Great store with great service and a beautiful grill area. Providing almost any possible hardware…read moreneed

Over the past years, I've shopped at this store because it's convenience. Your welcomed when…read moreentering the store and asked if they can help. Most of the time I know what I'm needing, just not where it's located. All workers were very helpful, cutting down the time wandering around searching for a simple item. They've had everything I've needed over the years for house repairs. I've never had a bad experience with this store over the years. The store was recently expanded slightly in size and reorganized their isles to fit more merchandise.

Went here the other day for a plumbing issue. An employee named Josh helped me out greatly. I was…read moreout of there in 10 minutes. Will definitely be back.

I go to a small, local hardware service for service. If I want cheap, the big box stores are the…read moreplace to go. Beecher Hardware is a Do It Best franchise and they are awful! The staff consists of two women who couldn't help with a toilet seat or a sink stopper. Pretty basic items. I didn't get the toilet seat because the clerk was so dim. I did get the sink stopper and it was wrong. I tried to return it to the Sauk Village store, which is the same franchise and the same ownership, and they too were rude. Back to Beecher for the LAST time. There is an Ace in Crete on Exchange and they will get my small, local hardware business.

Went to Ace in Manteno for an issue with the shower handle…read more Marty,Wayne,and Brody went above and beyond to solve the issue for me.If you want HONEST SERVICE, SUPPORT THIS LOCAL MANTENO ACE THEY ARE VERY HELPFULL. Thank you to all.

I prefer to shop at this location over the facility in Bourbonnais. This location has friendly and…read morehelpful staff. They also have a large variety of merchandise and some really nice gift items. In the summer, the garden center is stocked with many varieties of plants.

Great store, great service, very fair pricing. I've been shopping here since they opened, the…read moreemployees are always friendly and helpful and if they don't have what you need, which usually they do, they can either get it for you or direct to someplace that might have it. Very happy to have a neighborhood store that saves me from going to the big box stores,,, SHOP LO

No employees wearing masks today, so we turned around and left. We'll get stuff elsewhere.read more

They are so knowledgeable about their inventory & where it's located. Nice crew working there!read more

My go to place for just about everything. I'm active duty military and live that it's the only…read morehardware store within 20 minutes that provides a military discount. Staff is usually helpful and friendly!

Great place to get whatever you need. I have lived here in Cedar Lake for 25 years now and between…read moreLake Shore True Value and Cedar Lake True Value they are always there to help. Even when I don't know EXACTLY what I need or where to find it they are great at figuring out what I'm trying to describe to them. The paint is good quality and I always go there when its time to repaint anything. Never go anywhere else unless they don't have it. Shopping Local is the best!!!!

Got money to BURN?! Then, this place is for YOU! I needed an…read moreinline switch for a lamp I made. A simple, inline switch. I asked the guy standing by the register for one and he walked me over to them. The heavy duty one? he asked. No, I said, the light-duty version. He took it from the hanger and held it out toward me. Then I saw the price hanging right there in front of us both. SIX DOLLARS AND, LIKE, NINTY-SEVEN CENTS! For ONE?! (Disregard the website price, totally. In-store it's $6.97!) Wait, WHAT?! I told him there was NO WAY I would pay that much! and I left. I drove directly to a Home Depot. I bought TWO of them for $2.97 EACH! Even after taxes, I paid less for two than they wanted for just one and that's BEFORE taxes! On the drive back home, I promised myself I would NOT be installing one of those new switches until I first posted this review. Promise made, promise kept! Time to install my $2.97 switch now!

Came here to stand in line for baby chicks. Staff was helpful to keep us updated as the baby chicks…read morenever made it to the post office. I only need to replace a few chicks that have died over the years but standing in line for hours, I refuse to do again. There is lots of parking and they also offer store pickup from online orders. The store is well lit and well stocked. There are sales and they have a large selection of everything you didn't think you needed. Patrons were mostly rude and maybe it's just me but Bourbonnais is obviously not my kind of town.

they do not honor store branded products warranties "I am a Rewards member who bought a $8- 16-pack…read moreof Blain's store-branded AA batteries in August 10 2025. They have suffered from terrible performance and completely died out. I still have 11 of the 16 batteries left because they are entirely useless. On 10/11/2026 The store manager-Amber and Connie - Harrassed me ( Even went as far as leaving a customer she was middle of helping to snatch to batteries back to show me and tell me to be honest with the Customer service rep (Lisa- Hung up on me in the mist of the harrassment) i was on the my phone reporting the incident to and putting in claim ) Very immature employees and management in bourbonnais, il , of course they refused to help me. This is store brand and I have the majority of the pack left, I want my money back. I am not investing in this brand anymore, corporate refused to help and didnt look at concern when they received it. No refund." RESPONSE FROM CORPORATE SINCE i requested for no worthless apology calls 10/13/26 .....On Tuesday, October 13, 2026 at 10:37:01 AM CDT, DIS_Agent51 dis_agent51@blainsupply.com wrote: Good Morning Wakeelah, Thank you for contacting Blain's Farm & Fleet regarding your in store purchase. I am very sorry to hear about your recent experience within our Bourbonnais store. As your item was purchased directly from our Bourbonnais store, your item/items would need to be returned to that location to be considered for a replacement or refund. The return acceptance is at the store's discretion. I would encourage you to contact the store directly and speak with the store manager to see if they are able to assist you further with the battery concerns. While I do apologize for your experience, I again encourage you to speak directly with the store manager, Robert, regarding your concerns with the employees at that location so he may review these concerns with staff at that location. The phone number for our Bourbonnais store is 815-933-3244. Again, I truly apologize for your experience. Sincerely, Customer Service

They're the best. So helpful with any hardware project. Parking is easy, and their hours are great.read more

Richard S, Your…read moreresponse confirms the central fact of my review: I purchased $1 worth of merchandise (2 rubber washers) with a debit card, and your employee added $2 in "labor" solely to bring the transaction up to your $3 minimum, even though no additional labor or service was performed. Instead of addressing that, you are attempting to make my reaction the issue. I walked into your store to make a purchase. I did not walk in yelling at anyone. I became angry only after I questioned the charge, called the store and was hung up on, and then returned and was treated dismissively. You are focusing entirely on my eventual reaction while conveniently omitting what caused it. Saying that I "could have walked out" also misses the point. You charged my debit card $2 for "labor" that was never performed. Your own response acknowledges why the $2 was added. I am not asking you to agree with my interpretation of the applicable debit-card rules. I am perfectly willing to let the appropriate consumer-protection authorities and payment-card network determine whether this practice complies with their requirements. And taking a shot at me for misspelling the store's name rather than addressing the substance of the complaint only reinforces the attitude I described in my original review. This was never about $2. It was about how the $2 was charged and how a customer was treated after questioning it. I stand by my review.