Here's a quote from a previous reviewer on their vinyl collection-
"Scuffs, scratches and mild abuse were apparent multiple times. To me this means there is no system or 'ownership' in rating or accepting incoming stuff."
Yeah, I can agree with that totally and the other reviewer who mentions the "superficial conversations" and hipster attitudes in the store. Yeah, the guys in the store really know their stuff especially when you don't. They can rant about how much experience they have in the business all they want, but talk is cheap and so is their stuff because they're getting it that way. They only want vinyl that people are giving away.
I was in the store to get a price for approx 150 classic rock albums. The majority of the vinyl I brought in was in good shape, well cared for with little to no scratches. We love our music and always took great care not to scratch and used the best players made back then. The covers were well worn, but some were newish and less than 20% had signs of water damage due to a crate getting wet ages ago. Without those its still 100 albums. So the guys can't give me a price on the entire set till they look over every album and they've already pulled out a few and mishandled them, big paw prints and then tried to shove them back into the paper all cockeyed. Would you handle your own albums that way???? Then they proceed to try and tell me they have to go through all of them because they can see damage-yeah well I had sorted the bad ones into one section. I don't have the time to wait around, so I try to just get a bottom price, and they want to give me $20 for the lot. Come on guys, The collection has original Woodstock, Pink Floyd, CSN, Neil Young, Stevie Wonder, Bruce Springsteen, Fleetwood Mac and one of a kinds INXS, Beatles, Blondie, the Fixx, Supertramp, Kansas, Hall & Oates, Cat Stevens, Van Morrison, Jimmy Buffett, Poco, U2 etc, etc.
I said I'd like at least $50 and they said $40 but if I wait I could probably get more after they look them over. o.k. They suggest I go and leave a number they can call me at. I do just that and ask that it'll be less than an hour please.
After + half hour down the block, it occurs to me that I just left my stuff in the care of strangers with no receipt or guarantee of anything. Man, I bet they're going to pick out only the good albums and tell me I have to take all the others they don't care for home cause they guys will say "they're not worth anything." So I head back in, and get a look like "what does she want". So I ask them if they have a price yet.
One must understand that they are picking through the albums behind the counter, my first impression is why can't they do this in front out in the open. DUH, its not their stuff.
I proceed to try and get a price and explain my predicament that I don't have the time to wait and I don't understand what the big deal is. They keep telling me it takes time to evaluate them all and proceed to tell me yes, they are picking what they want out. I tell them its all or nothing, why can't they just take the whole lot? They proceed to call my stuff trash and tell me that they will dispose of it if I want. They get irritated that I can't just leave them alone to go through my stuff and "do their job" and tell me how they've been doing this for years. Doing what? Manipulating customers and mishandling personal property?
They're irritated that I would question them about my albums and the fact that I have no idea what they're doing with them all behind the counter. I apologize for not be a trusting, naive person, yet they can't seem to care.. So when I ask if they'll give me the $40 they mentioned earlier now, cause I don't want to keep hanging around, they tell me $20 or nothing cause they need more time to look them over thoroughly.
Oh, I guess that means they need more time to put their paw prints all over them, pick out what they want and tell me after and hour or more, they can only give me $20 cause I brought in trash. I can only feel this was their plan, no matter how long they took, have her wait 1-2 hours and she'll take $20 cause she wouldn't want to have wasted her time. She wanted to get rid of this lot anyway. One guy said to me "Maybe you really don't want to get rid of them yet." No, I didn't come in to GIVE these albums away to a store that is treats customers the way I was treated. So when they see I'm not going to take the $20 they tell me its not worth the hassle dealing with me so I can just take them all back. (duh from behind the counter)
All I can say is "sleazy way of doing business". All I'm looking for is honesty. If you are only gonna give me $20 for 150 albums tell me that from the start. Don't play games with customers and waste their time, up and down with your price knowing you are going to give the initial low ball price anyway!
Please keep your fingerprints off the vinyl and don't mishandle property when its not yours! read more