Such a nice and cozy store. I noticed it said movies as we…read moredriven by and I was automatically interested. They had a wonderful selection of games and movies. I loved their NES im box selection in the case up front. So many DVDs and Blu-ray movies to choose from, and a small selection of 4K's. I found something I wanted immediately, which was the Simpsons season 2, but it was missing a disc unfortunately.

Great Service! We'll mannered and explained every answer to all questions with true expertise.read more

Wish I could give NO stars. Gamestop as a whole is a HORRIBLE COMPANY, but this particular branch…read moretakes the cake! You would think they would welcome people that spend a lot of money- NOPE!! I placed a large order in November 2023 for Christmas- 2 of the used games did not have any games in the cases. 9 phone calls to customer service- over 30 phone calls to this branch specifically (there phone dont work or they just dont answer it) 15 emails and to this day 01/09/2024 I STILL have not gotten my games or refund. Was told to go in to talk to the store manager- Matthew Martin- worse excuse for a human being I have ever seen. VERY arrogant & rude, I could tell he didnt believe me- I was in a wheelchair and he told me to get out and never come back lol. Beats having to admit to the mistake they made- by not shipping my return items back. I filed a police report for harassment and submitted a complaint with corporate, the BBB, and consumer affairs. No wonder they are going belly up! I can't wait!!!

Prices are super good, people are super nice, and they have something for everybody. Anyone…read moreinterested in games can find something here.

So me and my son called there and asked one of the associates if they had an Xbox S Series and how…read moremuch it was they told us yes and it was $125 so me and my son rushed over to pick it up once we got there we realized that it was the wrong Xbox and it was $225 for the one we wanted when asked if they can negotiate the price the owner or whoever behind the counter said no people make mistakes we can't help you how is that a way to treat your customers I wasn't asking for a whole lot but a little discount I mean we did rush over there we drove 35 minutes and to get there and they just shut us down and was rude about it I do not recommend this store to anybody else if you're looking for a game console I would rather you go somewhere else than to have to deal with some people like that

Support local business over GameStop. Support local business over GameStop. Support local business…read moreover GameStop.

Have been shopping at this play it for YEARS and I keep coming back, staff has always been helpful…read moreand the store is always cleaned and well kept, I have nothing but good things to say about this company as a whole!

Such a cool selection, good prices. Any video game collectors or players will find what they're…read morelooking for here.

Map lied. This location was on the other side of Kroger…read more Highly recommend for all your gaming needs. Be it retro consoles/games, board games, trading cards, D&D goodies, and other such items.

This place is AMAZING if you're a fan of older and newer games this place is where to go for both…read more So over all good job

We all love Bryan that's a given and keeps us coming back time and time again cuz when ur there ur…read morefamily!!! plus he's got everything or knows where it can be found the man is truly a wizard at his craft. Much love for Video Trader

At 10:21 AM today, on December 15, 2023, I went to exchange a video game I purchased for my son…read more Two days ago, I bought a Nintendo Switch and the Spider-Man 2 game for the PS5 without realizing that the PS5 game wouldn't play on a PS4. When I asked the customer service representative for information, she gave me attitude and rolled her eyes. Despite being respectful, honorable, and disciplined as a Purple Heart veteran, I felt prejudged based on my appearance. When I inquired about controllers for the Nintendo Switch, she responded dismissively. When I asked for the manager, she refused to assist me. I was shocked by the contrast with the great service I received two days ago. This simple return escalated into a heated argument. While I'm not asking for her to be fired, I do believe she needs better people skills or should consider a different field of work.

We made the mistake of going to the game stop in Polaris mall on Black Friday and waited so long in…read moreline. When we needed to make a return visit we came to this location in Westerville which was not busy and the staff were super attentive and helpful with all our questions. This is definitely the one to hit up as the Polaris location is under staffed and super small. Parking at this location is way better.

Very clean and nice store and the employees are super helpful too. I love their store hours because…read moreon Friday nights I can browse around since they close later than Half Price Books does at 8:00AM.

B&N Cafe is a good place to get your Starbucks fix. Much less busy than the Starbucks inside the…read moremall. Always good customer service at the counter and they have a surprising selection of pastries.