Great store, great service, very fair pricing. I've been shopping here since they opened, the…read moreemployees are always friendly and helpful and if they don't have what you need, which usually they do, they can either get it for you or direct to someplace that might have it. Very happy to have a neighborhood store that saves me from going to the big box stores,,, SHOP LO

No employees wearing masks today, so we turned around and left. We'll get stuff elsewhere.read more

I was short on 2 screw for a project, I called first to make sure that they had them. The cashier…read morewas very helpful in helping me get what I needed. Going in made me realize that they have more to offer than normal.

I like the small town hardware store feel. Parking is available right out front…read more This store is great for small projects or to finalize your big one. (Keep in mind this is a small business, not a big box) I've come here for various small screws, light bulbs, and to get keys made. They always greet you and help you out.

A+ operation. Dee Aaron and the whole crew do a great job at anything you need. I would…read moredefinitely recommend to friends, family and neighbors. Thank you!

Super convenient down town location. Very friendly and helpful staff…read more Great resource right in our neighborhood.

They're the best. So helpful with any hardware project. Parking is easy, and their hours are great.read more

Richard S, Your…read moreresponse confirms the central fact of my review: I purchased $1 worth of merchandise (2 rubber washers) with a debit card, and your employee added $2 in "labor" solely to bring the transaction up to your $3 minimum, even though no additional labor or service was performed. Instead of addressing that, you are attempting to make my reaction the issue. I walked into your store to make a purchase. I did not walk in yelling at anyone. I became angry only after I questioned the charge, called the store and was hung up on, and then returned and was treated dismissively. You are focusing entirely on my eventual reaction while conveniently omitting what caused it. Saying that I "could have walked out" also misses the point. You charged my debit card $2 for "labor" that was never performed. Your own response acknowledges why the $2 was added. I am not asking you to agree with my interpretation of the applicable debit-card rules. I am perfectly willing to let the appropriate consumer-protection authorities and payment-card network determine whether this practice complies with their requirements. And taking a shot at me for misspelling the store's name rather than addressing the substance of the complaint only reinforces the attitude I described in my original review. This was never about $2. It was about how the $2 was charged and how a customer was treated after questioning it. I stand by my review.

The staff here are awesome. They go above and beyond to provide good old fashioned service. This…read moreis truly a neighborhood store that is very well stocked. So happy I can buy local.

Gas can identical to the Ace hardware can and true value is $3 higher I guess true value not…read morereally true value!

Someone took out my parents mailbox so I came here with my dad to get some cement while I was in…read moretown to help him fix it. It's super nice inside and everyone working was really helpful with helping us find all the supplies we needed. Gotta say, I was pretty impressed.

If you're old school and support your local merchant like me, then you won't be disappointed in…read moreshopping at True Value in Hebron. Randy, the local owner, also owns True Value of Kouts. The Hebron store has a huge selection of everything! Even if they don't have what you need, they can get it in short order. The staff is very friendly and knowledgable. The store is extremely clean and well organized. Hebron is very fortunate to have this business in town. Their prices are competitive, but even is something costs a little more, it still beats driving to Merrillville or Valpo and burn the time and frustration of going to the big guys! I'm a loyal, local True Value shopper!

Fast, thorough, polite, friendly, and professional. That's how I would describe their service. I…read moreneeded a stainless steel deadbolt, 6/32 2" long machine screws, and clear silicone on a Sunday. I was in and out in 5 minutes with everything I needed to complete my projects. If you need building supplies or hardware, I highly recommend.

Recently moved to the area and have needed something from here a few times a month. They have been…read moreso helpful with all my fun projects. The staff here know exactly where everything is, so don't hesitate to ask! They've always given me great tips whenever I run something by them. It is a dog friendly establishment too, so don't hesitate to stop in for something when out on a walk with your pup!

Dishonest and unhelpful. While there are a couple staff who are good people, most of the staff is…read morerude and unhelpful. Yelling at elderly customers who are asking questions. Today, they tried to overcharge me and tell me I was making up discounts in spite is their own signs claiming discounts were on "mix and match" insect spray. I want to support local small businesses but these guys are a scam.