I hate giving any business one star, but this place isn't worthy of anything higher. Upon entering…read morethe store, I was not greeted at all and not even acknowledged. There were two people working, and I had a question. The employee I asked didn't know the answer and said he would ask the owner who was the other person working. The owner refused to even answer. The employee said again that a customer had a question and he rudely responded with "It's should tell you on the box." I was already going to purchase three separate items and after that I decided not to. I refuse to give my money and business to someone who is that rude and seems too bothered by a simple question. My last time in this store wasn't any better but after two bad experiences I felt the need to leave a review. The selection is decent but there are other places in the area that have more items. Many of the prices are higher than you can get elsewhere also. The store lacks cleanliness and it is hard to see in the display counter due to the layer of dust on everything. I really wish I had taken pictures to show just how bad it is but I definitely won't be going back unless there is an ownership change. The store needs a good cleaning and the owner needs to realize that he will continue to lose customers if he can't figure out how to have some basic customer service skills.

Terrible return policy and service…read more I purchased a converter box for a legacy console and it didn't work on any of my televisions. I tried returning it and they wouldn't refund my purchase.

A gem we found while driving in Spokane $18 per person to…read moreenter whether you're playing games or not there's about three or four rooms with old-school pinball games and joystick games upstairs you'll find a small museum of collectible toys Cashier was very helpful and knowledgeable Appreciated that there was a handwashing area Within all the games around No food and drinks allowed inside they do have small snacks for sale They also have old DVDs and old VHS's for sale along with memorabilia Definitely worth stopping by and checking it out

6.1.25: So, to make a long story short (haha, my reviews are never short--who we foolin'), a couple…read moreof months ago the budtender at the dispensary I'm a regular at asked if I was into pinball. To which I said, heck yeah! He told me that I had to check out this place called, Jedi Alliance, an arcade with a bunch of old school games. Say no more, I'm in. However, they're only open Friday through Sunday, which makes it difficult for me and my work schedule. Fast forward to today (Sunday), I had the window of opportunity to make the hour drive to Spokane with the hopes that this arcade was all that I dreamt it to be lol. My friend had no idea where we were going and was still confused when we pulled into the parking lot. When we walked in, I got the instant nostalgic old school vibe and feel as it was kinda dim with all the games and machines giving the place a magical glow. "Voltron" greeted us and asked if we've ever been in before and we said no, we're first timers. He was really nice and when he went over the rules, he spoke calmly and read the rules in a speed that we actually understood. Sometimes you go to these game places and when they explain how things work, they either speed talk or mumble. Voltron did a great job giving us the run down and instructions and even gave us some history on the place. The cost is $18 per person with unlimited play from open to close, which I found as a great value because we ended up losing ourselves there for 3 to 4 hours! There's over 140 classic pinball and joystick games, which is outstandingly epic. There's no other place in this area that offers this many games and with the variety of retro classics too. I'm not sure if it's because I'm born in the early 80s, but this place hits the bullseye. I had a blast reminiscing from when I was a kid and I kept hearing my friend say, this is so fun, lol. The bonus is the fact they have a hand washing station, which I definitely used a few times. With all the hands touching the machines, I really appreciate the owner's thoughtfulness. Jedi Alliance has more than just games, they have a museum of retro pop culture movie posters and props, a huge collection of old school dolls, figurines, toys, and games. Some things are for sale and some things are not. Overall, this was one of the best times I've had in quite some time and will definitely be back.

The store itself is decent, but it's frustrating that they've never answered the phone since…read moreopening. I'm not sure why a phone number is listed if calls aren't going to be picked up. It comes across as a bit inconsiderate and makes it difficult to get basic information.

I literally pulled tons of FAKE POKEMON CARDS all out for them about 3 months ago, handed them over…read moreat at the register and explained in great detail that they were fake. The guy there, who was the manager, was a bad actor and said he was shocked and doubted they were fake because he watched the owner pull all those. I suggested they ask other card shop owners as well about them and he promised me they'd look into it. I just found out that they shuffled them all back in there and are trying to pass them as genuine... And to top it all off, their prices tend to be insanely high. I'm officially boycotting them now. I already don't even stop at their table at card shows due to their prices, but knowingly selling fake cards is NOT OKAY!!

If I am ever in CDA again (hopefully) I will surely visit EntertainMART. There is a grand selection…read moreof books, movies, comics, and more. My brother and I dug around for an hour or so and I came away with some good finds. Not everything is as cheap as I'd like but if you spend enough time you can find some deals. I miss the time when bigger entertainment stores like this were more common. The staff seemed kind and the clientele were cool too.

EntertainMart is a treasure trove of goodies that I wasn't expecting…read more My in-laws took us there while we were visiting to scope out what they had. My spouse and I are gamers and Manga readers so it was a dead giveaway to our family that we'd like the store. The store carries books, comics, Manga, dvds, video games, card games, d&d stuff and even some board games, including the side products like wall scrolls and figures. The family loves the book and comic sections, and frequent the Nintendo and Playstation aisles. No surprise they left with a couple clearance books. We picked up a set of One Piece figures that my husband had been eyeing online but couldn't find a complete set at a single store. EntertainMart had the full set and a couple extras so we were stoked on that find. We even noticed a Nintendo Switch OLED for sell which is out of stock everywhere and if we didn't already own a switch and switch lite we might have grabbed too. We went fairly late so they didn't have much staff on site but there also was only a few customers there. The cashier who helped us was friendly. For being his first couple days on the job, did a good job quickly getting through the multiple spider wraps we had brought up. They use multiple kinds of wraps so he ended up getting a crash course because of us haha. We will definitely continue to stop by when we visit family in town and hope to find some new treasure amongst the shelves.

Do yourself a favor and go the extra mile to the north side location. Female staff here are rude…read moreand entitled. They will scalp you on AAA (triple a titles) such as Mario final fantasy to name a few

I've been a loyal customer at game world for about a year. I've had alright experiences there but…read moremy last two visits there were awful. I was trading in about 10 games for in store credit and it took the man working there a half an hour just to do so. The scanner wasn't working so the worker had to type in the codes on the fine print of each of the games. He was suppose to put me on the waiting list for a game I wanted that they were out of stock of. however he forgot to. The next and most likely last time I'm ever coming there a different young male employee who acted very unprofessional and said bizarre things that didn't make any sense. When I simply stated that the last time I was there they forgot to put me on a waiting list the male employee acted like a smart ass and said "Oh to bad to was a hate crime." And he giggled several times under his breath. He made me VERY uncomfortable. I don't know what he was inferring by "hate crime." I was the only female in the store. I felt his comments towards me were sexist. He acted like he didn't want to help me he sighed and said "well I have to do my job." This worker has one of his friends doing 50% of his job and posing as an employee. I have two witnesses that witnessed this happen. I'm ready to contact the BBB. This was all very unprofessional.

I'm looking for Kenny Brasel ,he supposed to own a gamestop on Spokane Washington. He would be…read moreabout 34yrs old. Does anyone know him? He is my nephew any help is appreciated thank you

Probably the best GameStop I've ever had the pleasure of visiting. Everyone there is always super…read morehelpful and really looks out for the customer. I always enjoy going to this store.

This is the absolute worst gamestop I have ever been to. I ordered a game, they said it would be…read morethere in about 3-4 days and here we are a week later and still no game. To top it off they refuse to give me a refund because they don't have the physical product. All they said was I could contact customer support to find out why it's taking so long. I will NEVER shop at a gamestop again after this

Is zero an option? The guy working was a jerk! I'll pay premium prices somewhere else.read more

Huge selection and items are well-organized. The store is bright, clean and inviting. The items…read moretend to be on the crafty, boutiquey side rather than mass-market guns, swords, axes, barrel bombs etc. which is appreciated. Again, huge selection and I'm frankly surprised and impressed to see such a good toy store in a mall. Prices are high but about what you'd expect. Basically full retail price on everything. Parking sucks. I was there for less than three hours today and paid damn near $7 to use the ramp! I know they have a validation scheme where if you get three validations you get a watery discount, but it's just too much work. Just gimme the first hour free huh? Full validation for paying customers? Anyway... it's a bitter pill to swallow since coming downtown already comes with its own headaches. But I digress.

Fantastic toy store. I like the variety of toys. There are board games, magic tricks, stuffed…read moreanimals, animal flashlights, temporary tattoos, and much much more. This store is also organized but very packed. The staff was very nice and helped me find every item on my list. I could have spent hours looking through everything but I was a time limit. The nice staffer navigated me through the store and find all of my items. I will definitely be back to do more toy shopping.