read morethere isn't any close to home. This Zara was huge!! They were having a sale and I find a couple items to take home. The staff was average for retail. No one went above and beyond. My friend found an item that was without a ticket and they told her it had to be taken off the floor. The reason she was given is that Zara copies so many other designers that it had maybe been an issue. She also found an item that was missing its belt and they told her she had to buy it as is and that no discount would be offered. Zara 13350 Dallas Pkwy, Dallas, TX 75240 Monday July 9, 2018 2:30pm

This experience confirmed exactly what countless online reviews already warn about: inconsistent…read morequality, poor customer service, and a frustrating return process. I placed a $250 order and received a pair of pink shorts from the limited Special K-Pop Demon Hunters one-time collaboration for my niece's birthday. The item arrived visibly stained, snagged, and pilled. It looked unmistakably like a worn return that had been carelessly repackaged and resold at full price. This was not a minor flaw. It was obvious damage. Because this was a one-time collaboration piece, it is now completely sold out and will likely never be restocked. That makes this situation significantly worse. The only "resolution" offered was for me to return the item for a refund -- meaning Zara's error cost my niece her birthday gift, and I am left scrambling to replace something that cannot be repurchased. I contacted customer service twice -- once via chat and once by phone. Both representatives repeated the same scripted response: return it. The phone representative was dismissive, audibly annoyed, and spoke to me in a condescending tone, as though expecting basic quality control was unreasonable. A global retailer should not be reselling damaged returned merchandise without proper inspection. And if this reflects broader fulfillment practices, that is deeply concerning. A quick search of Zara reviews shows that complaints about inconsistent quality and poor customer service are not new. Unfortunately, I can now confirm this firsthand. I hope this review reaches someone in leadership who is willing to address what appears to be a recurring operational failure. It is unfortunate, because Zara appears to have a strong selection of children's clothing and exciting collaborations with major brands and cultural franchises. However, partnerships of that scale deserve fulfillment standards that reflect the value of those names. Based on this experience, I will not be ordering again.

Melanie Gayle - Logo from http://melaniegayle.com/

Melanie Gayle

(1 review)

North Dallas

Cutest frickin clothes EVAR. This places throws out any other boutique I've been to in a loooooong…read moretime. They're a bit pricey but totally worth it! I was on my way up to Plano yesterday for a happy hour at Ringo's and I hated what I was wearing. I needed a new shirt ASAP and I only had 10 minutes to find one. A girlfriend recommended Melanie Gayle and I went in with the real expectation that I just may not find something I like. I was wrong! Way wrong! The two girls working were entirely too sweet and super duper helpful. I told them of my dilemma, and they started pulling shirts left and right and throwing them into the cute changing room. I tried on about 8 different shirts - and I'm not even kidding - I wanted to buy all 8 of them. I've *never* found stuff like this in other boutiques! They carried dresses, pants, skirts, party tops and all kinds of other things. I think I spotted accessories somewhere, but I was in such a rush I didn't really take time to notice them. And the best part? I got 15% off if I spent less than $100, and 20% if I spent $100 plus. Now I'm no mathematician and I *know* that's just a marketing ploy to get you to spend more, but it just so happened that I couldn't decide between two shirts so I bought them both. So I got my 20%. I promptly changed into the new shirt while one of the girls rang me up - all I did was run up and sign the receipt and everything was already wrapped up nicely to go, including my old shirt. Thank goodness there's another location in Snider Plaza that I'll be visiting frequently, because I would so be going to Plano more often for Melanie Gayle.

Gap - menscloth - Updated May 2026

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