Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!

Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

LAUREN HAND is amazing!!! I was there for my eyebrows and they came out phenomenal!! definitely…read moreshould go see her for all your eyebrows and your eyeliner.

My wife was told that the full amount of her amount due was paid in June of 2026. Despite this…read morethey continue to bill me on a monthly basis. It turns out they opened TWO accounts and there was a $70 amount due - now paid. So, of course, I just got billed for over $600. GREED, SLOPPINESS or ARROGANCE - not sure which one is driving this. I wouldn't ever go near the place after this.

Ooh! I came here back in May to get an upper back massage and stretch. I felt like going to sleep…read morewhen he was done (sorry, I don't remember his name but I think he may be the only male there). I was given water before my appointment and asked if I need more water upon leaving. The atmosphere and energy was calming and relaxing. I'd definitely recommend for those experiencing lower and upper back pain. The prices are accommodating and decent.

Wonderful experience with my facial and a very calming environment. Will definitely be back!read more

I have a facial every month. Decided to look for a salon offering organic facials…read more Novo Organic Skin is outstanding -highly recommend Felicia is so caring and the massage that goes with the facial is wonderful. Very private setting I booked my next facial as soon as I had finished with my first visit Joan

The best place I've ever been to for a facial, hands down! Felicia has a great personality and a…read morecalming energy that will instantly make you feel relaxed. I wish walking into my house felt as peaceful as walking into her business! She is also very knowledgeable and will answer all of your skin care questions and concerns. Her facials are tailored exactly to your skins needs so they won't be the same every time you visit her. Highly recommend checking her out, you will be so glad you did!

The interior space (inside the scientology church) is indeed very nice and relaxing, however the…read moremedical services are not. The condition I went for was not only not addressed, but I got a serious burn on my face by this doctor. Never again! Oh, and she has such an attitude - probably to make up for the lack of skills.

Dr. DeJuliis is the only person I trust to keep my skin looking refreshed and youthful. When I tell…read morepeople my age, people usually don't believe me. She and her whole staff are lovely and take the time to give me great service and answer all my questions. Highly recommend.

Lana gives an awesome facial!! Very thorough, great products and very relaxing…read more My face feels great - highly recommend!!!

Are used a Groupon LivingSocial for an introductory 60 minute custom facial and I believe her name…read morewith one that gave it to me at first I was a little annoyed she was 10 minutes late with her other quiet but she got me in pretty fast and got me going I really like that she did for me she had a lot of cool tools that I had never even heard of and she used natural organic products normally the facials or $80 and my face was so smooth and beautiful when I left I'm thinking that I will go back

Absolutely amazing facial!! This place is outstanding. I had a facial and light peel with Maggie,…read moreand my skin glows. I am 52, skin was congested and dull. I had pretty much given up on facials in this area. At many spas, yes, it is nice to lay there and have a mask put on but they did nothing. THIS facial? Rediculously good. Maggie was no joke on extractions - but very attuned to what I needed. The peel was a perfect choice. I have fair skin and can be a mess with strong acids. This peel created an awesome glow, but no downtime and flaking. Wonderful. The place is immaculately clean and calm. The owner was welcoming and super pro. These ladies know skin!! I am super excited to get back on a routine of facials here every couple of months. Yay real results!

I've been going to Jadwig regularly for over a year. I've had numerous services including 2 lash…read morelifts, but this time something went VERY wrong. My lashes were singed, curled up to my lash line and going every direction. The results of this last 6-8 WEEKS and there is NOTHING you can do to correct it. It has now been over 6 weeks and they are finally starting to relax a little, but not to the point where I can wear mascara again. To make matters worse was how the owner, Joanna, handled the situation. I left her a detailed message and she didn't even return my call, I had to call her again. The first time I went back she didn't even approach me to look at them. No accountability whatsoever. She did everything she could to avoid the issue. Her response to me was "I'm really sorry". "We followed protocol" and "this has never happened" Well, sorry doesn't cut it! Jadwig does not deserve my business.

They sent me a text the night before my appointment to cancel. I had two services booked. They…read morewaited until closing time to cancel the appointment instead of having the respect to call me. This is the SECOND time they messed up my appointment. The first time they "lost" my appointment and had to send me to Short Hills because of their mistakes. Still waiting on a phone call to reschedule. They took my credit card information for the appointment. I guess they just don't care??

Jessica was amazing for botox. It was my first time here, definitely would come again.read more

Word for today : M I…read moreC R O D E R M A B R A S I O N ...and Sandy has one of the best machines around. I went in today for my 2nd treatment. For $175 you get 1.5 hours of skin pampering, cleaning and the microdermabrasion. During downtime ( special cream had to stay on my face) I relaxed with some fabulous reflexology (additional fee) I left there with unbelievable glowing RADIANT skin. As a matter of fact, I ran into a friend on the way out and she commented on my glow. Sandy can use the micro machine on face, neck, chest and hands.

I have been going to Sandy for several years. She is fantastic! My facials are always amazing as…read moreis her company and sense of humor. I look forward to seeing Sandy for her gift of reflexology, skin care and being in her presence which brings me joy. I highly recommend having this incredible experience as well as her talented expertise. You will not be disappointed! Nancy

Words cannot express how content I am with the results of my silhouette thread lift! I have been…read morearound the world and back again, trying different procedures/methods, seeking a trained professional to help me achieve my desired look. After losing over 50 pounds I noticed that my skin began to sag/droop and exercise alone wasn't cutting it and voila - I was fortunate enough to meet Nurse Christy who is highly skilled and talented at what she does! She has worked miracles on me and I have never been happier! For those who are simply looking to enhance their features with a subtle lift, minimal downtime and a cost effective solution, look no more and walk over to Nurse Christy's door (two convenient office locations either in NY or NJ)! She is the answer! Thank you so much Nurse Christy!!!!! I am elated thanks to you!!!!!!

Nurse Christy and nurse Emma are very passionate about the skin care services they provide. Christy…read morehas an incredible skill of an artist - combined with the knowledge and competence, she is capable of creating a well balanced and youthful look and can determine which areas need what after her thorough assessment. Her knowledge, attention to every detail and skills are well worth the price. It is not your primary care provider injecting you with Botox and fillers after taking a 2 hour class ( it is not a secret that this field is flooded with the providers who are barely competent, never mind knowledgeable). She is truly an expert in this field.