I had an excellent, exceptional, and exemplary customer service experience at the Starbucks within…read moreBarnes & Noble. The person responsible for this extraordinary experience was Lauryn. Using a rating scale of 1 to 10, with 10 being the highest/best, Lauryn's customer service is off the scale: 30!!!!! Thanks Barnes & Noble for having this awesome customer friendly individual as a part of your staff! Trevor L Chandler

Okay. This is rating is unfortunately for the Starbucks inside of Barnes & nobles. I couldn't find…read morethis Starbucks to leave a review so this is going to have to do. The person taking our order was so rude. I was with my little sister who is 14. She was ordering and she came off cold. Buy hey if you can make good coffee it's okay. Buttttt you can't the coffee and the chai was so bad. We asked for more sweetener and she charged us $3 for it. I was baffled. It took everything in me to not be a Karen. Do better, Be better. Smh.

Prices are super fair. They carried exactly what I was looking for which was for an old DS. Fabian…read morewas very sweet and helpful.

I happen to be pulling out of the parking lot directly across the street, after a bad shopping…read moreexperience, when I noticed the sign for this place. The crazy thing is, it was a very similar business I was leaving! I had to check it out. The set up of the business is really cool. It's got an upper and lower level, above and below the main floor. They didn't have much in the way of collectibles but what the did have was all video game related and I thought that was pretty cool. Video games in every direction! I've never seen a selection quite like this. Games, game consoles, controllers...the works! They have it all. The employee was very cool and knowledgeable about the store and the products available.

I was really excited about visiting the store after seeing the YouTuber PhoenixResale highlight it…read morein his Texas game stores video. When I came into the store I wasn't welcomed in by anyone which didn't set a friendly precedent. I couldn't distinguish between the customers and the employees that worked there. I think they should wear a color coded shirt and name tag to help distinguish them from everyone else. I started asking different questions to the employee at the front desk, but he seemed always bothered every time I approached. Looked like a new guy. He said he hadn't been there for very long. Doesn't seem like he wants to be there. Maybe he was having a bad day? He seemed to be in physical pain or something from my impression. The one old guy with the long beard was super nice and helpful. The girl working there didn't seem to be doing anything but standing around. Just felt awkward. I got asked way too many times by the guy at the front desk if I needed help finding anything, one time is enough, I don't need to be bothered five times. Doesn't help make a customer feel welcome. Maybe a short friendly conversation about a game they enjoy or are looking for will be more encouraging and welcoming to the customer. Disclaimer: This part of my review about Culture Shock isn't a knock against GameBros, but wanted to leave this bit in my review since the stores are combined it was part of my impressions. I browsed around and could see that the store floor was mixed with Culture Shock. They had way too many funco pops. I know some people are really into that, but literally every customer that walked in was totally disinterested including myself and would go straight for the games or other toys and figures in the back. Pretty big waste of space for items that will hardly be sold. Back to Gamebros, they had a really neat display of some rare video games, but so many of them were ridiculously overpriced. I just don't see any average person coming in to buy that stuff. Why even have it on display if nobody plans on buying it? I tried looking for some PS1 and PS2 games, but unfortunately couldn't find any I was looking for. I guess high demand games like Crash Bandicoot 3, Crash Bash and Ratchet and Clank games get sold really fast. I found some N64 games and Super Nintendo games. The N64 ones seemed to be fairly priced, some of the N64 and Super Nintendo ones were way overpriced though probably due to high demand and popularity. I definitely would not pay those prices and most other customers would feel the same. Prices for the original Xbox and Wii games were great, as well as the PS3. Overall, I give the store a 6/10. A more welcoming atmosphere and friendly positive customer service from the employees will encourage people to come back. I ended up spending around $100, so they got some of my business. I don't think I'll be back anytime soon though.

I come here from time to time to see if they have anything different from the other game stores…read morearound town, from time to time they do. They're a bit more expensive than GameStop and Game X Change. Today, I came in to see if they had any N64 consoles. I walked into the store and there was an employee sitting behind the counter that didn't acknowledge my existence. After getting lost in mountains of funko pop figures, I finally walked up and asked if they had any N64 systems and he looked up from his phone long enough to say "no" before going back about his business. With this type of customer service, it's amazing that this store stays open. I definitely won't be back.

I visited this store to purchase a pool room setup for my son's fraternity. They were super helpful…read moreand set us up with everything the boys needed to start using their pool table. Great service, friendly atmosphere, knowledgeable staff and extensive inventory. Thanks!

I purchased a poker table with 6 chairs more than 8 months ago...received 4 and was told 2 were on…read moreback order and that I would receive them in October. Never heard from the BF again. I followed up and was told November...never heard from them again...I followed up in November and was told they didn't make the chairs any longer but that I could get 2 other chairs that were close in design...not ideal but agreed. No follow up...I called right after the holidays and was told they were ordered...nothing. I have now asked on four different occasions for a full refund for the two chairs $2,000 + . We are being stonewalled with "our CFO needs to approve..." and other excuses. I now have to file a suit Monday to get a court to force them to keep their commitment. Unfortunate situation...quality furniture but poor service

I was experiencing phone issues, The staff was very welcoming and informative to help me with my…read moreproblem . The store itself was immaculate and well organized. All staff were knowledgeable in there products and eager to help. Keep up the great work guys :)

I've been coming to this store for quite some time and have experienced nothing but the best. Great…read morecostumer service and good selection of books & comics. This place is so great!

My husband frequents this shop but I've been in maybe once in the last few years. Until recently…read moreshopping for Christmas gifts did I decide to check out their selection and I was pleasantly surprised by the huge variety they carry for all ages. When I saw Bluey books displayed I was surprised as it's not something a "comic book"/"nerd" shop is going to carry especially since they have a lot of independent TTRPG games I'm not familiar with. Then I found their youth selection of books -Goosebumps to The Babysitter's club to horror genre for young adults. They're not just a shop that caters to Funko Pop Culture to get by so they can have their Indy games and Call of Cthulhu game sessions. The staff was so helpful in giving me a ton of information and helping me with my needs. I had so many recommendations and they knew what they were talking about. I love that this place is about cultivating from a young age a love of books. I highly recommend this store over the other "nerd" stores in the surrounding area. I've been to them and was so disappointed with their selection of games and books and also the lack of professionalism.

THE SERVICE IS TOP TIER....I dread going to the store for mobile needs because it normally takes…read moreforever! NOT AT THIS LOCATION.. Day 1 Cexar had me in and out in less than 20 minutes. I had to go back the next day for a port. I was in and out in less than 10 minutes. The staff was polite, smiling and looked like they legitimately wanted to be there on a holiday working BEST XFINITY EXPERIENCE EVER!!!!!

Not to be confused with 7.5 Below, which is me…read more Way down on the south part of Gessner you will find this Five Below store which is pretty secluded and has pretty good deals and doesn't seem to get too busy. It's a good cheap discount store and one which Barbi tends to spend a decent amount of money and time at when she comes here.

Surprisingly. This Five Below store doesn't give me much of excitement like others. Maybe because…read moreof its location. I've never imagine it being in Sharpstown, especially next to Factory 2U store. They've got the standard merchandise. Again, I don't find them special. However, I could always find exactly what I am looking for just below $5. Unlike some dollar stores, it's a hit and miss. It will take time for folks in Sharpstown to appreciate Five Below on what they have to offer. Wait till spring break, this place would be packed like a vacation destination. **7th review of 2017**