Terrific used book (and so much more!) and entertainment store. Thousands of gently used books, runs the gamut of selection. Great children's area, puzzles, knickknacks and jewelry...., Helpful attention from staff and buyers of your books. If you are selling you have a choice of store credit or cash. Nice! Great option if you are thinning out your shelves, looking for gifts etc. Prices run from publisher prices for new volumes to really low prices for gently used tomes. A great way to add to your library and/or thin it out. Be aware that this location is on Stone near River. Google Maps will sometimes take you to their old location on First! If you are a bibliophile you really need to check this out! read more

Bookmans Entertainment Exchange - Spacious entrance - Bookstores Near Me - Tucson, Arizona

3.5 This store is pretty huge and has several sections for books, toys, games and dad's, they are mostly used items and your mileage will vary.i saw a few things but felt the price was a bit high so I didn't get them. The employees were nice though and you will need a code for the bathroom. Parking out front is in a giant shared lot. For the best experience have a conscious list of items you want before coming here otherwise it's a bit overwhelming. read more

Bookmans Entertainment Exchange - Bookstores Near Me - Tucson, Arizona

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I went to this Bookmans for the first time today. I went to the one on Speedway the other day and wasn't as impressed by this location. They had a decent book and game selection but it was far less expansive. I didn't end up finding anything for myself today which was okay since I fly home tomorrow. The store is organized and clean. The bathroom is also clean, it's coded (the code was 6767 today) and easy to find. The parking lot is huge and easy to find a spot in. It's also easy to get into and out of. This Bookmans was fine, but the one on Speedway is truly where it's at. read more

Bookmans Entertainment Exchange - Music section - Bookstores Near Me - Tucson, Arizona

I haven't been to a bookman in years, so I decided to try this one in while I'm in Tucson. It was larger than I imagined. It was quite crowded. If you're looking for all used books, games, equipment. This would be the place to browse. I came on a weekend so maybe that was why I was busy. The service was nice as I had tried to see what I could get for some gaming items. You definitely get more in credit versus cash. The value was OK but it did not work for me. read more

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Recommend: Yes. Be prepared to walk, stroll and get lost. Love it for that! Presentation: 5/5 Cleanliness: 5/5 Efficiency: 5/5 Customer Service: 5/5 Price: 3/5 If you know about Bookmans, you know, if you don't, WELCOME! This place is absolutely amazing and the various collectibles, LP's, local art, paperbacks, hardbacks, electronics and trade in counter is a massive enterprise IMO, a better place to go than the mall! The entertainment draw here is huge, the doors are constantly flexing with arrivals and honestly, even though I live about 35 minutes away, whenever my daughters are back in town, we ALWAYS drive up to this location like a heard of (name your animal LOL...) whatever, and walk about endlessly for at least an hour. You're gonna find SOMETHING interesting here in the store! While you may not get entirely what you think a value is on something should you be considering a trade-in, remember, they have to make a profit too so when you consider the work of a garage sale, or nothing from dropping something off at a Goodwill, at LEAST you can get instant credit or cash for whatever it is! I still very much appreciate that a local business does that! The store is huge, various nostalgic items going all the way back to a 1970's Colleco-Vision game unit, to every current console game you can imagine and even pricey LP turntables if you're into that. What makes these Bookman's special is the plethora of various items, obviously the majority being books, but the countless little things, everywhere, LITERALLY everywhere so looking around, you'll be surprised at what's offered here. I will note, the 'Trade In Counter' location, really had an unappealing presence to it, with piles of items collected so I digress, it could look better, but the customer service there was, as always, excellent and helpful walking my wife and I directly to the locations for the books we were looking for. The staff works hard here, the aisles are huge, and the only thing missing is some general seating and they would likely benefit if they had a tea or coffee cafe because what goes great with this atmosphere but a drink to share among friends??!! C'mon Bookmans, people have been asking for years... wink, wink. :-) P.S. Bring your kids; don' t forget there are always a Children's Section in both of these Bookmans! read more

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A large selection of books games ect and such Great place kind staff service good and clean roomy place I buy and sale different things at this location great selection read more

I just need a couple paperbacks for a trip this weekend. This is a huge book store. You can buy or sell. In one corner , it is all musical instruments and a musician that can talk the talk. Quite a place. read more

This was my first time to this particular location and I really enjoyed it! The store is huge and they have so many books to choose from. I really liked that they had a separate room for the children's books and the organization was just great. I found so many books for myself but also my kids. The staff was very friendly when I would ask them about different authors and they were able to point me in the right section. They have a really great entertainment section as well so I'm very happy with both locations. read more

This is great location for this Bookman's near the Tucson Mall. There are aisles and aisles of books and so much more! Arts and crafts, cards, puzzles, games, household goods, records and electronics! You could definitely spend a day here! I love their kids club and summer reading programs! read more

I love me a bookstore. Bookmans has a ton of books, games, DVDs, and other fun things available. There is so much to look at, it is almost overwhelming but being around books makes me happy so it over rides everything. They had these fun little "Blind Date Books" at the front of the store. They were wrapped with only a description of what the book was and who it would be for. I thought this was a great idea and ended up getting one for my Valentine. I love Bookmans! read more

Bookmans is one of the best local spots to head to so you can find used books, movies, music, instruments, comics, and so many other surprises around the store. Their displays are always relevant and updated and they have a decent selection. The staff are very helpful and there is a separate counter where you can drop off your used items to exchange for store credit or cash, depending on what is accepted. Please keep an eye out for prices since some are priced higher if they are new/unused books! Most of their used novels tend to range from $7.50 to $12 depending on their condition. I highly recommend stopping by and picking up a few new (used) reads! read more

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What an absolute joke Bookmans Exchange has become. I was offered $30 cash or $85 in trade for a controller that sells in the condition I brought it in for over $300. That is not a "lowball," that is completely out of touch with reality. Whoever came up with that pricing model needs to revisit basic market value. On top of that, they are wildly overpricing video games. Games you can buy digitally, brand new, for half the price they're charging in-store. Make it make sense. What's even more baffling is the inconsistency. They'll gladly take old, worn-down books that clearly won't sell, yet refuse items that are brand new or in excellent condition. The logic is nonexistent. This place no longer feels like a fair exchange or a community bookstore. It feels like a cash grab with zero awareness of current resale markets. Never again. read more

Always a favorite stop! Took granddaughter in to get some books and movies. Everyone is so kind and helpful. Will be coming in soon to see what new selections they have in. read more

Bookmans Entertainment Exchange - Visual Merchandising! Front Window - Bookstores Near Me - Tucson, Arizona

Staff was unhelpful and had some sort of weird attitude thing going on....maybe there was something going on with them. Still, strange vibe.

Went in to trade items , the lady/man can't tell was very dismissive and rude , they didn't even look at my box , which had action figures brand new , books and stuffed animals. She took one from the top and then said she can only give me$1 or $3 store credit ! Like what?! All my items were new and with tags . There should have definitely been more sold but unfortunately I got stuck with someone else who hates themselves and life . And when I asked questions they said they didn't have to look thru it ?! Like what ? Why are you here then ? read more

The musical instrument manager has no business dealing with the public. He's provides no value to customers or Bookmans. Not friendly, not engaged, and just collects a paycheck. read more

This NEW location is TWO former locations merged into ONE. Very clean and well-organized. Friendly staff. Plentiful parking. Nice restrooms too - a door code is needed to use the restrooms. I wonder if there was a Starbucks next door, because the restrooms smelled like coffee nearby. LoL! I am a HUGE fan of Bookmans, with Mesa being my favorite hands down. This location is pretty big. The vibe is difference than the other one on Speedway. There are NOT as many collectible toys here as Speedway, Mesa, and Northern, but the area is near the front if you are hunting Funko, action figures, Star Wars, Marvel, Legos, etc. They do have a LOT of books and a nice selection of random gift items too. Pricing is reasonable. New and used items. A FUN visit! read more

Bookmans Entertainment Exchange - Funko, Star Wars, and Collector Toys. - Bookstores Near Me - Tucson, Arizona

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I recently dropped into the brand new Bookmans on River and it was an excellent experience! I could literally spend hours in a Bookmans because there is so much to see from books, to musical instruments, to local artwork. It never gets old! This location is exceptional and it feels larger than some of the other locations I've visited up in Phoenix/Mesa. I will definitely be back the next time I'm in Tucson! read more

Bookmans Entertainment Exchange - Bookstores Near Me - Tucson, Arizona

Bookman's outdid themselves. This new location is super chill with a great vibe. Tons of new and used books, records, musical instruments and more (gifts, magazines, t shirts....). And the location is perfect. I am so happy for this old fashioned style bookstore with lots of books (every topic under the sun!) and crannies for enjoying your favorite books. read more

Bookmans Entertainment Exchange - In the bathroom! - Bookstores Near Me - Tucson, Arizona

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This store is enormous. It's essentially the book shop and the Bookmans sports exchange combined. This has become another regular visit for me and my daughter this summer. She loves exploring all the aisles and they've hosted some children centric events, which have been just OK. They're free which a bonus but they haven't really wowed. But the space itself makes for fun exploration and of course some shopping too. read more

I absolutely love the new location! Great selection, super friendly staff, and so much to see. read more

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Amazing new Bookman's space!! While I'm disappointed that we've dropped from three to two Bookman's locations in Tucson, this new space is fantastic and pretty convenient. I will definitely be a regular visitor. read more

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I traded in some comic books recently, and I had gotten a fake 20 dollar bill from the cashier.

Bookman's has been a favorite "go to" for decades. However, some of the staff at the new Stone store do not deliver the friendliness, interest and customer service that was typical of Bookman's since it was first founded. I left a bag behind by accident after trading in goods and purchasing a gift certificate. When I called in, I was told it would be up front for me. I walked into the store today heading to the front and was gestapo-like-stopped by a young woman whose gruff "greeting," rather than "hello" or "welcome" was to loudly and sternly tell me what I "had" to do rather than go directly to the front desk which I was told to do when I called in. She didn't even know why I was there. Then, the woman behind the front desk neither smiled nor was one bit friendly when I told her why I was there. When she could not find the bag, without saying "tough luck" out loud, she communicated it with her response and body language. In contrast, the day before, I was met and felt welcome by the man behind the trade counter as well as the gentleman at the register. I'm hoping that Bookman's can do better staff selection or extra customer service to help folks deal well with the public....especially during the stressful world with which we are all dealing. No one wants to go into a safe space like a bookstore and be treated poorly. read more

In all my years visiting Tucson and going to the Tucson mall. I have never been to this particular Bookmans. Till today. Walked out a couple hundred bucks lighter, however, much worth the $ spent. Ample parking, walking distance to Tucson mall & other venues. Well organized and typical Bookmans layout. Friendly staff. Despite basically everything behind glass (thanks to your friendly neighborhood five finger bandits) it's no hassle to get someone to grab whatever you need. Some things are a bit over priced, however, plenty of reasonably priced items to select from. Excellent location to find retro games, vinyl (yes, I said LPs, like the good stuff DJs used to spin a wheel to). If your looking to trade, sell, or buy, this is the place for you. read more

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I love Bookman SO MUCH!! I wish we had a location near me. So many shelves to browse and goodies to find! Prices are decent by used book standards. read more

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Staff is rude, and I can never find anything worth buying for the prices they ask, not to mention, and God forbid you try trade in your used items to make a decent dollar back, because the amount they offer back is ridiculous. Would not recommend shopping here read more

I'm a Tucson local, grew up going to Bookmans and now enjoy bring my kids. That said, I've been to this location a few times and have found this location to be a bit less than welcoming. I understand it's usually busy there, but most staff seem inconvenienced when I go to trade need help with something. This has honestly been true for all locations, but especially the few times I've gone to the new River store, which is especially disappointing because it's pretty far out of my way. Bookmans is quirky, and I'm perfectly find that it isn't a kiss up "customer is always right," kind of store, but the costumer service is so lacking I oftentimes feel unwelcomed. We're all human, we're allowed to have off days, but this is consistent. I won't stop going, but it's sad when one of my favorite stores starts to feel like a chore. read more

Brought them an Art by Luthier acoustic guitar, mint, $350 retail and an 80s Epiphone by Gibson, worth about $180 They offered me $100. The case was worth $100 Used to bring in a bunch of stuff. Will not be doing so in the future. read more

Always worth a visit. You never know what cd, dvd or game you'll find. Not to mention books, collectibles and other odds and ends. A fun and chill place. I wish we had them in Seattle read more

H*ll yea! New bookmans! Go there! Way cooler than the old speedway x country club location. And -- now you can wander off farther afield during a trade drop-off, and they'll text you to come pick it up! Nice! A staffer mentioned to me during soft opening a few weeks ago that they might put in couches and such there to make Bookmans feel more like a community space again, with people able more to hang out and use the wifi and chill, more per the original vision -- that would be so excellent. I hope they do that; it does feel pretty much like "just a store" now; and I do get a little claustrophobic a bit quickly here, as much as I do love it, unfortunately. But five stars anyways because h*ll yeah bookmans. read more

i don't recommend doing business w/ Bookman's unless you're buying e.g. a VCR, since they actually test those and have an unconditional return policy. Instead go to: the Humane Society thrift store, GameStop, Amazon, Mercari, Ebay, or some other place instead. Bookman's management & prices aint what it used to be. I haven't done business with them in over a decade but recently my experience with them has been atrocious. I had a handful of items on hold for 24-hrs, they didn't explain that they wanted a definitive hold date. Despite the fact that they can hold onto items for up to a week. They should simply make it less complicated and automatically hold items up to a week. And later a tall-female employee brunette w/ ponytail inferred blame on me when they said they had a certain ~$35 limit on holds when it was another employee, not me, that allowed me to place those on hold. And even then, i had returned within 24-hrs and had removed items from that hold then, and was gonna purchase even more. It hadn't been 24-hrs and they had already put what i had on hold back on the shelf, and 1-2 items i really wanted they "sold". They gave me a $2-coupon for my unfortunate experience. Still, I'm so disappointed, and their prices weren't even that great either, there's no sale dates, no online inventory of what they have and even internal between their branches here in Tucson,...Nobody's gonna drive to each of the numerous branches in Tucson just to find what they want. So i returned the few items i did buy. Trades: They refused to accept two paperback books their young-hipster audience IMHO would've enjoyed, they were in great condition with only minor cosmetic defects to the binding, any better condition than that for a paperback would've IMHO been collector's-grade. They had no writing or tears but because there were a few creases to the binding they were like "Nope." And even if they did accept them they said i would've received just a dollar. Btw, it shouldn't smell when you walk inside the store, especially a new store like this. I understand local business in general is struggling but if you're gonna conduct business like this, people are gonna take their business elsewhere. Without quality, there can be no equality. Good luck trying to remain profitable, esp. with the ever increasing minimum wage in AZ and poor management. Like i said, i don't recommend doing business w/ Bookman's unless you're buying e.g. a VCR. Instead go to: the Humane Society thrift store, GameStop, Amazon, Mercari, Ebay, or some other place instead. Btw, they sell on Ebay. Perhaps that's what keeps them afloat. Lol. Btw, the majority of people who left 5-star reviews are people who obviously didn't do any business with them, they simply walked around and said it was good. It's one thing to walk-around but to actually conduct business outta of your own wallet/barter, is another story. read more

Bookmans Entertainment Exchange - Bookstores Near Me - Tucson, Arizona

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Anywhere my dog is welcomed (non-service/pedestrian dog) makes my heart happy. We enjoyed our visit, lots of attention for her. The staff was friendly, I wasn't offered help to find anything but I felt if needed, they would happily helped. I liked that the trading counter and cashier counter were separated, eliminating the traffic jam that is experienced on the east side and their old location. I liked the kids "nook" that was off to the side. I liked the gallery section and home decor scattered throughout the store (who doesn't like a treasure hunt??). I also liked that their jewelry was more centralized and easier to get a cashier's attention. I think there was a lot of thoughtfulness that went into the store, and I really appreciate that and I can see the direction that they're going in. It's still in its fledgling state, I think it's going to be a really cool place though when it finds its footing. read more

They sell alot of over priced stuff and sell broken games i wouldn't recommend this place to anyone

Overpriced to the point that most of the time you can buy new for the same price or lower. Even worse is the laxadaisical customer service or outright disdain that they appear to feel for their customers. read more

The new location is very frustrating. It's huge and super clean and looks nice over all....I really wanted to love it but I miss the Ina location. I feel like the point of going to Bookman's was the hunt and the great prices on used books, games etc. Now it seems like 1/2 the books are new and they are charging full MSRP. (Some were even listed at HIGHER than MSRP) If I wanted to pay full price I would go to a regular bookstore or order online. It's frustrating to have new and used books all mixed together. If you want to sell new too then please separate out the new and used sections. And the new kids section is huge and could have been so great but they filled it with tons of new, full (aka over) priced toys so that is all that young kids will see and want. The whole store had way too many random, kitschy items like socks, pen sets, keychains and other random stuff. It's going to take a lot of getting used to as far as layout but I just found the whole experience somehow both overwhelming and underwhelming. And the vibe is just not the same. They lost their weird little small town bookstore feel. I don't see myself returning over and over like I did the small Ina store ever since I was a little kid. read more

Great store with great prices but today was my first time coming into this specific store and I wasn't sure how to navigate around, I was standing at the trade counter trying to get an employee's attention by saying excuse me, I'm very soft spoken so I said it a couple of times each time louder than the last and finally an employee acknowledged me and I asked if they were able to look up a book I was looking for and before I could finish my sentence she cuts me off and immediately says no. I say okay and begin to walk away because the attitude was completely unnecessary. I then asked another employee and then they helped me find the exact book I was looking for. While checking out I shared my first experience with a beautiful young blond employee named Sam. She was more than helpful and apologized for the bad first experience I had. So I guess don't go unless you know what you're looking for and how to navigate that store. read more