My entire family (including my 7 year old who has been wearing glasses since the age of 2) always…read morereceives excellent care! We especially love Kaitlyn, who is always so kind and knowledgeable.

My insurance changed when my husband retired and I had to switch optometrists. Great Lakes…read moreOptometry is 2 hours away from where I live ( closest provider who takes my insurance). I scheduled an exam to get contacts last winter/spring, 2025.They seem to have lots of equipment and tests.... more than I have ever been given... I'm 51, I started wearing glasses when I was 3. Upon all the tests Great Lakes Optometry put me through, it was determined i needed flushes and lubricating methods and presription drops. I followed the regiment to see no improvement . 9 months later my hormone replacement therapy precription was changed with a different doctor and everything improved. When I filled out the paper work here I answered several questions about my health history. They used this info to try and upsell me on tests that rendered no improvement. Then my trial contacts took 6 weeks to come in. I put them in and they were blurry. so I made the 2 hour drive each way once again to get my prescription corrected and to let the dr know the dry eyes weren't improving, either He sent in for another set of trials that came several weeks later and were also blurry. I suggested just going back to the precription I had from my previous optometrist and his ego seemed to be tarnished by that and he refused to do that. This place is smoke and mirrors... he is not a good optometrist. Hes got this dry eye equipment he uses to upsell you. Look at the Facebook page, its what they push... He should start with getting prescriptions accurate.

very poor customer service. Not happy with my purchase and they would not try to make it right,…read morerude and uncaring.

I literally had the best experience I've ever had out of all of the doctor's appointments I've been…read moreto in my life, when I went to Sault vision clinic. The staff was extremely courteous, and helpful. There was a good selection of frames to choose from. They booked me same day, and within a few hours of calling I was in there for an exam! Dr. Merchand was extremely professional and put me at ease throughout my entire time in the office. He was very knowledgable, and explained everything to me step by step. I left there feeling thoroughly satisfied and informed about all of the options available to me. Overall, it was an excellent experience!

Very quick and efficient which is always a must in healthcare! When I get my yearly eye exam, it…read morehas always been seamless.

I arrived 30 minutes early (I was in the area) and got my paperwork completed. At 9:30 another…read morepatient arrived and was taken right back; I am still waiting.... Sent back for eye tests and evaluation at 10:00. Everyone was very friendly, nice and professional! Found some glasses that will work for me, and placed my order. They arrive next week They have WiFi, but the receptionist had no idea what the password is and made no effort to find out. Don't know if it is restricted to staff or not. Lots of parking, several businesses here in a little strip mall. The interior spaces are clean and laid out well. A gender neutral bathroom, coffee for customers. And it is very quiet except for the music playing. No one talks to you; staff stays in the back chatting until they hear the door chime.

Beautiful arrangements, great price and amazing service. Highly recommend! Ordered on short notice…read moreand still had the perfect bouquet ready for me.

Quality care, Great office Experience from the moment you arrive to the exceptional care you…read morereceive from the AUDIOLOGIST, including all staff professionalism

HR Lash is fantastic! Incredible customer service. I called 78 stores in North America looking for…read morea specific Canada Goose jacket for my wife and the owner, Herb, was the only person on the continent that went out of his way to help. Even the Canada Goose corporate store in Toronto was unwilling to help. I live almost 600 kilometres away and he helped me as if I was a friend and frequent customer. I will definitely reach out to Herb again for my next purchase. Thank you so much, Drew LaSalle, ON

I've been a patient for about two years and I've been very satisfied with the level of care and…read moreprofessionalism I've experienced. My visits (thankfully) have been limited to cleanings and I think, getting an ancient filling replaced. It should tell you something that I'm willing to travel internationally to receive care from this provider. If you're looking for a competent and caring professional, look no further.

Awful place as this Dentist has no bedside manner as we health care providers call it…read moreNo introduction to me or my daughter daughter in for toothache which turned into a serious infection of her roots of a molar. She refused to do anything for her aside from prescribing an antibiotic and referral to another dentist to extract or do root canal ...she is a dentist is this not what she is supposed to do??? Not once did anyone offer info in regards to signs of infection or what to do should it get worse not better!! Me being a Nurse for over 16yrs knew what to watch for but for others who have no medical background could have lost s child due to lack of teaching patients Long storey but the antibiotic did NOT work and they ordered another one for her 3 days after the 1st med so now my kids face is red swollen and she still in ton of pain This could have been fatal for someone not aware of the dangers and to me this should have been addressed in office I felt race and financial status were an issue therefore treat us like crap. Im an educated mom in a town without jobs How many people are being treated differently due to those factors Im angry and upset this will be addressed to her and reported to Dental Registry of Ontario Not recommened she isnt good at her job

Very friendly staff and environment, my favourite hardware store in SSM, always a great experience!read more

Nice to see a small family owned business working hard at supporting the communities that support…read moreit's business.