GameStop - Crossroads Mall Bellevue: Buyer Beware - Manager Matt's Shady Sales Tactics (Multiple Locations)
Avoid this GameStop location at Crossroads Mall Bellevue, and frankly, any GameStop managed by Matt! His sales tactics are more used car salesman than friendly game guide, leaving me feeling frustrated and misled. This isn't an isolated incident - I've had Matt use these same shady tactics at other stores he manages, including the Landing Location and the Totem Lake locations. Buyer beware!
Here's why I won't be going back to any GameStop with Matt at the helm:
Price Hike Hysteria: Matt relentlessly pushes the narrative that game prices are about to skyrocket, never to be seen again. This felt like a scare tactic to pressure me into unnecessary warranties.
Physical Media Phony: Matt blatantly lied, claiming GameStop was phasing out physical games entirely. Talk about out of touch!
Paper Mario Panic Attack: Matt tried scare me into pre-ordering by saying "Paper Mario: Thousand Year Door" would be gone forever after launch. Don't fall for this fear-mongering!
Pro Rewards? More Like Pro Ignored: I had Pro Rewards credit waiting to be used, but Matt didn't even offer to apply it. Isn't that the whole point of the program?
Salty About Saying No? When I politely declined the warranty, Matt hit me with some condescending comments. Not cool, dude.
Lying About Stock & Zero Effort: To top it all off, Matt lied about having certain items in stock and couldn't be bothered to even check, and when pointed out those items were in stock on the shelf, sheepishly claimed there were inventory system issues when he never bothered to look in the first place.
This experience felt like a bait-and-switch scheme, not a video game store visit. Manager Matt's tactics are deceptive and unprofessional. Take your business elsewhere - online or to a different store. Hopefully, this review helps warn other gamers about Matt's shady practices at multiple GameStop locations! read more