I recently purchased a printer, ink cartridges and a network adapter from this store, I was assured that if the network adapter didn't solve my laptop problem, then I could return it for a full refund.
This was not the case when I returned to the store two days later, I was dealt with by the manager, who I found arrogant and talked to me like I did not know what I was talking about.. this lead to an argument between us in the middle of the store, not very wise from his perspective.
I would advise people to steer clear of the Blackburn PC World and buy products online or at a local PC shop, you will find most items a lot cheaper than PC World and you will find a lot more information by doing research online or getting help from the guys at the shops, who I find more knowledgable than PC World staff, who seem to offer the world when they are selling, but couldn't give a toss when things go wrong. read more