This store has everything and anything you could ever think of in the gaming world, hence the name…read more I couldn't afford a new game system for the kids and wanted something they could still have fun playing. Found what I wanted plus a ton of games and still had money left over. Also found a charger for my old Gameboy and a Pokemon book plus a few rare cards my son wanted. THIS PLACE ROCKS!

Do yourself a favor and go the extra mile to the north side location. Female staff here are rude…read moreand entitled. They will scalp you on AAA (triple a titles) such as Mario final fantasy to name a few

WORST experience ever! Terrible online service, customer service was immature, rude, disrespectful…read moreand downright snotty! Will never recommend them to anyone!!!​​ Not valid for the one star I was forced to give them!! They are deceitful in every way!

I'm looking for Kenny Brasel ,he supposed to own a gamestop on Spokane Washington. He would be…read moreabout 34yrs old. Does anyone know him? He is my nephew any help is appreciated thank you

The store itself is decent, but it's frustrating that they've never answered the phone since…read moreopening. I'm not sure why a phone number is listed if calls aren't going to be picked up. It comes across as a bit inconsiderate and makes it difficult to get basic information.

A guitar with a signature of Eric Church was purchased for $1200 to be donated to a nonprofit…read morecharity action. The guiitar was suppose to have authenticity paperwork, and the owner said he had it at home. The guitar was paid for, and it was kept at Curated Gems until the charity. The owner never got the authenticity paperwork by the time the charity auction started. The guitar is still setting in the store without the authenticity paperwork. The owner refused to give a full refund and kept $200 of the original $1200 paid to him. The only reason this is not a 1 star review is because the girl that works the counter was extremely friendly with great customer service.

I hate giving any business one star, but this place isn't worthy of anything higher. Upon entering…read morethe store, I was not greeted at all and not even acknowledged. There were two people working, and I had a question. The employee I asked didn't know the answer and said he would ask the owner who was the other person working. The owner refused to even answer. The employee said again that a customer had a question and he rudely responded with "It's should tell you on the box." I was already going to purchase three separate items and after that I decided not to. I refuse to give my money and business to someone who is that rude and seems too bothered by a simple question. My last time in this store wasn't any better but after two bad experiences I felt the need to leave a review. The selection is decent but there are other places in the area that have more items. Many of the prices are higher than you can get elsewhere also. The store lacks cleanliness and it is hard to see in the display counter due to the layer of dust on everything. I really wish I had taken pictures to show just how bad it is but I definitely won't be going back unless there is an ownership change. The store needs a good cleaning and the owner needs to realize that he will continue to lose customers if he can't figure out how to have some basic customer service skills.

Terrible return policy and service…read more I purchased a converter box for a legacy console and it didn't work on any of my televisions. I tried returning it and they wouldn't refund my purchase.

EntertainMart is a treasure trove of goodies that I wasn't expecting…read more My in-laws took us there while we were visiting to scope out what they had. My spouse and I are gamers and Manga readers so it was a dead giveaway to our family that we'd like the store. The store carries books, comics, Manga, dvds, video games, card games, d&d stuff and even some board games, including the side products like wall scrolls and figures. The family loves the book and comic sections, and frequent the Nintendo and Playstation aisles. No surprise they left with a couple clearance books. We picked up a set of One Piece figures that my husband had been eyeing online but couldn't find a complete set at a single store. EntertainMart had the full set and a couple extras so we were stoked on that find. We even noticed a Nintendo Switch OLED for sell which is out of stock everywhere and if we didn't already own a switch and switch lite we might have grabbed too. We went fairly late so they didn't have much staff on site but there also was only a few customers there. The cashier who helped us was friendly. For being his first couple days on the job, did a good job quickly getting through the multiple spider wraps we had brought up. They use multiple kinds of wraps so he ended up getting a crash course because of us haha. We will definitely continue to stop by when we visit family in town and hope to find some new treasure amongst the shelves.

I had been going to this store for almost four years - specifically for magic the gathering cards…read moreand "bricks" well i saw that the magic bricks went from 6.99 to 8.99 recently and bought one thinking if two dollars more.. maybe better than before. NO. It was about 100 cards with like 8 duplicates of seven different cards. I went back to return it as it seems like it was put together to just screw someone out of nine dollars. I spent a lot of money there on a weekly basis and was told no there are no returns for collectibles. Unbelievable that for a patron of their business that they would not honor store credit - as I did give the cards back. DO NOT BUY THE MAGIC BRICKS. Nice going for the manager of the store - I won't be giving them anymore of my business