I wish I could understand what's going on with Scott but since he won't respond to my messages,…read moreI'll have to share my most recent experience with him. I found him late in 2024. You can read my review on that encounter in my last review for him. I closed out that review by stating that I was so impressed, that I left a 24-105mm f/4.0L for him to look at. At this point, I don't even remember what was wrong with it. He worked on the lens and got it back into working condition and called me. It's 71 miles from my house to his shop. I made the drive down and in the course of conversation, Scott said that he would be more than happy to sell it for me and could get up to $400 for the lens. That particular lens was the first lens that I bought for my Canon 5D. It was my only lens for at least five years. Needless to say, I did everything with it. When I returned to my local fire department as a volunteer photographer, I added a few more lenses to my arsenal included the Mark II version of the same lens. Since I didn't need the one Scott had just repaired, I asked him to sell it for me. I didn't hear from Scott for quite a while, but the lens wasn't my priority. I do a lot of volunteer work, and I had enough equipment to keep working. I called him in April of 2025 to check status, and it hadn't sold yet. We spoke briefly about lowering the price. I told him I would take $300. I didn't hear from Scott again until August when he said he had a buyer for $275. I told him that $300 was the price that we had agreed on and he said that he would "make up the difference". I didn't fall off from the turnip truck just yesterday. I know that the difference of whatever he sold it for and what I got would be his profit. But I also know that when you are selling something on consignment, you have no right to arbitrarily lower the price without the owner's permission. His "making up the difference" meant that he made less profit. He asked when I would be driving down to pick up the check. I asked Scott to simply mail it to me. Every time, I've visited him at his place of business, I've had to call to let him know when I was close and sometimes, he wouldn't be there. I know as a single person business operation, clients need your time, meetings run long, photoshoots take longer than expected. I figured getting a check by mail would be easier for both of us. In October of 2025, I called for and left a message for an update. January 30th of this year, I called and Scott told me that I should have received the check by now and that he would have to check with his bookkeeper to find out what happened to the check. Yesterday, 3/23, left a message letting him know how disappointed I was with his lack of communication. And so here I am, dropping my five-star rating for him to one-star. Next will be the Better Business Bureau. I may never see my $300 again but I don't want to see other hard-working photographers get taken for a ride.

I rarely leave negative reviews, but my experience with Nielsen Photographic was extremely…read moredisappointing. On November 15th, 2024, I brought in a Leica CL film camera that I purchased from eBay that had a broken light meter, but wanted to check if that was all it had. Scott initially seemed helpful, claiming he was certified in Leica/Minolta repairs and found that the speeds were off. He estimated a 3-5 week turnaround for the fix. That timeline quickly fell apart. By late December, I still hadn't heard anything and had to follow up multiple times--calls and texts were ignored. I only got a response after calling from an unknown number. Scott cited a family emergency and poor communication habits, then accused me of being "impatient," even though I was just asking for updates well past the promised timeline. Told me I could pick it up. I asked him to keep it as I was not impatient and just wanted the camera to be repaired. I gave him another month as he requested, but by May and June, I still had no update. My partner finally got him on the phone, and Scott admitted he couldn't get the part or repair it because he didn't have the manual. This was frustrating since I had kept the purchased camera based on his assurance that he could fix it instead of returning it to the eBay seller. Which was no longer an option. He offered to find shops who could help, but never followed through. I picked up my camera on August 1--unrepaired--and he never once provided any leads or updates. When I mentioned writing a review about my experience and how I was appalled by his lack of empathy or accountability, he finally said "sorry," but only about the "situation." Unless you already have a relationship with Scott, I wouldn't recommend using his services. The lack of communication, accountability, and professionalism was unacceptable.