Sandra was incredibly helpful! We used GMSI during renovations and she couldn't have been kinder or more helpful! knew exactly what we needed and ensured that all of our questions were answered! A great value for the money and very helpful service!! Clean, well kept units made this a sweet deal!! read more

This company is under new management that leaves much to be desired. I have been a customer for years. The previous management was responsive, responsible, and kind. Our unit is paid for months in advance for convenience purposes. Last week I received a phone call from the new manager that was not customer friendly. Apparently a vm was left while we were on vacation and we are now considered delinquent:) i explained we pay for months in advance but that information had not been shared. I paid our $90+ $20 late fee. Tried to reach a corporate office to share my experience but was unsuccessful. Did I mention I received an email the very next day that our rent has been increased to $136/mo?! Can anybody recommend a storage company that appreciates customers? In the market. read more

Since the new women management team has taken over: the transformation of this property, and its operation, has been truly remarkable. Sandra and Shawna are smart and courteous. Due to their professionalism, Gandy Mini Stor-it is: NOW, hands down, the BEST storage facility in the Tampa Bay Area. read more

This place is great! Secure and easily accessible units as well as extremely friendly management. Highly recommend!

I like this place and the people who run it. I have had various units here over the last 7 years without a problem. I do not understand the negative reviews here but I can tell you it is a clean well run storage facility. read more

If I could chose no stars, I would! This facility has no grace and doesn't accommodate their patrons. I wanted to file a complaint and surprise, surprise you must write a letter that will be "forwarded" to the owner. That's not how you do good business. I know when I need a storage again, I will keep far, far away from any company affiliate with this storage facility. DO NOT DO IT!!! Pay a little extra and go to Uhaul or any place else! read more

I went to the storage place next door, then here to Gandy mini stor- it. When walking in, I was greeted very friendly by Arlene. The office was clean and smelled nice. I sat down and talked to her for 45 minutes. I really felt like she cared and understood what my dilemma was. I told her I went next door for quotes. Arlene asked what I was quoted and she matched it. I wasn't sure of the space I needed, and by a few questions answered by me. Arlene drove me to an unit that was perfect for the space I wanted. The next month I went in and dealt with David. He was very sweet and respectful. The saying " Never judge a book by it's cover" is exactly what it is. I was worried a little by the reviews to be honest, being that I was a single mother going in alone. I couldn't have been more happy with the decision to go with them. Reviews are great and all but everyone's situation is different. My experience with the both of them were phenomenal, because I respected the rules and showed respect. I've referred friends to them already. Hopefully I won't be moving anytime soon, but if I do. I'LL MOST DEFINITELY BE USING THIS COMPANY AGAIN. Yes I am a real person that had a real situation, that was solved by these 2 wonderful professional people. The storages are easy to get to. They were clean, and I felt comfortable leaving my personal things there. Never any problems with the gate or traffic coming in or out. If I could give this company and staff 10 gold stars I would!!!!!! JUDGE FOR YOURSELF!!!!!! THANKS DAVID AND ARLENE SMITH FOR MAKING MY STAY GRAND :) read more

People who are serious about secure storage should look positive on the negative reviews. This is a family owned business so you are dealing with the decision makers when you do need assistance. And yes! They are very active on the property, they make there own rounds instead of hiring a security firm. They run month to month leasing with multuple ways to pay. Gate locks overnight but i never had a problem accessing during business hours. Dave and his wife were always very reasonable with getting me into a unit. read more

Management is very rude. A very rude lady sits in her car watching the gate at night, always in the way and if you ask a questions she rudely responds. Worst money ive ever spent on a storage unit and if you consider they are on ever corner in Fl you would think they would fix the problems. read more

AGREED with previous - If I could do minus stars I would. ABSOLUTE CROOKS. I made a mistake - I had a family emergency out of state and did not pay my bill. I called from Ohio and tried to settle up after a month - they were in the middle of auctioning off my stuff. The bill was not two months behind.... Well your lease says........ CROOOOOOOOOOOOOOOOOOOOOOOOKs Offered to pay the the back amount over the phone via credit debit...they said I had to physically show up with $350 within the hour cash only - the back due was $185 for both the current and previous month. They did this on purpose. They rushed the auction ....Called a lawyer friend to look at statute with me to try to get a stay ....they litterally sold my stuff THE SECOND that could legally get away with it. No on-line pay - only notice by mail - was not in town. PS - Their Ficticious Name is expired - http://sunbiz.org/scripts/ficidet.exe?action=DETREG&docnum=G04365700068&rdocnum=G04365700068 read more

STAY AWAY!!! The manager Dave is CRAZY! We were trying to decide between a 10x20 and the 10x25. We don't need the unit until middle of June and when we tried to ask the 'manager' Dave about securing the 10x25 unit with a deposit he FLIPPED OUT. He told use to leave, get off his property and never return. Who knew that a normal rental practice like placing a deposit on a future rental unit space would cause a manager to start yelling. Asked to speak to the owner and they guy refused. As we were leaving this crazy person chased us down into the parking lot. He said that the owner as on the phone (LIE) and the owner told us to basically he didn't care and the Dave has been his manager for years so he was going to support him. SERIOUSLY...I've been a retail manager for years and have never been so disgusted in life. Not to mention more terrified in my life, I was extremely afraid of the Dave person when he snapped. STAY AWAY...After this incident I looked at the Google reviews and saw someone had a similar experience 3 yrs ago with DAVE...obviously HE IS THE PROBLEM. read more

Lets be clear. NO STARS should be an option on Yelp because this place is the equivalent to leaving your home goods out on the street in a HURRICANE. DO NOT RENT HERE. THIS IS NOT A JOKE. This place should be shut down because they have two completely ineffective, incompetant PSYCHOS. We rented here for a year until we could get on our feet in this city and by the time we arrived I noticed the ceiling was falling on on itself (made of some type of old AC ventilation crap that I'm pretty sure is not even LEGAL TO HAVE IN HOUSING), roaches EVERYWHERE, termites and oh yeah every time it rains in Tampa (multiple times a day) it will come through the ceiling causing it to fall on every item you own inside as well as water damaging it. If you think they will pay for that you are crazy. It is iron clad in their contract that this place is the biggest piece of dog s**t and that they don't care. It even says not to store anything you actually value and want to see again inside because the likelihood of it coming out the same is slim to none. We are currently getting rid of everything (new and old) that was kept in there because I am afraid I will catch something. ANY OTHER PLACE IS BETTER THAN THIS TRUST ME. You are paying them every month to give you THE WORST CUSTOMER SERVICE (the biggest a**holes I have encountered in Tampa to this DAY) and destroy your stuff. These units should not be legal and honestly its 2015, something this poorly run and constructed should be getting no business at all. The most disgusting place in Tampa hands down, and I have been to some pretty shady neighborhoods. Also apparently both of them actually have something medically wrong with them, which would probably explain their erratic behavior towards my husband and I. Suitable for business? I wouldn't recommend this place to someone I HATED. read more