Purchased an 8BitDo Ultimate 2 controller from GameCity via eBay and was scammed. Seller sent me a…read moreused 8BitDo ultimate controller instead which is a much older model and much cheaper. I could have bought it new on Amazon for less than what I paid for this old used junk. The seller said I was wrong and that's not what they shipped me which is a complete lie. Stay away from this scammer or it will happen to you too!

Called Game Hunter Game Cities sister store around 2pm today, made an inquiry about three different…read moreunique controllers that i was searching for, which was the Logitech G Heavy Equipment Side Pannel, Which came out in 2018, a Hori Farm Vehicle simulation control Setup which was released last year so did not have high hopes , or a Thrustmaster SimTask Farmstick which also was released around the same time as the Hori. Now I am aware that one item is obscure but has been out for a while, and the other two were obscure and relatively new. Sadly they had not seen any of those controllers in their store and were unaware of exactly what they were however they listened intently to my description and allowed me to leave my number with them for when the odd day comes when someone is selling obscure simulation controller. The employee at Game Hunter Suggested I call up their sister store to see if they had any of the items possibly in their inventory, saying they tended to get more obscure simulation items. I called up Game City right after, I asked the individual on the phone if they had a moment to see if any of the three items I had on my list were possibly within the store, he said yes how can i help? I then asked if they possibly had any obscure simulation controllers or peripherals currently in house, he said then hurriedly again asked me what exactly are you looking for? I Barely finished the word Logitech and he goes yeah yeah ill take a look and then call you back.. Okay take a look at what? since all he heard was one word and decided that what ever the heck he was doing prior that was exclaimed as non existent became immediately pressing to cut me off mid sentence to tell me he needs to let me go and call me back after he goes and looks.. To be clear he didnt listen to me, just cut me off on the phone and never returned the call. Now to be clear i was courteous, respectful and fully understanding of the obscurity of what i was seeking, which to be clear two of the items are technically main brand items aka logitech and Thrustmaster so obscure is a relative term . Let me be Clear, I am 35 years old have been gaming since a wee one and have been doing buissnes with independent shops and pawn shops all the like my entire life I have nothing but respect for individuals who work in those industries knowing that many customers are well just down right unpleasant. This interaction left a horrid taste in my mouth, I felt deeply disrespected as a customer and the level at which i was dismissed felt almost Bigoted, I am a transwoman and its clear when i speak. If you are LGBTQ I highly suggest you avoid this establishment, since they made it clear that Their bigotry was more valuable then my patronage. I have never written a bad review before or wrote a review before period, nor accused a store owner of being Transphobic if not hateful. Its been several hours since that interaction took place and i still feel that my experience was so unpleasant that I feel genuinely upset and treated unfairly which at a geeky small game store with a pocket full of cash Which dosent happen often Has left me feeling deeply uncomfortable to the point i will never step foot into a privately owned game store again because the sadness of being treated that way overshadows the few good things and experiences i could have. Game City broke my confidence to interact with small business owners Also i grew up in Vermont Grassroots... I will now be buying everything off of amazon and Ebay its sad when the cold indifference of a faceless corporation though mail is preferred to a small humble locally owned grass roots store, of which is selling you not just games but Memories Nostalgia, even a lost childhood to some. I am sorry to make this about transgender issues, but if you take a peek at the reviews about this place on here that the other review is about being poorly treated to the point of it almost being spiteful is also a Transwoman.... Not a good look, Not to pull a gamestop nightmare or anything but as a nerdy woman I just ran out of places to shop at ease without being discriminated against. The largest Knife Shop in the World in Pidgeon Forge Tennessee made me feel more comfortable and they were selling Nazi War Artifacts next to the extended Ar P mags. To work off what Emu M. Said that they are not knowledgeable, that was incorrect sadly, they are highly knowledgeable of the trade, but have zero patience or desire to assist a transwoman. Glad i served...

Simply the cleanest place in CT to get busy always a open mouth to great you. Waiting on the other…read moreside...

More than a video store! Pinball machines, and huge selection of movies and games, and early…read morerelease dates. The owner Pat is super personable and helpful. They have a bunch of different candy choices as well as fresh popped popcorn. Support a local business instead of those junky machines, you will be very happy you did. Get the Alligator Ice sooo good!

This location is now a GameStop location, and has been for some time…read more I went into the store over the Thanksgiving weekend (11/26) to do some shopping and was appalled at what I saw: ** Front door glass was cracked (spiderweb), looked as though it was struck by someone. ** Game sections not at all organized with many games out of place, despite five employees working and only two registers to ring. ** Product seemed to be everywhere, including the most disorganized counter area I've ever seen. The store looked like a tornado had hit it... and it wasn't much better during a recent visit a week prior. Thankfully, one positive to this more recent trip was the associate who completed my sales transaction was quite nice. She made pleasant conversation in spite of the chaos and made some good gaming suggestions. Sadly, this GameStop location will not receive any more of my business. I cannot recommend it to anyone. I realize that it may not be fair to judge given the holiday weekend, but this was a dreadful experience.

I purchased a used controller from this location, when I got home and tried the controller and did…read morenot work. I called the store to ask if they could have a controller available for me that did work, I was told that they do not test controllers and I had to take the risk. GameStop only looks to see if all the buttons are on the controller before they try and resell it. They wasted my time going back and forth to the store in order to get a replacement controller that wasn't even the same color. Be careful if you buy anything used from this store. According to them you buy at your own risk.

Really nice store with great staff and a great manager. Very helpful and patient. When we visited…read morethey gave my son some bonus Pokémon cards even before we bought anything, just because they talked to him and learned that he's a big fan of the card game.

I came here with my little brother to get him a game. I appreciate the customer service they…read moreprovided me. Like, I'm just clueless about video games. Unfortunately content is low and felt like items could be organized a little better. But fun place to shop.