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    Galactic Tiles

    4.4 (41 reviews)
    ModerateKitchen & Bath
    Closed 8:00 am - 5:30 pm

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    This is how they wanted to leave our counter -- floating a half-inch up on a tiny shim, not secured to anything.
    A K.

    Very disappointing experience. Countertop was not installed level and Galactic's idea of "fixing it" was to jimmy some shims underneath and leave us with a half-inch of gaping space between the counter and the cabinet. This was a countertop replacement in our existing kitchen, not a new build or a renovation. The existing cabinet was not level, but instead of bringing this to our attention during templating, Galactic plopped the new countertop on it and considered their job done. But we quickly discovered it was so tilted that water pooled in the bottom of the sink. They came back to fix it but said since they don't do cabinets, the best they could do was suspend the new countertop on four narrow shims to level it off. The pictures show how they wanted to leave it, with a huge half-inch gap of open space underneath. When we complained that they could not leave the counter essentially floating on some shims, they reiterated that cabinets aren't their job. Which is fine. But securely installing a useable, level countertop IS their job, and they hadn't done that. If leveling isn't something they're willing to do, they shouldn't take jobs for countertop replacements. Or, bring the uneven cabinet to the customer's attention BEFORE you install the counter, so the customer can hire someone to level the cabinet. But don't install an uneven counter and say you've done a good job. We had to push and insist to get the repairers to fill in the gaping space with extra shims and silicone, so that the counter wouldn't be left afloat. It still looks like garbage, and my husband and I will have to buy a piece of cabinet filler to cover it up. But at least it's now sturdy and level. In addition to all this, our other counter was installed with a nick and the sink counter was made 1/4" too wide, creating a weird overlap with our existing backsplash. They also cut the undermount sink with a negative reveal, even though we wanted zero reveal. The negative reveal makes the sink grid hard to insert and remove. Galactic also has a very confusing system for stocking stone which clearly makes perfect sense to them, but which we found very hard to understand as a customer. These were all parts of the experience we were willing to overlook and live with, especially considering they had been accommodating to our need for a fast turnaround and were reasonably priced. But after the poor installation and the even worse experience getting it corrected, I would definitely never recommend Galactic and never return.

    So happy with our cabinets, thanks Tommy!
    Chuck C.

    What a great team to work with. Galactic tiles is more than just, well tiles. They are a full service company that can assist with everything from cabinet design, to vanities, to hardware. They designed our kitchen cabinets and countertops for us, and we couldn't be happier. Instead of going to a big box store, and hoping that what they had would fit, they took the measurements of our space, and designed everything so it would fit exactly as it should. This is what anyone who is doing a renovation should want, and a huge reason why you should shop local instead of going to one of those big box stores. We got something that cost what we would have spent at home depot, but made of better quality materials that was tailored to our specific job. We also did our bathroom tiles, both floor and shower with them, and we are so so happy with how everything came out. During all of these installs, we needed all the hardware you could think of, from kitchen pulls to bathroom towel bars and hooks. GT for the win here as well. They were able to give us ideas of what would fit with the theme of our house and then order it for us at a reasonable price and quickly. Huge shout out to Tommy and Yan for all of their help, when its time for our next project we know exactly who to reach out to. If you need anything for a renovation or upgrade, make sure to shop local and stop by GT

    Kitchen : floor and wall tiles

    I had the pleasure to work with Rosario at Galactic Tiles. She was able to assist me and design what was best for my kitchen and bathroom styles. Extremely helpful and patience with the indecisiveness between my husband and I. And when Rosario was busy, the other team members was able to lend a helping hand. I'm so happy to have been able to work with Galactic Tiles and will be definitely coming back for other renovations in the near future.

    We visited several tile places in the NY area for a bathroom renovation project and Galactic stood out for their Excellent showroom and very helpful staff who is extremely courteous and customer oriented. Most notably, after one of their contractors did not perform a job to spec, they immediately sought to remedy the situation by hiring another contractor who did an excellent job. Overall, we were very pleased with their products and level of customer service.

    Tiles just installed in my newly renovated bathroom
    C W.

    Great store for tiles and bathroom needs . I was able to get most of my tiles for my bathroom from this place . Dennis and everyone else working there have been super helpful with my tiles need throughout my renovation. Their show room is beautiful and organized . Price are pretty competitive and if you are there at the right time , you maybe able to find some really good deals on their discontinued products .

    Antique marble in pantheon on the floor, Delice Brillo in blanco on the wall, with satin nickel trim
    Alex A.

    I am so happy I found them! I worked with Galactic Tiles on my recent bathroom renovation. I came into the showroom with an idea of the tiles I wanted, and they helped me choose from their large selection. While doing the construction, we realized we needed more tiles and tile trim and they were so helpful. On 3 separate occasions, I was able to head to their warehouse conveniently located right next to the showroom and pick up materials same day. The contractors kept remarking on how great the quality of the tiles were and they truly look pristine. They were a pleasure to work with and I would highly recommend their services for anyone in the Brooklyn area looking to buy tiles from honest, helpful people.

    Bathroom renovation with tiles from Galactic tiles.

    I am so happy with the tiles I bought from this place. The sales person Yan LI was very helpful, the tiles are high quality and the price is reasonable. I highly recommend this place.

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    Great selection of tiles and bathroom vanities. Worth checking out if you're doing a major bathroom renovation.

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    Page 1 of 2

    Ask the Community - Galactic Tiles

    Review Highlights - Galactic Tiles

    Dennis and everyone else working there have been super helpful with my tiles need throughout my renovation.

    Mentioned in 7 reviews

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    Brooklyn Slate Co - Brooklyn Slate at Greenpoint Coffeehouse

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    Brooklyn Slate Co. sources, sells, and delivers beautiful pieces of slate that are perfect for…read moreserving cheese, sushi, tacos, and other morsels. Their pieces also make for great gifts: they're affordable, have loads of personality, and come in lovely packaging. Also of note is their remarkable customer service. I was given a piece as a gift that I wanted to exchange (I preferred a different cut and color). I emailed them, heard back within 20 minutes, and had a UPS return label 2 minutes after that, all at 10:15pm. Awesome!

    Would love to like this place. Super hipster and seems like a great fit for Brooklyn I suppose…read more Problem is ordering from them. I ordered some cheese and other cheese related stuff... picked the cheapest, 5 day shipping option they offered... paid. Cool, all done, right? Nope. No shipping notifications, but a few days later I get this email that says I need to pay them more. "Your order contains perishables that will likely spoil in that time. We highly recommend using 2nd Day Air. The cost to upgrade is $22.56." Yeah, that's F-ed up y'all... I'm fairly sure that it's also against US FDA laws to ship cheese unrefrigerated for 5 days... (If you want to check use that google thing :) So... How about if your going to sell cheese (a regulated dairy product) and offer certain shipping options, you make sure your product won't "SPOIL IN THAT TIME"... You know... BEFORE selling it to customers. Would be a lot easier than trying to nickel and dime them 3 days after the order. Brooklyn Fail Co

    K.F. Kitchen Cabinets - Kitchen and hallway cabinets

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    (58 reviews)

    $$

    Gowanus

    This is overdue, Every time I use the kitchen Jason helped me (and my awesome contractor) renovate,…read moreI think I have to do a review for Jason and his guys.. The new cabinets & granite countertop are beautiful and I am just so relieved and happy I initiated this project, that Jason was a part of it and it's done exactly how I imagined. He really worked with us and was so nice and responsive and super kind when I asked questions about ideas that wouldn't work well. He gave my fairly small project as much attention I imagine as the much larger ones they do and I really hope he's available when I have a much larger project I'm thinking about. Thanks Jason, you were terrific

    Exceptional Craftsmanship and Service! I recently had the…read morepleasure of working with KF Kitchen Cabinets as part of a full renovation and I couldn't be more thrilled with the results. From start to finish, the experience has been a joy. So typical of NYC apartments in older buildings, the kitchen was awkward in shape and the walls frequently not square and sometimes not plumb, and the solution in our case necessitated custom cabinetry. The quality of the cabinets is outstanding, the plywood components being able to be disassembled when they would not fit through openings, and reassembled in-situ. Each piece was meticulously crafted, the materials used are top-notch, and the finish is flawless, adding an elegant touch to our kitchen, bathroom and bedroom-built-ins. When the original, functional hardware selected by myself for some of our most unique challenges did not perform as expected, the team at KF Kitchen Cabinets worked with me to find alternative solutions and we solved the issues together. The team at KF Kitchen Cabinets was incredibly professional and friendly throughout the entire process. They took the time to understand our vision and offered valuable suggestions to enhance the design. Communication was seamless, and if I were to choose one word to describe the experience it would be "collaborative". The new cabinets have completely transformed our kitchen, bathroom and bedroom making them more functional and aesthetically pleasing spaces. On the day we were to move back in, we discovered that our belongings in our storage facility had succumbed to water damage from a roof-leak. All of our most prized solid walnut furniture, built by the Amish to my own designs some 12 years prior all sustained water and mold-damage. Due to trust and my deep satisfaction working with Jason and the team at KF Kitchen Cabinets, I asked them to provide a quote to refurbish all of it and submit to our insurance company, and eventually this was accepted and KF Kitchen Cabinets restored, delivered and installed all of it for us. It looks better today due to a few modifications than when it was first made. The more I worked with them the more I wanted to work with them; to that end they build two additional cabinetry items to make our office/computer area neater/tidier to my specific designs/sketches. If you're looking for outstanding cabinetmaking services, whether kitchen, bathroom or 'other', I highly recommend KF Kitchen Cabinets. Their exceptional craftsmanship and collaborative customer service set them apart, and they truly exceeded my expectations. Thank you, KF Kitchen Cabinets for turning our renovated spaces from the old and clunky, into a sleek, contemporary and efficient reality! We love it and I have received numerous compliments from my design and architecture friends and associates as well as our neighbors and we could not be happier. I would not hesitate in wholeheartedly recommending them.

    Galactic Tiles - kitchenandbath - Updated May 2026

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