Service was great, The selection was very big but was kind of limiting. The prices were fair.read more

Let me start off by saying that the customer service here is genuinely top notch, while i didn't…read morecatch their name, the employee with the blue highlights made my day(and convinced me to spend more money LMAO) the SOLE reason for the 4 stars and not 5 is only due to the trade in percentage which i understand is mostly out of their hands. I would highly recommend going there if you are looking for a place to find everything!!

Fast service and quality work soldering a power port on a motherboard…read more Nothing more to add to get 85 characters

Replaced joysticks on ps5 controller. Fast & efficient service. Great prices! Will definitely…read morereturn for future service.

I stumbled upon this bookstore while strolling through the square. The printing press in the window…read moreimmediately drew my attention, and I could not stop myself from popping inside. This store boasts a good selection of books, pens, stationery, and puzzles, and there is something for everyone. I particularly enjoyed the cozy seating areas around the store. The store was peaceful and didn't have any offbeat music playing, which was nice. Plus, there was a used book section upstairs that was quite interesting. The books were priced fairly, similar to other indie bookstores. Overall, I'm definitely planning to come back when I'm in the area.

A bookstore in an old building - what's not to love about this experience! There was an author…read morethere selling his play he wrote from A Christmas Carol, and his play was being performed at the towns square theater that day. How delightful! It screamed vintage Christmas to me as I stood in this beautiful bookstore. I had to find the children's area, and it was charming! A fake fireplace was designed just for the holidays, and so many diverse books were displayed for children and adults. There were so many great choices! And once you stop and really look at the store, you see the beauty it has to offer. Gorgeous old stairs cases take you up to the second floor that circled around the building and it was designed for readers. How thoughtful! Yes, the whole experience was appreciated. I felt the warmth of a bookstore bringing cheer to life. Oh, and I bet you're wondering if I bought the play A Christmas Carol - and the answer is YES! Signed and tucked into my purse, ready to add it to my Christmas decorations.

Cancelled day of my son's party. Excuses and then ghosted us. Day after party asked how they could…read moremake it up to us, and then ghosted us again. Major Bummer!

TLDR: They missed my son's birthday and never showed up!…read more I booked with them about a week in advanced and was very excited for the gaming van to come to our party. I worked out a great deal with Darrell. The company emailed me the price which was not what Darrell and I had discussed. I replied to the email and never heard back. I text him and never heard back. Finally I called him and he assured me the price would be what we discussed. In party day I got a text about 30 minutes before they would be late to the party because they were having generator issues. Ok, no problem, I understand machines can break, so I said what time do you think you will be here? I do have to entertain kids at a party after all. Once again no response. Finally I hear back they aren't going to make it because they got a new generator but the driver of the van left with the keys. I'm not sure who runs this company, but I'd guess no one is really "running" it. They offered to make it up to me some how, but after asking a way for them to do that, no response again. Thank goodness I never paid anything upfront!

I love this store. The people are great, the selection is good to great, and prices are reasonable…read more Note most (all?) of the bad reviews are older. I go here to hunt used (mostly) CD's and movies. But they have vinyl and other stuff too, including old video games, comics, and collectibles. Staff is always friendly and helpful. Cool peeps. Get on their text list to keep up with sales, etc. Happy hunting!

Came from North Dallas to pickup a couple of harder to find movies, which were unavailable in…read moreDallas and Frisco. They have a solid selection for a smaller location! They have a lot of movies in the red tag section, many being for bluray copies. Came for two movies on hold, left with 4 additional red tag movies. Had to leave before I bought more. Great prices, service is friendly, and it was well worth the drive!

This is the GameStop closest to me in Plano, and it's... fine. Not great, not terrible. Just very…read moreGameStop. I usually come in to browse and fill out my collection, occasionally paired with a trade-in. I'm mostly shopping PS5, Switch, Switch 2, and some retro, and to their credit, this location is actually pretty well stocked. Good game selection, and I appreciate that the store isn't 70 percent Funko Pops. The collectibles are there, but they don't dominate the entire wall, which is refreshing. The employees do know games, which I appreciate, but interactions here can be hot or cold. Once it becomes clear that I also know what I'm talking about, the energy sometimes shifts and it can get weirdly intense. Not rude, just awkward, especially when you're ready to leave and the conversation doesn't seem to want to end. Trade-in values were surprisingly reasonable the last time I brought something in, though I rarely trade these days. Pricing otherwise is... GameStop. Used games usually feel a little optimistic unless there's a sale happening. It's not THAT bad, which is why it lands at three stars. It's convenient, the inventory is solid, and sometimes it's exactly what you need. Just don't expect a relaxed, browse-and-bounce experience every time. Sometimes you get it, sometimes you really don't.

Hats off to these guys... In the midst of the Covid crazy GameStop has curbside delivery. This has…read morebeen really helpful for people like me who have asthma that are trying to avoid as much contact as possible. I just purchased a PS4 online and was not able to get a warranty- these guys hooked me up without any issues and handled all the paperwork inside so I didn't have come in. I don't know if curbside will change permanent ways in which we shop... but it has been pretty cool to just order online, meet me at the door and grab my stuff and go! This is an introverts shopping paradise! I have been coming to this location for years- manager here is great and the events (Madden and 2k) they hold at this location are always smooth and orderly. This location actually holds on to good employees- so there is minimal turn over, so ends that their customer service recognizes their good returning customers. Hope this point survives as it's convenient to have it in little elm instead of driving to large shopping areas.

The whole team is very friendly. Anytime I come in with questions about currency trading cards they…read moretry their best to find the answers for me!

I would give this GameStop 0 stars if I could. The employee I dealt with was extremely rude,…read moredisrespectful, and had a terrible attitude. Instead of being helpful or professional, they made the interaction unnecessarily unpleasant. Customer service should be about treating people with basic respect, and unfortunately that was not my experience here. I hope management addresses this behavior because customers shouldn't be treated this way.

Went at 7:31 this evening and online shows 8p close. Door sign says 9p. Me and three other patrons…read morestanding outside staring at the cashier who is at the register and won't make eye contact or answer the phone while we are calling. No closed sign on the door or anything. No explanation.

Service from everyone except the manager was good. The manager was rude to both the customers and…read morethe employees. When his younger employees ask him for help, he laughed at them and said, "maybe after lunch". They were standing there with their mouths open. Two customers were ignored and my experience was so awful that I will never go back. I used to love GameStop.

Sydney was amazing!! I called to find two books in the middle of a series I'm reading on a busy…read moreSaturday and Sydney worked diligently to help me find them. They found both books at another location and one at their store, but when they double checked their inventory, they found the second book for me too! I appreciate the time and efficiency they took to help me and now I can finish one of my favorite series in time for the final book!! Thanks Sydney! :)

I've been here a few times now and the selection is decent, the prices are good. I usually bring my…read moredaughter here to check for books she likes before we buy them new at Barnes and Noble or Amazon. The service is good, because if they don't have the book they'll check other locations or you can order them online. There isn't any seating.tontest read a book however. However they do sell other stuff bills8, like Comics, CDs, Records, etc.