For the locals in this town & those passing through, this is the place for help. Headed home from a…read morecollege visit we got flat 4/12. Tow service 90 minutes out... beautiful spring day.. we could sit on side of highway. Slowly drove the vehicle to gas station.. no help.. our road side suggested a nearby place.. don't sell tires, made it to another place a mile up.. don't have our size tire.. I made a call to Jordan Boudreau He didn't have our size but was going to get and come to us at Carroll's Motors- guy there very nice- sat in his lot and waited for Jordan....he drove over an hour to get the right tire and came back to replace it.. above & beyond.. safety first- kind & friendly.. willing to help. May I add trust.. we then had to drive to his shop to pay.. thank you.. thank you for showing up and helping strangers.. for going out your way.. giving of yourself. You are a blessing.. we arrived home safely 7 hours later in total.

My daughter was in an accident just before Christmas. We called Tri County Collision to tow our…read morevehicle to their business. Right from the start, everyone who worked there was helpful and reassuring. They walked us through the process with the insurance company and explained the damages thoroughly. We will definitely use their services again in the future!

Tri-County was amazing! We were stuck with our pick up truck mired in the snow and mud, and they…read morecame in 10 minutes and helped us get it out very very quickly. Excellent service and very kind and pleasant as well!

I live up a steep hill. My driveway was very icy I needed my dodge ram towed into town. Bob came up…read moreno problem hooked my truck up and off he went. Quick very professional service at a great price.

From the owner: There's never a good time for your car to break down. If you need immediate help after a collision,…read moredead battery, flat tire or another vehicle issue, call Bob's Collision & Customs now. Our local towing company in Oxford, NY offers 24/7 towing and roadside assistance services. With over 30 years of experience in the towing business, our team is more than capable of getting you out of the jam you're in. Whether it's a minor issue or something that needs to be fixed at our shop, we'll get the job done and to get you back on the road ASAP. Call our local towing company today at 607-244-6241.

Sometimes life happens and you have to pay a lot ($250) to get your vehicle out of the mud or snow…read more But if you're going to charge me that much, there is no reason to be so rude. And I mean RUDE! The disgruntled tow driver was rolling his eyes, sighing, and acting like a grumpy 5 year old the entire time. I try to give the benefit of the doubt and have patience. Maybe he was having a bad day. But even after I paid him and thanked him repeatedly, he had the nerve to take up more of my time and complain about the sound of my truck, among other things. Basically the business is run by an annoying boomer who enjoys price gouging and thinks he knows everything. Next time I will call the guy on 220 in Oxford who was incredibly pleasant (even in 10 degree weather and icy roads at midnight) and charges $50 less to tow 20 miles longer!! Forget this place.

PLEASE READ THIS if I could give a negative 5 I would this place is evil they charged me 1300 for…read moreonly 3 days and refused to even talk about the situation unless I payed. They threatened me multiple times stating that I no longer own the vehicle unless I payed and they would ramp up prices until they get the money, straight wicked. The man talked with no empathy unless getting the money so messed up to do to a student with barely enough to get by. Please do something else that doesn't even include these disgusting folk that care about nothing but money, I tried to get my receipt after and he talked to me like I was an enemy, straight up mad that I was even on the phone with him after the transaction. Dismissing any of my worries on where my money went saying I would "just have to deal with it" WHO SAYS THAT IN A BUSINESS SETTING?? in what world?? He doesn't even take my email down saying "that's your fault for saying it wrong oh well" this is something you read out of a book how unbelievable it is he says I would have to call back and will send it if I'm lucky. Don't.go.here. -- it doesn't let me reply to their response but if you think this is due to insurance your insane. I know what I was told. And I was given a rate of 700 before the day I called to get my vehicle out of there. I even called on that Monday to no response but only a dismissive "we where busy" I surely do understand that, but when your charging 95 a day YOU DONT GET TO BRUSH OFF CALLS OF SOMEONE TRYING TO GET THEIR CAR OFF YOUR LOT. This all with the most rude person on this earth on the phone with me still making threats. I'm not so silly to just come and drop a one star just because it's so fun, every thing has a reason. Another reason being the mechanic you brought it too says that you guys caused more damage to my cars frame due to you guys NOT KNOWING how to do your jobs, you think someone is going to go for that? You must be on something strong. Craziest part is I was asking so politely to just leave my car somewhere else that weekend if they would charge that much a day but they refused. And what you guys did after I tried to get my receipt was what tipped me over enjoy this one star.

I cannot express how helpful and kind the employees are. Our car broke down on the side of the road…read more200+ miles from home and they helped us through the entire stressful process. They truly went out of their way and we are so grateful for their service. 10/10 call if you're in need of a tow.

Absolutely awful. They said they would be there in 45 minutes but it took them two hours and the…read moredriver copped an attitude with me as soon as he got there (he didn't like that I had a bicycle triple a membership) and then proceeded to try to SCAM me out of a hundred dollars even though the tow was 100% covered by AAA. He then left me stranded because he was butthurt that I didn't fall for his scam AND on top of all that, when I called to speak to the owner, Matt Karpal, he was incredibly rude and actually told me he straight up didn't care that his driver tried to scam me and proceeded to insult my family and my sexuality when I called out the fact that he didn't care they tried to scam me. I have also made the BBB aware of all this and they will be investigating the whole situation very thoroughly. I wish I didn't even have to give one star, the way I was treated was a -100 Enjoy dealing with the BBB Matt