Stopped by the Westfield GameStop to purchase the PlayStation Portal. The associate working the…read moreregister told me I could not purchase it unless I renewed my Pro Subscription that had expired; stating because it was a pro exclusive, which is a flat out lie. I don't have time to deal with this crap. I notified customer service of this unethical behavior.

I called a few days before the release of Spider-Man 2 for the PS5, and they said they were doing a…read moremidnight release. I was very excited since I wanted a physical copy of the game and was still able to play it at midnight. So I pre-ordered the game and paid the entire price. Fast forward to midnight on the night of the release... I arrive at 12:20 a.m. and the gates are already closed. I knock on the door as I see two employees inside, and all they did was look away without acknowledging me. Then I called the store phone and apparently the registers were down so they were unable to "finalize" my receipt even though I already paid the full price of the game. I was so mad I asked if I could just refund my pre order so I could buy a digital copy of the PlayStation store that night, BUT NO. They won't give me the game at midnight, and also I'm not allowed to refund the pre order. WHAT A FANTASTIC MIDNIGHT RELEASE THAT WAS. I mean no wonder no one buys physical copies anymore the least they could do is stay open until 12:30 or 1:00 so that people can get physical copies and play them they day they are out. I'm not going to GameStop for new games after this I'll just buy digital copies after staying up past midnight for nothing.

Legends is hands down one of the best shops around for video games and collectibles. Chris is…read moreknowledgeable, fair, and always willing to help track down vintage games at reasonable prices. The store has a great selection of Funko Pops, trading cards, games, movies, and other collectibles. Whether you're a serious collector or just browsing, it's always worth a visit. Highly recommend!

The best used video game store in western mass. Friendly owner and reasonable prices. My go to…read moregaming store.

I found they had a great selection, particularly for 40K and Horus Heresy fans. There is some of…read moreeverything!

I came in looking for help, and no one offered it. At first, I assumed the staff might just be…read morebusy, so I waited by the front counter for a bit. Even then, no one acknowledged me or came over to ask if I needed assistance. After standing there with no response, I wandered around the store hoping someone might check in. Only one person said hello, and I couldn't even tell if they worked there because they had no badge or uniform. Meanwhile, there were about six people gathered around a table setting up a Warhammer game, complete with miniatures, terrain, and buildings. They were laughing, joking, and clearly enjoying themselves. Could one of them have been an employee ? Who knows!? I don't mind people having fun at work, and I understand they probably all knew each other well. But you'd think at least one of them would have noticed a new customer walking around the store looking a little lost. Not a single person broke away from the group to ask if I needed help or even acknowledge that I was there. What makes it more disappointing is that I genuinely try to support local businesses instead of just ordering everything on Amazon. I'd much rather walk into a store, make a connection, and support a local community space. But this visit made it clear that this particular store didn't seem to care about welcoming new customers or earning that kind of loyalty.

4 stars alone for the Funko pop selection which was vast! Great choices decent pricing we really…read moreonly came for these so can only speak to them but big store full of other fans fav options as well

Its sad that it had to come to this but here's what happened. I contacted their comic store after I…read moresaw that they made a post about buying Funko Pop collections. I asked if they are buying all categories of pops since I know for a while they weren't buying Marvel, DC, Star Wars etc.. He responded and I quote "Yes, We will buy it all". I was glad to hear that and I responded that I would make it there in a week or so since I needed to make arrangements for babysitter & vehicle for transporting the pops. They next responded to call before I show up just to make sure they are still purchasing Funko pops , which I said that I understood. I called a few days ahead, and then called again a day after to remind them I was bringing a 500 piece collection on Saturday morning at 10am. They said that's fine and we will make sure someone is there to help you. I spent hours packing the pops into several boxes and getting them into the van. I was able to borrow a van from someone and find a babysitter last minute so I could do this on my only day off since it was a 4 hour round trip. I drive to their store and tell them I'm the one who called several times and messaged them about my pop collection for sale. The says okay but we are not buying marvel, DC, Star Wars, etc.& that they were not buying any pops over 4" which nobody told me before that moment. I was so baffled that I couldn't believe I heard what he just said to me after all of the communication we had for several days. He said they recently purchased too many pops and are only looking for certain ones. which is fine but why didn't they tell me that in the first place? They obviously have every right to buy whatever they want but to do this to people is just wrong. Then the worker (who was rude in my opinion) made negative remark about every pop that I decided to bring in. I only brought in 2 small boxes at first just to give them an idea of what I had. The guy actually wanted me to lug in all 500 pops so he could cherry pick what he wanted after everything they did to me that morning. After I left I messaged their Facebook account to express my displeasure and all he said was that he was sorry for the mixup. he didnt try to rectify it in anyway or make good on what happened (which I would have respected greatly). I never write reviews like this ever and I'm mad I even have to write it since it seems like a cool place but it just wasn't right what they did, that's bad business.

I have literally been waiting to check out Retro Junk for like 4 years and this weekend was finally…read moremy chance to do so. I was last in the nutmeg stage way back in 2022 when some friends and I drove to Manchester to check this place out, well, we should have checked the hours because it was closed and I wanted to cry. Well, now it's 2026 and a buddy of mine made sure we came on a day they were actually opened and I'm sure glad we did. This store is absolutely perfect from the first room full of arcade machines, on card action figures, and random toys to the video game room full of classics from the Dreamcast, GameCube, and even modern switch stuff. The last room here is vintage shirts and such which I didn't spend much time glancing at, but was a cool edition. It was cool seeing a place in Connecticut filled with old WWF stuff, Big Bad Beetle Borgs, Nintendo Powers, and tons and tons of figures, I wish this place was here when I lived in the area a decade ago. Overall, this is definitely one of my new favourite spots on Connecticut and definitely somewhere I'll be shopping at again on future trips. Even though I left empty handed (can only fit so much back to LA) I already look forward to coming back.

Very awesome and nostalgic store! There's pinball machines and arcade games you can actually play…read morein the front of the store. Super fun to browse and look at many things from my childhood. Staff is very friendly and helpful. Their selection of items is huge; video games, action figures and items from the 80s and 90s. Value depends on what you purchase. Video games ranged from $4.99-$13. Collector items are worth more so you'll spend more.

Best video game store in MA. Have craziest section of rare games, always for at at most the price…read moreon PriceCharting. Always get bundle deals if u get multiple things... Fr go here they have the coolest stuff, it's really unassuming from the outside but everything in the inside is gold

I purchased from Game Hunters around Christmas time last year (2022) and I have been there multiple…read moretimes before that but had never made any purchases. I bought majority of my boyfriends big presents here considering he is a video game collector and I know they have a WIDE variety, especially in horror games which is my boyfriends favorite genre. I was worried going into the store that because I was a girl that I would not get as much help (which happens at a lot of retro video game stores unfortunately), but they were so helpful and made sure to give me prices for everything and search for any game I was looking for. They actually gave me a super good deal on my stuff, I got a Dreamcast keyboard in box for $60, Parasite Eve CIB for $70, and Parasite Eve 2 CIB for $90. These prices were lower than average ESPECIALLY for the amazing condition they were in; barely any scratches on the discs whatsoever, bonus discs and manuals included, and both cases in great shape. The person who helped me (I don't know his name unfortunately, all I know is he is asian and has glasses, in his early 20's) made sure to give me the best looking case and best looking discs from the other Parasite Eve's he had there and swapped them into each one I was buying, he was an absolute real one. I spent $220 in total and it would have been a bit more if he had not offered to do a bundle offer :D

Hands down a great store to geek out in. Whether you are on old time comic or card collector or…read morenew to the genre, owner is extremely knowledgeable. Excellent customer service as well which is rare these days.

Amazing store and very friendly employees! I went in for…read moresome trading cards and they were very happy to help and answer any questions I might have.

Awful experience. If I could leave a 0, I would. Arrogant, smug customer service…read more Came in to trade in a killer bundle I got in an estate. GameCube bundle, with 2 GC systems (admittedly one without cables, but both fully operations), something like 20 GC (run of the mill) games, 2 memory cards, 2 Gameboy adapters CIB with the discs, 5 controllers, wireless adapter, along with some vintage Gameboy Advance boxes for some premium games. Probably if parsed, an $800 value. Understanding the place has to make money on it, guy offers me "like $100 bucks". Ridiculous offer, like I was a crackhead. The unfortunate part is, I've been here several times, and enjoy the selection, and the prices on the used stuff are good. But after being treated like a junkie looking for fast cash, I'll never come back. Thing is, I was willing to use this as trade-in value to put BACK into the store. Called around locally, and got several better offers, and proceeded to even go onto sellmygames.com and had an offer for $450 for everything. Thanks GameXChange, but I'll go to Stateline, ebay, or for that matter, FB marketplace... anywhere else. Avoid at all cost. Oh, and I copied in their website pic, offering the best in trade-in. Might want to change that GameXchange, since that's obviously not the case. Manage and train your people. Happy to discuss if this was just a blip on the radar.

Found this place 2 years ago when I relocated to Enfield. This was my go-to place for games, Funko…read morepops and anything anime or marvel. I would shop weekly. The music was always appealing. Dan had a great playlist. It was definitely nicer and cleaner than the Wallingford location. I used to love this place. Dan and Renna are amazing. But apparently this company doesn't value their employees. Ever since the assistant manager from Wallingford has been here it's been a nightmare. I had terrible experiences with Wallingford but apparently this store is turning into the same atmosphere as Wallingford. I do not plan to shop here anymore. A once amazing gaming store with an amazing store manager is now just a mediocre store with overpriced games and items. I shopped here because I liked the environment and customer service. You have messy workers who tell company business. I'm very disappointed. I've attached a pic of a console and game that I bought while Dan worked there. It's memories like this you can't replace. Not many workers are knowledgeable of retro games.

The store is very fun to walk around in and browse, but everything I saw I could find on ebay for…read moreabout 20% cheaper. It's really hard for the average person to play old video games they grew up with when one game can be $80. This store had a great stock of games, and if you aren't willing to wait for shipping from ebay, this might be your best bet. But, the place put a bad taste in my mouth when I asked the staff for help finding a game, and I wasn't expecting much, but they asked me "if I looked for it" - not the best customer service.

Great customer service and knowledgeable staff. They also have a wide selection of Retro Games,…read moreconsoles, guides, music, and more. Their prices are usually pretty reasonable.