I first met with the project manager December 9, 2025. We had purchased a home and wanted a…read moresunroom addition and interior work done. my goal was to have the work done by June/July. When we realized we would not move in for a couple of months I asked the project manager to see if he could separate the quotes and do interior renovations before moving in. This was a "NO" so that 20k of work went to another contractor. Note this was the beginning of January so I assume not a super busy time. By mid March I still did not have a quote/idea on how much addition would cost...not even a ballpark. I was the one that kept calling/checking in to get status update. Needless to say I decided to end discussion. The new company starts work next week. Poor customer service/communication cost this company in excess of $150k of work. Another company is starting work next week. The only reason that I'm posting this is that I'm looking for additional work to be done and realize how much I depend on/look at reviews.

I will start my review by saying that we feel like we got a great final product in our master suite…read morehome addition, and we are so pleased and thankful for this. All the workers we dealt with were pleasant and relatively competent. The reason I would not recommend Coastal Contracting is primarily due to the lack of follow through with their one year warranty on materials. Our addition has been completed for about 9 months at this point, and we have had 3 distinct issues come up. Twice the HVAC has failed, and once the shower plumbing was malfunctioning. The first time the HVAC failed was right before the ice storm of early 2026, and we called the installing company to arrange service. They came out promptly and fixed the HVAC (faulty part, but we now had heat!) but we were told that we had to pay out of pocket for repairs since we did not first contact Coastal in writing. Ok. It then failed a second time right before the heat wave of July 4th weekend, so we contacted Coastal. We did get a personal email back after business hours saying that they would contact us after the weekend, which after 2 business days we have not heard from them. Again we did some repairs on our own. The plumbing issue happened between the two HVAC issues, so I was wise to submit my request for service in writing and followed up with a phone call, during which I was assured I would hear back...which I never did. It is just disappointing. Also disappointing were the many mis-ordered parts and vanity that delayed our project, the cut corners that we had to be vigilant about inspecting, and the surprise few thousand dollar increase in fee for a plumbing issue they did not see when they were quoting us. They admitted they didn't look under the house as they should have (I thought we were paying for their expertise?), but assured us that we could be happy that we were still getting a good deal. Maybe these hiccups and lack of communication after they get their check are all normal on a project of this size-I don't have any other point of comparison.

We contacted Kings based on a recommendation and have now used them on four projects in our Lake…read moreAnna home. The workmanship is excellent and their employees are courteous and professional. We like that they take the time to explain options and costs related to each option. Their pricing is fair and they honor their commitments to their customers.

My house was damaged during a wind storm and from a service through my insurance company I found…read moreKings Remodeling. From the first conversation I had with the office manager I really thought this was going to be a smooth process. I gave the company the deposit in May and the work wasn't completed till the end of September. I will say that it was a very rainy summer and work can't be done when the weather does not corporate. But the communication with this company was terrible. As the customer I should not had to call for updates to when work was going to start on my house. If I wanted any information I was the one who had to call. Then every time I was given a date that a contractor would come out they never showed. As time went by I as the customer didn't want to hear about how they needed to find a new roofer or someone's truck broke down, especially when I had to contact them for an update. The communication was so bad I had to call my insurance company to complain about the lack of communication I was getting on my project. I final felt like things were moving along when I picked my siding and the roofing materials were delivered. But then became disappointed again when the roofing materials sat on my roof for months. When the work started I was excited. Then came the continuous rescheduling and the miscommunication about which contractors were coming out. After I complained to my insurance company I did hear from the office manager about my project move frequently but was upset i had to go that route. The only complaint I have with the contractors is that the siding people did not clean up after themselves when they broke for lunch. I had to go outside and put their items in a trash bag, so the wild animals wouldn't be attracted to it. The work finally got done and from what I can see looks good. Had to go back and caulk a few items but am happy this is finally over.

The renovations done by this company to our 2 bathrooms were amazing. The price was within range,…read morethe work was prompt and it was a pleasure working with everyone. We met with Gary to go over our vision and he was so helpful with his suggestions. If there were any questions throughout the Reno he was always responsive in a very timely fashion. This is 2 years past the change and everything is still perfect. I got the company on a recommendation and I would recommend them to everyone else!

theses guys where helping me move into my new apartment and while they where moving my new tv they…read morestrait up fucking dropped it and then just ran out the house like really

My elderly parents home was in some serious need of a new roof. We got several quotes and after…read moresome serious consideration (after all this is a big expense!), we chose Cove. They weren't the cheapest, but Ken was so responsive and took our concerns and questions into complete comfort. They were on time, on budget and did an amazing job! Can't recommend enough.

Don't look anywhere else for your roofing and gutter needs. We researched several companies…read more What' sets Ken and his team apart from everyone else is, reliability, customer care and workmanship! Highly recommend!!

This guy is a fraud, he didn't finish the bad roof job he did which took him weeks to complete…read morealthough it was paid in full, he started dogging my calls , and now he claims he went out of business and he's not coming. Whatever he tells you, don't believe him.

Because I had too much on my plate, I decided to remove the gutter cleaning and have someone do it…read morefor me. Mills responded on a Thursday with a flat fee and offered to come out that Saturday. It turns out that Google Maps lied, and he was about five times as far away as it originally told him. He could have just canceled, but he came out and did the work for what he originally quoted. It's hard to find people who will do that.

We hired SN Home Maintenance & Construction to remodel our kichen. They did a great job working…read morewith our budget and our many quirks. The kitchen looks great, and we will definitely use them again and again for our future home improvement and maintenance projects!

I spent over $10,000 on flooring from this company, which was installed by a subcontractor they…read morewere partnered with at the time of purchase. Although they stated they "did not do the install," the installer was directly connected to and recommended through them. Three years later, the flooring is separating and clearly showing signs of being installed too tightly, a known installation issue. Instead of standing behind the product and the partnership they promoted, the company has taken zero responsibility and has pushed the issue entirely onto the subcontractor. This is an extremely unprofessional way to handle a major flooring failure, especially given the cost and the fact that customers are led to trust their installer partnerships. Being passed around rather than supported has been frustrating and disappointing. I would caution anyone purchasing flooring here to get everything in writing and be aware that accountability may disappear if problems arise later.

Very impressed with management as they have helped us navigate the flooring back order that's…read moreoccurred! I'm excited to have the floors installed in a few weeks!

If i could give a negative rating I would. The owner mike brinn is nothing but a lier. He is…read morenothing but broken promises working g for him was a joke. He will use you until you have had enough. His main tech Doug isnthe only person mike looks out for everyone else means nothing to him. At rhe job interview he is very nice and tells you all this stuff hes going to do for you and then does none of it.i would not recommend working for this guy.

Showed up on time, replaced the weather stripping and the rubber strip on the bottom of my garage…read moredoors. I'd spent weeks trying to get this job done by others, but nobody wanted to do the job and Apple garage doors (the manufacturer) obviously didn't want to do the work. The price was reasonable and the work was performed well. The worker who did the job was pleasant and efficient.