Took some sterling flatware, candlesticks and silver coins in thinking I'd be lucky with withever…read morewas offered. I was assisted by two wonderful employees, Amanda & Reva. They took their time with me and talked about the pieces I brought. To my surprise, I received almost 4 times my figure I had figured I'd be lucky to get. I have been in before and they were quite fair with their appraisal of the value. I will be back and whole heartedly recommend not only Accent but Amanda & Reva.

As I write this, I am still scratching my head…read more I recently took my old engagement ring to Accent to see how much they would give me. I had taken it to the store that it was purchased from and gotten their price. I just wanted to see how Accent compared. I've never done business with them before, as I am not in the habit of selling jewelry. My diamond was $10K when it was purchased in 2006. Platinum band, ~1 carat natural diamond with excellent clarity. I have the receipt from its purchase, but didn't provide it to Accent - I wanted to see what they'd say. Their offer? ** $575 ** $575 for a $10K ring? How in God's name does a piece of jewelry deteriorate in value that much? I am baffled. And how is it that the jeweler that sold it recently offered me $5K? I understand people need to make a profit - I do. I was not expecting Accent to offer me $10,000. But $575?!?!?! You done lost your mind. I will, of course, be going to my jeweler. Claudia Barr would be so ashamed of you, Accent Jewelers. Tsk, tsk.

I don't normally give this type of business a review, however, I just recently sold many coins and…read moreother items to this establishment, and I felt nothing but fair pricing, and the history they gave me, and what I sold them was outstanding and very interesting. If you're buying or selling head on in this is a great place .

Great place to go and get antiques appraised if you're not sure of their value. The operator is…read morevery knowledgeable and has an impressive collection of antiques in his store. His area of expertise appears to be coins as he can quote you coin prices from memory meaning he deals so extensively in old coins that he has no need to look them up. I've even sold some items at this location. If you're someone that routinely shop thrift stores for treasures this shop is a good resource in addition to your own research to establish the valve of antiques and collectibles.

I visited Robert Irwin on Perkins in Memphis per recommendation of an acquaintance who had a…read moretenured career in precious/fine jewelry sales locally. After doing my own research over the last few months on Tissot watches and not being able to find more than 1 or 2 in stock at my local Dallas, TX chain jewelry stores, I decided to visit stores in Memphis to seek insight and make a selection based on trying a few on. I came to the store two days in a row and received amazing service that exceeded all expectations of any typical buying ceremony I've ever been part of. Normally when I shop, it's very concise as I buy routine products via necessity. This purchase was quite different and symbolic to me in many ways and I am grateful that Bryan was well knowledgeable of the products. He even wore a Tissot watch the day I made my purchase which solidified my trust and his admiration of the brand I had newly become a fan of. The other personnel and management staff in store were friendly, hospitable and engaging with me and my sister as well, which made the process fun and personable. I was beyond impressed with the service and attitudes as well as selection provided by this store. I can't wait to return to Memphis for another visit and I'm already plotting my next purchase largely because of the experience provided by Bryan and crew. THANKS so much!

Wonderful people knowledgeable and understanding about your concerns. They care about your jewelry…read moreand you

She was fair in her dealings with me. She had the available inventory I needed. She was…read moreknowledgeable about metals and up to date pricing

Went to sell gold. Had been at another place in OB that's always going out of business. The owner…read morewas paying 70% off spot, better than the below 50% the other place was offering. Talked about other jewelry related things. Very personable. Will be selling there again.

Great company. Family owned and operated. Prices are very reasonable and they do quality work.read more

Great service, great jewelry, great repair, and if they don't have exactly what you are looking for…read morethey will create it. They also do apprasials, buy gold, etc. A complete local family owned & run jewelry store!

Great prices and nice staff. Love their collections and the in-house repair for some jewelry is…read moregreat.

Very friendly and helpful when we chose ou wedding band rings…read moreThe people were very professional and helpful in allowing us to decide there's nothing like personal service anymore I

I will definitely recommend your loacaton on Winchester Rd in Memphis This location has amazing…read morecustomer service. I put a ring in the lay-way.My second payment was scheduled on June 24th. I wa in the hospital and could make the payment on time. I spoke with Gena about my situation and she was professional and also gave me an extension. I actually had 2 interactions with her and I received the same professional treat with her both time. I asked her how can do a review address her kindness .She aske me to hold on for a minute. Candice the manager came to the phone and demonstrated Gina's professionalism and I fell Candice set the example how to always follow this company expectations. There are so many times when people only give negative feedback and feel the great job they present to the customer deserves the great things they does also. Thanks for your time and again I will definitely continue to do business with your company and recommend other to expe the great customer service.