Avoid this place at all cost. Came in to trade a 3ds console. Was told by the cashier "they don't…read moretake them in anymore" which was a lie. I called Vernon hills and they verified that they do take them in. Apparently customer service is dead in fountain square that or dude was just an asshole either way this place doesn't deserve your hard earned money. Not worth the drive.

We rented the video bus for my teenagers birthday party, the bus came and everyone went crazy! Tim…read moreand Mike greeted us and asked us where to set up. They were quick! Showed the kids what games there were and everyone had a blast. They helped the younger ones beat the older ones!! It was a great time by all. Would definitely do it again and again! The initial set up was easy as well. Edie was great to work with, she listened to all my needs and had everything set up and ready for the group we had! The parents had fun with the much needed quite time as well

So cool! I seriously don't think four hours was enough! The kids had such a great time, I booked…read morefor my twin boys 16th birthday party. I would highly recommend this company..& these days, what do you do for teenage kids? So many games, we danced & VR Best part they came to me It was clean the driver was helpful even to the little ones Best party by far I even played "the Mom" lol

A nice little community video store to rent from. They're rental rates are cheaper than…read moreBlockbuster. Their selection is a bit smaller, but they do have all the big hits and new releases in stock.

My family and I have been coming here for years and they are great. They do have all the big…read morehits/new releases. You can call and reserve it for a couple hours if you know what movie you want but you can't get there right away. They have a prepaid card deal where you get 11 movies for $25. It's a great bargain. I also like that they have in stock a pretty good selection of foreign and independent movies. It seems pretty small but if you are looking for an older or a somewhat unknown movie, you can just ask and they can check it in their system and there's usually a good chance they have it. They do keep older movie in a different location site, but if you call and ask (and they have it), they can have it ready to be picked up the next day. The owner is very nice. It's a great local shop that deserves our support and business!

Wouldn't let my child and I use the restroom even though I begged an emergency and offered to buy…read moresomething. She said "I already let another lady use it so you can't" Neighboring bathrooms in other stores down. Was told to come here. She 100 percent discriminated my children and I and was picking and choosing who could use her restroom. Older lady who works there. Don't come here

I have been in here multiple times over the years and I have spent a good chunk of my hard earned…read moremoney here. Particularly today, I went in with my boyfriend and we went into treat ourselves after a long work week. We had bought a xbox 360 and the controller that came with it had insane stick drift I took a video of it to show to the workers when my boyfriend got there, so he called and they agreed to let him replace it with another one. Needless to say this one was no better! It had corrosion all in the battery pack I took a soft q-tip to clean it out and it still did not work! I was fed up and so was he! Mind you we live an hour away! We spent 3 hours going back and forth to this location several times! Disc replay prides themselves on testing and giving you working controllers but it seems to me that they have been lazy lately and needless to say WE WILL NEVER RETURN HERE! If you are looking to go to a video game store consider going to disc replay in Downers Grove, they are not affiliated with them and the staff and everyone are so helpful. I even brought the busted controller in to them and they offered to replace the battery pack at no cost!

The owner was super nice and and we had a nice chat. The service was great and I will be coming…read moreback whenever I want to rent something. 11/10 would recommend

Amazing selection, especially the horror section. Glad places like this still exist. Really took me…read moreback.

Horrible customer service, liars, fraud. They are not honest and will tell you they can fix…read moresomething they can't and charge you, tell you they buy stuff to come in then tell you they don't, over price everything. Ive only had horrible experiences here. Strongly recommend people not to waist their time coming there or you will be over charged and robbed. The stuff they sell don't work and they won't give you anything close to what you have is worth.

Google said they didn't close till 730. we pull up 5 mins before 7 and this place is already…read moreclosed???? took a 45 min trip out here just for it to be closed. VERY DISAPPOINTED !!!!!

I love this place, prices are great customer service is great, and not a single complaint about…read moretheir selection! They may have what you're looking for, but if they don't they ask if you want to be put on a list to be notified when they get one in. This place is a true believer in physical media and I love it. If you're a video game, movie, or music fan you need your check this place out!

Several employees working not doing anything but talking to their coworkers. Store was dirty and…read moreunorganized and the bathroom was filthy. I do not recommend.