Great place I've been going to for years, really helpful staff, if you have any questions or need…read moreanything just ask them and they'll do they're best for you. They won't try and rip you off or get you to buy the most expensive games, most times they will offer you a cheaper second had copy if they have one in stock, and if you ask them they will give you an honest opinion about a game if it's not a good game they will tell you! (i think the philosopy is if you buy a game you like your'e far more likely to go back! Massive choice of titles as well!

I have passed this shop probably 50 times and not even noticed it was a games shop, maybe it's just…read moreme being docile, but my partner pointed it out to me, so I though I'd go take a look. Quite a small narrow shop and could do with a bit more lighting, but they have quite a good selection of games and will order you titles that they don't have in stock. You probably have to pay £5-£10 more than you would online, I went in there today and spent £85, realising on the way out that I could have saved £20 if I'd bought from Amazon, but sometimes it's good to know that you're feeding a small business.

TradeMeIn is one of the few, independent stores which buy and sell games, mobile phones and tech…read moreitems, it's most similar rivals include CeX and Game, both of which have stores nearby, for me this store is much more modern and vibrant than other trade-in retailers with a blue theme, it just felt clean and modern inside which you generally don't get with CeX. The location is in Leeds centre, although being in St John's it is a little isolated and doesn't get the footfall which the main city centre and the likes of The Trinity does. The quotes here for trading in items seems rather generous, although for my phone I had been quoted higher from both Mazuma Mobile and Music Magpie, the quote I was given was much higher than any mobile phone networks recycle scheme and their nearest competitors, Game and CEX. The store was a little small, so the selection could have been better. There was a large selection of more older games and DVD's compared too new-ones. I don't like their website, it makes it rather difficult to set up an order and the database just doesn't work online, for example, if you searched for an iPhone it would come up starting with 3GS first, with around 20+ pages, and if you search the iPhone name and model exactly, it doesn't come up so this filtering system just isn't working and needs work, to improve the customer experience before coming into the store. With trade-in prices on average better than its closest rivals, yet not the best overall and a good store feel which is how a trade-in store should be, of course, it can improve based on making sure it is easier to get a quote, and perhaps the size of the store and location to a certain extent, it still is a slightly above average store in general and anything less than a three-star rating would surely be an insult for a store which I see high potential in to be upgraded in the future.

No rating from me staff are more interested in making a sale then offering a voucher as a refund on…read moreitems that are incomplete or not compatable to what my requirements are. Unhelpful and seemed to be more interested in amusing his workmates by patronising me and that's after asking for his help. So I've decided if that's the attitude of your staff then I think it's acceptable to shut you down for the day in not bothered about the consequences to myself as long as your employers know that you we're shut down as of your attitude do you think they will be happy with that. Last time you Ripp me off you have to be rated you only get one star based on how fragile your widows are. See you sometime one morning soon as you unlock the shop. If you don't like it then don't cause the problem as for the two idiots who thought it was best to take the micky for wanting to use another word you best treat people a lot better and should be sent on training course before they get hurt.

Graigner Games Cheetham Hill is in the Cheetham Hill shopping centre, opposite the Costa Coffee and…read morevery close to the Tesco store. This is a smaller store but still has a good selection of games on various consoles. I had 2 visits to this store, one through choice and one, which I was near enough forced to make, This review makes more sense if you read my one for the Oldham branch as well otherwise the events may be abit confusing. I went into the store and I bought the New Call of Duty game for £30, it was 5 pounds cheaper on the website but I got quite a lame excuse regarding that, that is a reduction for waiting times, I do feel that if they can do £25 online, they should be able to do in the shop as well. I ordered the game in new condition, so after making nearly a 10 mile round trip, I expected everything to be okay but when I got home, I noticed the game was open. I rang the store right away and they explained that they have to do that for display purposes but they would offer me a full refund, or a unopened replacement if one came in on the following days' delivery. As I was going to Oldham anyway, I tried to get the refund in the Oldham store and to put it short, they were very rude and said it wasn't part of the returns policy even though I phoned them and they did offer to give me a refund. This meant I had to go all the way back to Cheetham Hill, and somehow I had to fit this in on my already packed schedule. When I went back, without a fuss they gave me a full cash refund, I would of thought they would of gave me 5 pounds cash and the rest on my card, like I paid but this was easier, as they didn't have the unopened game come in with their delivery. I do feel this store done well to rectify the problem, but I am still furious they never told me in the beginning to save another 10 mile round trip, they just put the game in my bag without giving me chance to check it first but anyway it isn't my job to check it, they should of informed me. Due to this incidient, I can only give 2 stars, scoring 1 higher than the Oldham branch because this store rectified the problem "that wasn't in their return policy"

I wish this shop had opened five or ten years ago when I was still interested in video games but…read morenevermind, with the demise of Game'z this shop has every chance of success and hopefully will be here for years to come so even if I've missed out then my kids won't! It's not as big as their store in Rhyl so it doesn't have the same range and choice but it's a good place for a browse nonetheless.

This shop is a video game store which also deals with console repair, second hand electricals like,…read moreTV, Hi FI, laptops and more. It does part exchange and also a cash loan on goods service like companies such as cash converters etc, however this being an independent store you receive a much more personal and unbiased service than what you get from faceless corporations like Cash Converters, Game or HMV. Having used this store for best part of 19 years now, I recommend it as a place for your gaming and electronic needs.

From the owner: We stock a wide range of new and pre-owned consoles and games in addition to many popular…read moreelectrical items and mobile phones. Repairs also carried out on all major brands of mobile phones & games consoles

This outlet of GAME is one of my favourites. The shop is in a great location and it is very large…read moreinside. The deals they have are quite good and the staff are really nice. The variety of the stock is greater than any other GAME in the region and this means it's the best place to go for games.

From the owner: Visit your local GAME Store in Ellesmere Port and find awesome gaming deals now.read more