This store will absolutely short change you. Used to work there. I quit when they refused to fix the AC in August. The store upper management encourages marking goods as "damaged" so they can pay less for product. They have absolutely no idea on how to price trading cards. Any card worth under 20 dollars, they will price at less than 50 cents. If it is above 20. They will only pay 40% at best. You're better off shopping online. read more

have been here a few different times. The place is clean the people are helpful and nice and they know there stuff. I was greeted when i come in. Always asked if i needed help if i didn't then they let me to ask and they will be happy to. The prices are amazing you can get more for your money. The return policy is great and the 24-hr game like or dislike is great. trading and selling movies, games, etc is a breeze! Love this place and i am not a gamer just the mom of one who gets her kid games. 10x better then game stop!! read more

Game X Change - Videos & Video Game Rental Near Me - Temple, Texas

Absolute garbage business with the shadiest policies ever. I originally went their curious about their selection and bought Pikmen, and a wireless game cube controller. The person checking me out was talking to me about Pikmen 2 and failed to inform me about their return policy. WARNING: THEIR RETURN POLICY IS THAT YOU CAN'T RETURN ANYTHING FOR YOUR MONEY BACK EVEN IF IT IS 100% BROKEN WHEN YOU BUY IT. So Pikmen was just straight up crack on the disc and didn't work at all and never had any hope of working or buffing out. The GameCube controller didn't even turn on or work at all and so when I brought them back I was informed that there was no cash back policy and that all I could get was in-store credit. Here's where it gets fun. I got 3 games in return for these items since they did not have another copy of Pikmen, or another GameCube controller that was wireless (and name brand). The store associate cleaned and buffed all the discs for free and let me look at the discs to confirm no deep scratches (and here's the kicker) but I trusted that he had gotten the correct games that I had chosen. Turns out that one of the games was not even the game I had gotten off the shelf. End result, avoid shopping here at all costs. There's a place in the Temple mall called FX Game Exchange http://fxgamestemple.com/ and is way better and much more customer friendly than this place. If I could give 0 stars I would but I can't. read more

This place is a scam. Don't bother wasting your time shopping here. Everything you buy is defective junk. I bought a PS1 controller with analog that doesn't work and the rubber on the analog nub fell off after one use. Even worse I bought a Dreamcast that didn't work and exchanged it for ANOTHER one that didn't work either. Since they didn't have any more consoles in the store to exchange with they told me they'd have to get another one sent from another location. I left my name and number for them to call me when another one came in and nearly 2 weeks later radio silence. I had to go up there to inquire and the manager said they were opening a new store so they weren't getting in any more product while that was going on. They literally do not care one bit about the customer and as far as I'm concerned I'm sitting on $50 of useless credit because I won't ever shop at this scummy establishment ever again. Even Gamestop isn't this bad. I used to shop here a few years ago but it has since gone way downhill. Save your cash! read more

The workers here are so fun and nice and very helpful staff. Clean store & great inventory selection. We've purchased multiple game systems, controllers, and games from here - have never once had a problem with any. Awesome store! read more

It's great to find anyplace that had such a variety of games for older systems, and the prices are reasonable. My only problem with this place (and it's not unique to this place) is that it's staffed with collectors, so you can bet that anything good that comes in the door will be held in the back for the employees. Case in point, I made the trip from Austin to Temple, and as I'm looking around I see an NES Deluxe Set, in the box. Something I am looking for. It's not for sale, held for the the clerk. I guess it's a perk of working there, and more power to them, I'm sure I'd do the same thing - but I'm not going to make the trip in search of hidden gems if the staff is skimming everything good off the top. I prefer to go to places like Goodwill where you might still get lucky. read more

Save your reciept. They don't test what they resell and I have had to exchange most of the used controllers and consoles my sons have bought here. While returning a broken ipod touch, another customer complained that they had sold him a refurbished controller as new. My family will shop at Gamestop instead. read more