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GameStop

2.0 (15 reviews)
Open • 10:00 am - 9:00 pm

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Not impressed with their service...but that's nothing new.
Rene P.

They never came up to me or asked me how I was! I had recently bought a Wii U and I wanted to purchase a game for it. I stopped by this Gamestop cause I live about a block away. I knew I wanted Mario Maker. I was waiting for someone to help me and get it for me but they never came...and It wasn't busy even busy. People would pass by me and no one asked if I had been helped or needed anything... Not even a "hi." I even waited 10 minutes! I got tired of waiting and I just went to the counter and asked for it. The girl was nice and helpful even though she had passed me a few minutes before with so much as a "hi." I only come to this one cause of convenience...that's it. Not impressed at all with their service..i think I'll go the one in Palomar instead. **I give this place 2 Mario mushrooms out of 5**

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1 year ago

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8 years ago

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6 years ago

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10 years ago

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9 years ago

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11 years ago

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5 years ago

The require you to wear a mask as per CDC guidelines. CDC guidelines state only employees. Not customers. Update yourself Game Stop.

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18 years ago

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Game platform - Hand drawn cover

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(8 reviews)

This store is fairly new, it opened just a few months ago. The front of their shop is packed with…read moreboxes on display. They aren't official boxes from platforms, but printed pictures just slapped onto them. Almost all of the merchandise is used, which isn't an issue, but nearly all are priced at least twice as much as the market price for the same game selling brand new. A good portion of their consoles and games are also being sold as fakes, but the store does not list them as such. For the average person who does not know how to identify a real vs a knock-off console/game, they could easily be fooled by these items. This store is incredibly dishonest by not disclosing this upfront. Lastly, I did not appreciate the store attendant following myself and my spouse around everywhere. I have a feeling he overheard us talking about the prices and authenticity of his items and hence started following us all around the store. We decided to walk from aisle to aisle just to see what he would do and sure enough, each place he would follow without asking us if we needed help. Just awkwardly standing extremely close to us listening to our conversation. I would never buy from such a dishonest store.

This place is attempting to sell counterfeit products as genuine authentic products. The worst part…read moreis they are attempting to charge the same price as the originals. I would stay away from this place at all costs. Go and support your local video game store instead.

GameStop - Cashier

GameStop

(31 reviews)

$$

Otay Mesa

This store has become my favorite go-to spot when I need something gaming-related. It's the…read moreGameStop store I visit most often because they usually have what I'm looking for, at a great price and always handle things efficiently. Recently, I stopped by during the pre-sale event for the new Nintendo Switch. Since this was a special release, I knew I needed to get there early and be sure I could secure a unit. That's why I made a point to visit this particular store, which has stood out to me for its friendly staff and reliable service. One of the main reasons I keep coming back is because of a young employee named Dom. He's not just hardworking; he truly knows his stuff. No matter how busy it gets, he makes sure to answer questions clearly and helps customers understand what's best for them. Dom's attitude is calm and focused, and you can tell he genuinely cares about giving good service. He takes the time to explain features of new consoles, compare different options, and offer advice when needed. Alongside Dom, there's another employee named Jessica who also makes a strong impression. Very kind and always willing to lend a hand, no matter how simple the task. I've seen Jessica help other customer find accessories or troubleshoot an issue. Jessica has a warm attitude and makes the store feel welcoming, even when things are busy. In fact, it's the combination of dedicated staff like Dom and Jessica that keeps me trusting this store so much. One moment stands out to me as a perfect example of their great service. After I made my purchase and left the store, I realized they had accidentally made a mistake on my order. I didn't notice it right away, but they caught the error shortly after I had left. Instead of waiting for me to find out later, Dom and Jessica immediately took action. They realized what had happened and called me back to tell me about the mistake. They understood that any incorrect charge could cause frustration, so they quickly organized to fix it. When I got back to the store, the staff handled the situation in seconds. They apologized sincerely and made sure the order was corrected right then and there. Their quick response showed me they genuinely care about their customers. That experience reinforced my confidence in this store and its staff. It's rare to find such attentive and honest service today. Their willingness to admit an error and fix it right away proves they value honesty and good customer care. Their professionalism and kindness make shopping there feel less like a chore and more like visiting friends who want to help. Because of moments like this, I continue to trust and prefer this store over many others. It's not just about getting a product; it's about feeling respected and taken care of by a team that truly understands the importance of good service. Disclaimer: I do understand that some times others may have had bad experiences with customer service, but if you think about it, they are human too, they also have bad days like everyone else. If we understand that, and add a little patience. I think we will all on both sides have a great experience every time. Good Job Dom & Jessica! Keep up the good work. -RG.

I dont got to gamestop often but I came in here for a quick look while I waited for my food to be…read moredone next door. To the point theres a kid in there doesn't know what personal space is. I was just minding my own business and he kept trying to talk to me about his favorite games and card games. I wasn't trying to be mean and just say thanks but he kept going. I work alot and dont have time to play video games like these guys do so I haven't finished alot of my games but he kept going on about games that he actually spoiled the ending for the zelda I'm currently playing at my pace. I told him he had spoiled it for me now and he did apologize but he kept going and talking about it! I had to walk out because he was getting on my nerves. I wouldn't come to this store if you see a short scrawny kid there. I'm pretty sure he thinks hes the one in charge but doesn't look the part. On another note I even saw him at Plaza Bonita working the other day. I had to walk out after I spotted him because I just didn't want to deal with him again. The girl there was nice though. Welcomed me to the store and even said goodbye after I turned around and left.

Throwback Gamez - Picked up this Virtual Boy from Throwback Gamez. Clean as a whistle and works great! So happy to add this grail!!

Throwback Gamez

(101 reviews)

$$

great staff and really solid fair prices to the games that are really hard to come by.read more

I am BEYOND impressed with this place!! We are on Oceanside for a mini vacation away from Los…read moreAngeles today and on a side quest we stopped by here to just take a look. Little did I know I'd walk out today with a BRAND NEW WII! We got a Wii (it also included Wii Fit) and purchased a LOT of games too. The Wii was a huge part of my childhood and unfortunately the one I owned growing up was damaged and thrown away (gasp... I know! But not my fault)! Anyways, the worker there today (had on a My Chemical Romance hat & had some cool tattoos) helped us out today. I didn't get their name, but they were very nice and extremely helpful. The pricing here? Out of this world. It was so affordable to snag over 10 games and a brand new Wii. That's not something you'll get at Game Stop! On top of it, they offer a military discount (we couldn't use it but it's good to know for anyone who can)! This place is also dog friendly and I got to meet a cute dog named Bowie (I wonder if he's a regular)! All and all, I wish this place were located in Los Angeles. I really loved it and again their pricing was extremely fair. I really hope they can get a website up soon because I'd love to buy from them when I'm back home! Thank you for an awesome, affordable and great experience. It was like walking down memory lane in this store!! It took me back to my childhood.

GameStop - electronics - Updated May 2026

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