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GameStop

3.3 (3 reviews)
Open • 11:00 am - 8:00 pm

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M & J Video Games & Collectibles - Red hood and outlaws first issue

M & J Video Games & Collectibles

(33 reviews)

$$$

This store has an extremely large collection of basically anything you could want and it's so fun…read moreto look through the entire history of games right there on the shelves. If you're looking for games, TCG collections or memorabilia from your favorite fandom they probably have it for a great price. John the owner is extremely knowledgeable and gives great care to making sure you leave happy. My boyfriend and I had a blast here. :)

I turned on my DS back in August and was sad to see the bottom touch screen was almost illegible…read moredue to a creeping white fade from the sides of the screen. My husband looked it up and said it should be a relatively easy fix of swapping the screen, so we brought it to M&J on 8/31/25. John, the owner, also made it sound like it should be an easy fix and quoted us a few weeks turnaround time (within September), and we paid $80 up front. We were clear that this was nostalgic as my childhood DS and didn't care what they had to do internally, but externally wanted it to be the same DS. When September came and went, my husband called John for a status update, who said they were waiting on the parts to arrive. No biggie. October comes and goes... still no real update, and again, we had to be the ones to reach out (we actually went in person this time because we started getting a bad gut feeling). We expressed at this time that the lack of communication was concerning us. More months of the same until we eventually learn after repeated calls that now the motherboard is apparently frying every screen they try to put in, so they had to order a new motherboard entirely. My husband had expressed again that if he could even just text him status updates occasionally, that would be great so we weren't in the dark constantly and feeling annoying when we called, even though we tried to limit it to once a month or every few weeks. As the six month mark approached, I figured I was never going to see this DS again. To our surprise, my husband calls and what do you know - the DS is all set and ready for pick up. Great, but also, were you ever going to call and tell us that it was? We shouldn't be surprised that we had to be the ones to reach out with no communication from their end for the umpteenth time. We decided to go up immediately that night to pick it up, and while I am so glad that it's working again, I'm annoyed at the lack of care that went into this repair, especially considering we stressed the nostalgic value here. My DS was sticky, missing its original stylus (my DS is pink, they gave me a white stylus that didn't even have the pen tip... luckily I just happened to have another one), and they lost the panel for the bottom where a game boy cartridge would go, something I wouldn't have even thought they would lose. Now it's on me to reorder one, which I know they're cheap, but it's the principle of the matter - I expected my device to come back with everything I left it with. There were new cracks, and the new bottom screen was scratched up for being "new". As a kid I took better care of my DS than what I received back. I understand that to complete the repair, my DS looked like "Frankenstein" (owner's words), and while I get it turned into a Pandora's Box situation, it just felt like this repair was handled carelessly. My husband was charged more for the motherboard when we went to pick it up, and I do appreciate that John worked with him on the price. At the end of the day, I'm glad to have a working DS back and understand the repairman did what he had to, but after seeing similar reviews to my experience, it's disheartening to learn I'm not the only one that feels this way. The lack of communication from John was honestly the most frustrating part. I wouldn't return for any other repairs or business.

Game X Change

Game X Change

(13 reviews)

$$

So disappointed. In the beginning every encounter with the staff was pleasant. However when I went…read morereturn my third NS system that did not work, a man walked in name Nelson, clearly already angry about something previously and was aggressive, calling me a liar, saying I was mean to all his staff and rude, staying I'm trying to get over on him. I was so appalled when I specifically said the staff was sweet and pleasant. I informed him he must have me confused with someone else and story lines intertwined. He was loud, infantile, extremely unprofessional. When I asked him for store credit, he continued to say I did not pay 120 when I absolutely did. He, like a child goes show me then, I said I will, I will return with the bank statement, he continues go I'll wait and when I said I could not at that moment because I do not have my phone on me, he sarcastically goes how convenient! - I was disgusted and stated I'm no longer discussing this with you because you are clearly immature and acting very infantile and I do hope you grow. He continued with sarcasm and not completing out my store credit, I repeatedly said, please just get me store credit thank you, again and again until finally I stopped him and said, Can You Stop?! Gesh! I said im no longer discussing this with you, you clearly do not know how to be professional. Again- all in front of my child. He finally goes, we need the controllers back, which I am very confused about since I purchased the controllers with the original purchase. Needless to say I'm disgusted by this "mans" behavior, and has for the staff, with whom he goes to me " so your saying they are lying?" I said im saying you are wrong, I would never treat staff that way I praised her and said she was a sweetheart, same with the gentleman that originally helped me. And for clarity I was asked when did you speak to someone, I said I believe a day ago or a few days ago, thats when I was called a liar and everything else. Again, not sure if he himself was having a bad day but it was completely unnecessary to come at me with so much aggression without any communication. An if the staff lied on me, which I can not believe, I'm disgusted even further. An I'm sure if the stores have a camera in progress it will show I was not rude ,if anything laughing and excited with staff. ​

They are not clear on the refund policy- i was promised store credit if you return the games-…read morehowever they only give you the "TRADE -IN VALUE" in store credit- so it you buy a game for 40 bucks and you return it you'll get like 2 dollars in STORE CREDIT- terrible policy but thats not why I'm upset- Little details like that need to be explained so things like this don't happen- Extremely unsatisfactory service and professional business practices

Game X Change

Game X Change

(3 reviews)

Awful experience. If I could leave a 0, I would. Arrogant, smug customer service…read more Came in to trade in a killer bundle I got in an estate. GameCube bundle, with 2 GC systems (admittedly one without cables, but both fully operations), something like 20 GC (run of the mill) games, 2 memory cards, 2 Gameboy adapters CIB with the discs, 5 controllers, wireless adapter, along with some vintage Gameboy Advance boxes for some premium games. Probably if parsed, an $800 value. Understanding the place has to make money on it, guy offers me "like $100 bucks". Ridiculous offer, like I was a crackhead. The unfortunate part is, I've been here several times, and enjoy the selection, and the prices on the used stuff are good. But after being treated like a junkie looking for fast cash, I'll never come back. Thing is, I was willing to use this as trade-in value to put BACK into the store. Called around locally, and got several better offers, and proceeded to even go onto sellmygames.com and had an offer for $450 for everything. Thanks GameXChange, but I'll go to Stateline, ebay, or for that matter, FB marketplace... anywhere else. Avoid at all cost. Oh, and I copied in their website pic, offering the best in trade-in. Might want to change that GameXchange, since that's obviously not the case. Manage and train your people. Happy to discuss if this was just a blip on the radar.

Found this place 2 years ago when I relocated to Enfield. This was my go-to place for games, Funko…read morepops and anything anime or marvel. I would shop weekly. The music was always appealing. Dan had a great playlist. It was definitely nicer and cleaner than the Wallingford location. I used to love this place. Dan and Renna are amazing. But apparently this company doesn't value their employees. Ever since the assistant manager from Wallingford has been here it's been a nightmare. I had terrible experiences with Wallingford but apparently this store is turning into the same atmosphere as Wallingford. I do not plan to shop here anymore. A once amazing gaming store with an amazing store manager is now just a mediocre store with overpriced games and items. I shopped here because I liked the environment and customer service. You have messy workers who tell company business. I'm very disappointed. I've attached a pic of a console and game that I bought while Dan worked there. It's memories like this you can't replace. Not many workers are knowledgeable of retro games.

Game On - Game and accessories display

Game On

(46 reviews)

$$

I have been coming to GameOn, since its first open location in Miller Place, and even before its…read morecurrent address. GameOn is owned and founded by Tristan Whitworth, who has been giving people of all ages the opportunity to relive their childhood experiences, and/or create new ones. All of the games sold here, are authentic, thoroughly tested, and reviewed so you can always count on the video games being in the best possible condition. GameOn also offers more than just games but consoles, accessories, controllers, and more. One of the recent times I went in; Tristan showed me that he received a whole bunch of promo posters from Nintendo that were unopened. I pointed out that the Banjo Kazooie poster he had, had a beta version of the character Mumbo. (Meaning the poster was worth more!!) It was awesome to see and the fact that he showed me it when I came in at a random day and time was incredible! The prices at GameOn are very fair, and trade ins are always WAY better than Gamestop who will give you pennies. GameOn gives you great rates and even greater if you vouch for in store credit. For those of you reading this looking to relive the past, or discover old but new-to-you classics, or even find consoles, accessories and more; this place is for you. One thing I was very grateful for, was that my cousin, his friend and myself produced a video game that mimics the retro style of older 2D platformers: I.E: (Super Mario Bros, Donkey Kong Country, etc.) and Tristan allowed us to not only bring it in for him to try it, but allow his customers to try our game and test it. As if that wasn't enough, our game was free to download, with the option of donating and let's just say Tristan donated very generously! Speaking of generous, I also had an experience, where a few years back, I came in with a trade in, and a new employee gave me a pretty low deal which I accepted, but later went home feeling duped. I don't know how, as I didn't even tell Tristan, or write review, and he wasn't in the store that day, but he actually reached out to ME, and apologized that I was shorted, and that I could have an in store credit or the option to receive more money than I reluctantly agreed to. The in store credit was more than fair, and once again GameOn proved why I love it so much; and why I want to return in the future. I shouldn't have to say this; but an owner reaching out to a customer who was shorted, apologizing and giving them a store credit/offering them more money for the price they agreed to? That is unheard of and let me tell you I was blessed and very happy he reached out to me. Overall, what makes GameOn so great is its owner: Tristan. He is an energetic, passionate and kind person who always does right by you. Tristan has also hired some awesome and dedicated employees and they are always very knowledgeable and passionate about gaming like he is! GameOn does more than just sell games; they have hosted charity events, birthdays, gatherings and more. Something worth mentioning is that GameOn has grown from one location, to three, and now even has arcades open which I would urge you to check out! All in all, Tristan has created more than just a store for selling old games, but a living community that supports all who have an interest in gaming, and offers a selection of oldies but goodies, and everything in between. By far, the best retro gaming store on the island! GameOn!

Greats sales, great trade In value. Great customer service!! Highly recommended. The best retro…read moregamer store on the island hands down!

GameStop - videogamestores - Updated May 2026

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