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    GameStop

    2.9 (75 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 months ago

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    Nintendo switch 2
    Tiffany K.

    I stopped by recently to ask about the upcoming Nintendo Switch 2, and I was lucky enough to get help from Charlie. From the moment I approached, he was super friendly, approachable, and incredibly knowledgeable. Even though the Switch 2 hasn't officially dropped yet, Charlie took the time to walk me through everything that's currently known--release expectations. He even gave me tips on how to secure one when it becomes available. I really appreciated how patient he was with all my questions (and I had a lot!). It's rare to find someone who genuinely enjoys helping customers and knows their stuff. Charlie went above and beyond, and it honestly made my day and I was able to score a Nintendo switch 2!! If you need help or info, especially about gaming, definitely ask for Charlie. He's the real MVP!

    Immediately as I walk in, I find it odd that neither of the two tall male employees even acknowledge. That's totally fine as I'm pretty introverted , but usually GameStop employees hover over you haha. I look around a bit, and the. I finally ask if they have some Pokemon cards. He rudely replies "no" without even looking at me and back turned. Mind you, I was told that they had 24 in stock of the bundle yesterday and was informed there were 42 here by a different store. While I try to call before I set off to drive, I get no response as no one picks up. Now that I'm here, I can see why. Neither of the guys are working nor are there any customers in store. Not even a "anything else I can help you with" or a "thank you" as I walk out. As someone who also has to display excellent customer service as part of my job, it's actually so gross how flippant and rude people are despite how polite you are. GameStop has been going downhill for years. Sorry to sound so entitled, but I don't come into the store demanding or anything. It's just a simple question of if they have x item in stock. TLDR: This GameStop withholds their Pokemon stock or some other fishy aspect is going on. Not surprising as a lot of employees at retail stores are back dooring products.

    Hours wrong on yelp.  Here's correct hours as of 5/31/22.

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    4 months ago

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    8 months ago

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    11 months ago

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    5 months ago

    Love this store! Super helpful customer service and amazing selection of games and collectibles.

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    11 months ago

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    6 years ago

    The people that work here are so helpful. They always have a great attitude and answer all our questions.

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    Their support team was polite and professional. A pleasant experience overall.

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    Even helped me find the specific controllers for my switch that I wanted.

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