Love this company, they offer an excellent selection of games, systems, and related toys. I take my son here all the time and he always finds something he wants. I was recently here and overheard an employee being extremely rude, using "colorful" language directed at another employee who was helping me on and off (she was great). This store is very hit or miss with good service, sometimes you get the best help and other times you get the opposite. The way he was speaking to the associate was absolutely appalling, and I was shocked that he was doing it in front of customers. I later found out that he holds a management position at this store. I've been in a management position in retail for quite some time and couldn't believe that he was actually a part of the management team. What a joke. He was very pushy with other customers, rude when they didn't want to get a pro card or sign up for anything, and was outwardly and obviously annoyed with everyone that asked a question. I will absolutely be telling everyone I know to either shop at the gamestop at the mall, or avoid this man when he's working. Whoever his manager is should probably be doing a better job at managing his vile behaviors. If you aren't aware of whats going on with your employees at work, than you probably need to re-examine your position as store manager. I'm not going to write down all the things I overheard him saying to his associate or to customers, I'm only here to say that if you frequent this game stop, and run into a rude, childish, holier-than-thou employee, his name is most likely Chris. read more