Just got my Bronco serviced; helped me out with an issue I thought I had. lol Very Friendly, helpful read more

Been a customer of Galpin Ford for 11 years, always have my vehicle serviced there, never any issues. I moved far away from them but still get my car serviced there; however, the changes they've implemented have made me consider finding another place to service my car. I had a simple question about the approximate cost of a particular service that I'll be needing soon, and got shuffled around with four phone calls and was finally told that I shouldn't expect to get an answer via phone call and must come in. If one leaves a voicemail message for a service advisor, one NEVER receives a call back EVER. It's not the fault of the staff, everyone seems overworked and overwhelmed and the customer is now just a number. I appreciate their restaurant vouchers they provide if we are waiting for our vehicle to be completed, but last time I was told I MUST give the service advisor a perfect rating to get one. I didn't even ask for one. Why even offer them? Why put their employees under so much pressure that their public reviews are more important than anything? I still trust them with my car, but I'm very disappointed in the detachment they've created with their customers. The advisors are all great, but to be constantly under the gun from their employer is so high pressure that the real customer service is lost in translation. read more

Dealer Associate: Mario Salazar Cashier: Mario Salazar Multiple fiund quotes, Multiple quick finds, Multiple reqquested orders. Excellent valuable employee for orders and sales of parts, as assistance for buyers of parts. read more

I went in with my father to look at an F-150 Shelby since he's deciding on his next vehicle purchase. We were assisted by Andre, who was polite, professional, and very helpful throughout the visit. After seeing the truck in person, we honestly were not impressed with the quality. My father decided he wanted to think about it and grab lunch nearby before making any decisions. Before we left, Andre brought over his manager, Carlos, who seemed to assume the issue was the price point. The price was never the problem -- we had already done our research and understand the market pricing for F-150 Shelbys. What was disappointing was Carlos's attitude and approach. My father simply said, "Let me go get some lunch first and I'll be back." Carlos responded with an authoritative attitude saying, "The deal is now -- if you leave, the deal is gone." The problem with that statement is there never really was a deal presented. More importantly, high-pressure tactics are not what make a dealership stand out. Customer service does. You are not the only dealership selling these trucks. What sets businesses apart is how customers are treated. Andre did a great job, but Carlos's approach completely changed the experience. Do better, Carlos. read more

Wouldn't trust this dealership as far as I could throw them. Besides horrible service experience they pulled a nice little trick. When there was a $7500 tax credit for EV. I was supposed to get it when filing. Leased electric cars or plug-in hybrids from dealerships are considered "commercial vehicles" under IRS regulations. This means that the full $7,500 tax credit goes to the company that leased it to you, which is usually the automaker's captive finance arm. Don't buy a car there. Shady business is a continuous effort. read more

It does exist.... Mine so dumb I hope they pick it because it's the best Buying a car is usually something I dread but Ray made this one genuinely fun andd stress free. From the start I felt taken care of and never pressured. He kept me laughing the entire time and somehow turned the process into a really positive experience. First time thats ever happened. Lol I finally ended up with the truck I have wanted for a long time the only problem now is figuring out how to climb into it. Honestly this was the best car buying experience I have had and Ray is the reason why. You'll also be happy to know there's a really good restaurant next door so you're not starving the entire time. My burger was 10/10. Guys gotta eat right?! read more

Galpin Ford - Ford F250 - Carli Backcountry lift 37" tires and Foundation 395 wheels - Car Dealers Near Me - Los Angeles, California

I have been buying cars from Galpin for more than a decade now. I have always trusted their pricing, customer service and overall treatment of customers. My last five cars, my now 22 year old daughter's first car, plus another five from friends, have been bought from Dev Shehani, easily the best car salesman I've ever worked with. In fact, the only time I haven't bought from him was when it was a brand Galpin doesn't carry. And even then, I tried to get him involved. If it is a brand that Galpin serves, Dev is my first call. If it is a brand that they don't, I check to see if Dev/Galpin has a late model used before I buy new elsewhere...then I call Dev and apologize for not buying from him. He's become my first call...and not just for me, I'm ALWAYS glad to refer friends to Dev, because I know that he will treat them like family. Honestly, if there were more stars to give, I would...Dev is 10-star, without a doubt. read more

Galpin Ford - My NEW Flex, bought from Galpin and Dev. - Car Dealers Near Me - Los Angeles, California

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Salesperson : David Martin David was a most excellent and communicative salesperson. He gave genuine client service while helping us buy our brand new Ford Heritage Bronco. I can't say enough wonderful things about David and the job he did. He listened to what we were looking for , worked on our application thoroughly , and even stayed until midnight making sure we finished with the finance dept, then made sure our new car was perfect for us to drive away in ! We will be back on our next purchase and well for sure send all family to David at Galpin Ford. He helped us get exactly what we wanted and was helpful every step of the process. Perfect client service and his honesty & transparency made it a top level experience. If you're looking to buy a car , call David Martin at Galpin, he'll take care of everything. read more

Galpin Ford - Car Dealers Near Me - Los Angeles, California

Thank you Jose for getting me the car of my dreams! He was so helpful throughout the whole process and truly made it an easy and enjoyable experience. I can't recommend him enough!! read more

Galpin Ford - Car Dealers Near Me - Los Angeles, California

Thank you so much Ray! We love our new family car. Got us an amazing deal, and didn't waste our time. We worked everything out over the phone and just went in to sign. Once again, THANK YOU SOOO MUCH!! read more

Galpin Ford - 2025 Ford Explore Platinum - Car Dealers Near Me - Los Angeles, California

Thank you Angela for helping us get into a new truck. She was attentive to our needs and very knowledgeable. We will definitely be recommending her to our family and friends. read more

Galpin Ford - Our new truck - Car Dealers Near Me - Los Angeles, California

A few weeks ago we went to turn in our old Escape and lease a new one. We quickly picked the new car we wanted. Our salesman kept disappearing and it took more than four hours to finish all the paperwork. The salesman promised to help us in any way he could even if it meant he would have to come to where the car was parked. I sent him several emails with questions and he never responded. We learned that Ford no longer prints a manual for the car. The salesman said he could get one and mail it to us. It's been weeks with no manual sent. I asked when we would get it and, again, no response. We have been leasing cars from Galpin for many years and never had such a bad experience. It has now been more than a month since we got our new car. I continue to email our salesman (Dev) and he never responds. Although we are enjoying our new Ford Escape I cannot recommend Galpin, especially if our salesman is assigned to you. read more

Shopping for cars can be misery. Just go to Galpin Ford and you won't be miserable. We were shopping for 3 cars over a series of a week and all but Galpin Ford was getting on my last nerve. We tried our local Ford dealer in Culver City and at least there the salesman admitted he knew zero about the most expensive car on the lot, the Ford EV ( Ford F-150 Lightning). The valley Ford dealership was just rude, big mistake as we were about to spend 80K in a matter of hours. We went to Galpin Ford on Roscoe and it was a drive for us, but we are so happy we did. Santos was our salesman and he knew everything about the Ford F-150 Lightning EV, I mean everything and he had more than one. We test drove it and loved it. It is for my husband and that was the only time I got to drive it, but that is fine the passenger and back seats are ever so comfortable. This truck has everything you could ever want. Santos spent hours with us. I was also looking at the Ford SUV EV, but was talked into a Tesla. What junk. As soon as I can rid myself of that I will be back to Galpin Ford to get the SUV I wanted in the first place. We were never pressured or rushed. We were spending a lot of money and had to at least ponder. We were so happy with Santos. We bought the truck and the staff there was great. Getting out of the final sales usually takes hours, this did not. We don't like debt and saved and saved for this Ford F-150 Lightning and they did not mind one bit that they made nothing on finance (that is a money stream for them and they have great financing, but we wanted to be done) as we paid by check. Oh, and other Ford dealers want you to wait days for the check to clear before they hand over the car and sign a contract for an absurd amount of money. They just checked both our credit ratings, called my bank and away we went. I mean really, writing a bad check for that amount is a felony and when you have our credit rating it is pretty clear we are not going to break the law, not to mention they know where you live and they can find their truck. Besides you have to have your drivers license just to test drive it, of course. They even had the color we wanted and we spent forever deciding on one of two very similar colors. Santos understood. They even have an adorable diner to eat at and we have been there more than one. What more can you want. The service department is great. We have been just this week for a frame for our front plate. We have had it serviced for something minor and get this, they pick up your car and return it to you. No one does that. It is free. And they show up on time. Santos taught my husband and I everything about the computer and the way to best use this truck. He said, if you need more help come back and I will show you all again. Of course we got confused. It is information overload. my husband went back the next week and Santos spent 2 hours with him showing him everything. It is a great truck with the best features so it is worth the money. We are now going to be Galpin Ford owners for the rest of our lives. My Tesla sucks and my brand new BMW EV is just so so. There is nothing like this truck or any of the other Ford cars we drove. Just go there and save the headache. read more

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Picked up a New Mach E GT performance from Jose Trujillo Easy and smooth process throughout the entire deal. Definitely recommend going to see Jose Trujillo and team at Galpin for your next Ford. read more

Galpin Ford - 2025 Mach e GT Performance - Car Dealers Near Me - Los Angeles, California

Had a great experience with purchasing my ford Bronco. Jose T was amazing, he was super helpful and not pushy. He made sure i was good with all parts of the purchase process. He even followed up to make sure everything was ok with the car. read more

My buying experience was great. Robert Magaña is always awesome to work with, and I always recommend him because I know he'll take care of people. read more

Galpin Ford - 2025 Ford Exploder - Car Dealers Near Me - Los Angeles, California

Everything as always! I love the concierge pick up service. It makes it so convenient to get your vehicle serviced. Michelle Goertz handled everything for my vehicle and she did an outstanding g job! Keep up the great job Michelle! I highly recommend GALPIN Ford. read more

The sales department was so helpful especially Alex he went above and beyond to help me walk out with my dream car. He's been helpful since I've bought it with connecting me with the service department. The service department is terrible go somewhere but if you want to buy a car definitely ask for Alex read more

The old bait and switch, Got an offer to purchase my car through CarGuru for 1 price, showed up, it was way less. Drove 40 minutes just to find out they show higher price to get you to go in, When in reality they offer the same price as other places like CarMax. Should've known, seeing as it was $3,500 more than what other places were offering. read more

Every year Galpin Motors hosts a car show/block party as an appreciation to the community. The event is free and features a variety of cars: classics, exotics, modern supercars, and even cars from tv shows. It was my first time attending, even though this was the 10-year anniversary. I was surprised with how big the event was. There were about 1,000 vehicles on display across nine separate locations along Roscoe Blvd. There were activities for the kids, food trucks, a lowrider hop competition, and Horseless Carriage was open for business. I spent about 3 1/2 hours walking to each lot and checking out all the cool cars. My favorites are the classic Mustangs & Shelby Cobras. It was a fun way to spend the day. I'm looking forward to next year. *Designated parking lots with shuttle service but rideshare highly suggested. read more

Galpin Ford - Ford GT - Car Dealers Near Me - Los Angeles, California

This dealer is fraudulent. We had an agreement for $60,000 for F150. They promised me a good rate, check my credit history which is 777 points. And gave a rate 7%. Check credit twice. I refused it. Then I contacted to sales manager Lilliana. She said that she can make lower rate. I asked her to get a credit only from official Ford Motor credit lender. She ran my credit third time without my permission with small suspicion lender. And gave me the same 7% rate. My credit score went down 15 points for 3 checks instead of 5 if it runs just once. I asked to gave me approximate rate without running history, just like other dealers do. I knew my credit score and told them. They refused to do so. Just because they gave me good discount they cannot give me a good rate they said. Then why you guys promised me good rate? I also have financial from my Chase bank. They said only with their financing they sell me the truck. They are scammers and profiteers. I made a complaint to CFPB and Ford Motor Company. Awful experience. read more

Luciano is amazing at his customer service and really keeping you updated along the way of the process. I called looking for a raptor and ended up finding one through him as he was very clear about the options that worked out for me and got me into a gen 1 raptor there. I'm happy that Luciano is trustworthy and very responsive to his clients. You definitely feel it with him on his level of care and attention to detail! Highly recommend him to anyone looking for a car read more

I just bought a truck from Galpin and I had a great experience. I worked with Steve Demak on the sale. He helped me find the exact truck that I wanted at a great deal. He really went over and beyond and even followed up with me after to help me coordinate getting a spray bed liner installed. I highly recommend asking for Steve if you're looking for a new car or truck. read more

Galpin Ford - Car Dealers Near Me - Los Angeles, California

Best car buying experience anybody could ask for and my purchase was extremely complicated! Daniel was patient, very knowledgeable and willing to help me find the vehicle that I wanted, which is very hard to find given the specific features I was looking for. Daniel is by far the best salesman I've ever met and I'm an actual customer! Daniel also went above and beyond. I asked for a certain interest rate. He ended up getting a lower one for me without even having me ask and beyond that the man is very honest! Never expected this type of service and I am beaming with gratitude! Franklin Scotti Bought 2025 Ford Explorer in June 2025 read more

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I came with my dad to get some maintenance done and help received very promising , we were told that the recall was going to be free and our other two issues with the vehicle were going to be very affordable . When it came time to pick up the vehicle I did my dad the favor by going to the dealership and picking the truck up , I had also briefly spoke to the servicemen whom handled our affair and he told me he was going to give me a voucher for the restraunt to eat whike I waited for all the finalization .. When I got to the dealership he completely forgot to give me the voucher which I landed up spending $35 for my tuna sandwich and fries with a sprite, then when it came to the service bill I had to spend $ 3,287.00 for so called repairs that they found while service it , and the very last great surprise I realized was the air conditioner was no longer working or even the heater so after realizing I had no chilled air I rolled down the windows and as soon as I rolled down the passenger side window it completely fell into the door pocket and would not close, I found out that the motor to lower and raise the window was also now broken .. So the conclusion of my story is I was lied to and my dad was completely taken advantage of and it turns out that the recall we took the truck in for was so that we could pass the smog check was not performed so the truck was still unable to pass smog and the DMV placed a hold on the renewing the registration because of smog failure .. also landed up paying over three thousand dollars for repairs that weren't originally apart of the repair / maintenance , and now landing up with two additional issues with the AC & Window.. I suggest either being very cautious with this location or just simply avoiding it entirely ... the sad part about all this is we had a great relationship with Galpin , purchased 8 vehicles from them just to get treated very poorly when we needed them .. read more

I had a great experience with Alex U. the sales guy. I called to ask for a specific truck I saw online. He took care of me and we did the whole transaction over the phone. He kept me updated and called to confirm. Was very great with his customer service. I live in Orange County and he personally delivered my car and explained everything and helped me on how to use my ford pass app. Couldn't of had a better car buying experience. It was easy. I highly recommend Alex. read more

After visiting the three Ford locations in the SFV, I returned to Galpin in search of the right Bronco. This second time around, I met Alonso Romano. He drove me to their inventory lot, where I had been before, but this time around, with him, we spent all the time I needed checking out all the Bronco models. Alonso was informative and patient, answering all my questions and offering suggestions tailored to my needs. However, I didn't decide on a Bronco or model in the lot. Before I could leave empty-handed, he said there was an Outer Banks at Ford Services I may want to check out. Long story short, I left with OJ (yeah, I named it OJ) and it was all thanks to Alonso. Once again, I went to multiple locations (this one twice), and no one could meet my needs. Either the color scheme was off, the interior wasn't leather, or I was going over my budget. If you're considering visiting Galpin, stop by and see Alonso. He'll help find exactly what you're looking for. read more

My truck had to be towed off 405 and decided to go to Galpin. It turned out I needed a new alternator. They called me with an estimate and 2 days until ready . I then asked if they could do some additional work to replace the oil pan. I was told they wouldn't have time . Obviously not interested in servicing a customer, and referred me to another shop, who did not get back to me. When I go to pick up car they added $77.00 dollars to my bill for using a credit card, a 3% addition to total. First of all, why wouldn't they have time for car repairs, the car was going to be there for days and why the fee? read more

Today I just had the best deal of my life at Galpin Ford Finally got my dream car at this amazing ford dealer location my salesperson was honest and very polite and incredibly knowledgable I totally recommend Brody Willison if you guys are trying to buy your new car. Happy Holidays read more

I want to recommend Galpin Ford if you're kicking tires and looking for a car. Although I didn't find what I was looking for Marvin and Tim went above and beyond what would have been great customer service and support. We went to several Galpin Dealerships hunting for my car but sadly were unsuccessful. BUT, If you're looking for a car just ask for Marvin and check in with Tim at Galpin on Roscoe. They're the professional best!! read more

Honestly, our experience here on Memorial Day was a clown show. We have leased lots of cars and know the drill, so when the Manager came in to work with us he wasn't rude he was just plain ignorant. He didn't even make an effort to negotiate. The sales guy apologized and said they were all tired. Okay, sure but you lost a deal. Of course they chased after us, but by then we had wasted enough time with these two. We are all tired guys. Do better. read more

Came in on February 14, 2026 and asked for pricing on the 2025 ford bronco. I was assisted by Christopher Hernandez, he gave me prices for vehicles that were out of my budget and kept asking if I wanted to trade in. I asked specifically for someone helpful. This guy was not it. Also brought my 18 year old daughter with me and he made her feel uncomfortable, she said he was looking her up and down and kept trying to talk with her. This guy is like 30 mind you. He said he would be back with paperwork to get me started and took 45 minutes to get back. I told him I didn't have all day and he insisted and having me leave with a vehicle today. Overall I felt very pressured and he made my daughter extremely uncomfortable. Would not recommend this place to anyone, never coming back here again and will be sure to advise people to steer clear of creepy old dude. read more

Alonso the sales man was exceptional from start to finish. He was very detailed in his descriptions of the car. I originally wanted a ford explorer active, but after Alonso showed me the ford explorer st line, I went with that one. I love the car and all its features. Very happy with my purchase and will be back for my next car with Galpin. read more

Isaac T. was a great sales rep! He helped my husband get a phenomenal deal on the Ford Bronco. Isaac was extremely attentive and helpful. He explained all steps throughout the way of the process here at Ford, since Ford was new to us. I highly suggest contacting Isaac T. at Ford Galpin! We highly appreciate all his help and generosity! read more

Thank you vartan sagradyan for the great customer service and professionalism. I just love my 2025 Bronco. Thank you again for all the hard work. read more

I bought a civic from Jose T recently who handled the entire process from A-Z and made it a seamless experience. If you're looking for any new vehicle. Chances are Galpin has it, look for Jose T. read more

Jose was fantastic to work with from start to finish. He made the entire process smooth, straightforward, and completely stress-free. He answered all of my questions, never pressured me, and made sure I felt confident in my decision. I absolutely love my 2025 Ford Explorer, and Jose played a big part in making this such a great experience. Highly recommend asking for him if you're in the market for a vehicle! read more

Gevorg Papoyan was a tremendous help in getting our Bronco. He was very knowledgeable and made the entire process smooth and enjoyable. Highly recommend working with him!!! read more

I've leased a Toyota and Jeep, but nothing comes close to my leasing experience with Galpin Ford. Carl is by far one of the best sales reps I've worked with. He was transparent from the start, able to answer any questions that came his way, knowledgeable about the vehicles and most importantly extremely KIND! Not many dealerships/dealers can navigate such a competitive job while showing care and grace. Bravo Carl! And a big THANK YOU! read more

I leased my Ford Lightning from Galpin Ford in March 2025 and couldn't be more satisfied. The team made the entire process seamless, and my sales advisor Herman Serrano, went above and beyond to make sure I understood all the features and options. It felt like they genuinely cared about making sure I drove away happy and I definitely did. Excellent customer service all around! read more