Hello, my name is Terry.
Im posting here today to tell of my own personal close encounter with this ... this.."Twilight Zone"....
I have been coming to Gamesplus, since 1998. After today, Ill never ever go again.
Their gaming selection is amazing at times.
But their price, horrible customer service and downright disrespectful employees are something of well, I should say almost pure evil.
Me and my girlfriend went to games plus with high hopes on over 30 Super Nintendo games, looking to sell. I myself knew of their horrid customer service and cheap trade in price, but this, this was uncanny.
I brought the games in, with a smile and laid them on the counter in front of the employee (the skinny white boy with glasses kinda looks like the adult version of the kid from the brave little toaster if you know who that is)
anyway, he immediately cut me off when i said "I think i have an account here I have traded in befor- *cut off* "don't get ahead of your self, after everything i said and done, THEN we will look for an account.
I was immediately ticked off at this moment, because this man clearly disrespected me by cutting me off, in front of my girl.
i swallowed my pride and continued, the man then told us to wait, and we agreed.
so we waited. and waited. and waited. (i really think he was trying to get us to leave!)
so, after about 30mn of waiting, he approaches the counter with a big smile "ok let's see what we can give for these it will be about 20 more mn because its alot of games. I agreed. after ringing up about 35 SNES games, and 5 blurays (two box sets, even star wars) he says 45.00. I flinched at his angry expression and agreed that it would be fine and said we would look around, me and my girl talk behind the shelves, by the SNES games. "i think it's a total rip off honey" is what she told me so i listen to my girl and asked the man if we could get anymore for these games, pleading that some of them he had on the shelf already priced over 50.00.
he got angry and told me these are all set prices and he has a bunch of copys of the game (what does that even mean!? the game will still sell eventually!)
then I ask if i can know how much i was getting for each game, he said NO, the prices are secret prices that he "got from confidential prices and research and that they have research prices that are confidential". (wait, what?) and they can't be revealed. (he was very rude in this)
then my girl tells me to keep the games that are most rare, so we ask to remove some games from the trade, he gets very rude and try's his best to convince us that if we do that we would get little to nothing. still in shock of all this, we removed the games, after 7 or 8 games from the original 35, he tells us that it wont be much and i said "well, how much do i get for these blu rays?" he snaps saying that he couldn't get much or them (indina jones,Star wars etc!)
and then I continue to say that it's top brand product, and he get's upset and says " you know what guys, im gonna pass on the blu rays" so now the price of the trade in is even dimmer. I knew what was coming but my girl really really wanted donkey kong country 2, it was 19.95 for just the cartridge and i knew better, but i wanted to get it for her. if the trade in price for over 10 games was enough to buy it, i was gonna. but wait. there is always room for more disappointment, he tells me "yeah fellas we can give 18.00" i immediately said no thanks an asked for my games, the man got very very very upset (he knew he just lost a heck of a deal!) and we left moral of the story?
THIS PLACE IS HORRIBLE. REPORTING TO THE BBB TODAY.
THE PRICES ARE OUTRAGEOUS, THE EMPLOYEES ARE RUDE AND DISRESPECTFUL AND ALWAYS LOOKING FOR A CHANCE TO RIP YOU OFF!
AVOID! AVOID! I AM A REAL GAMER WITH REAL FEELINGS AND A HEART, TRUST ME ON THIS! LET'S FIND A WAY TO TELL MORE PEOPLE!!
oh and "Christian H." I WOULD EVEN SAY THAT YOU KNOW THESE PEOPLE THAT WORK THERE OR THE OWNER. read more