very poor customer service. Not happy with my purchase and they would not try to make it right,…read morerude and uncaring.

I literally had the best experience I've ever had out of all of the doctor's appointments I've been…read moreto in my life, when I went to Sault vision clinic. The staff was extremely courteous, and helpful. There was a good selection of frames to choose from. They booked me same day, and within a few hours of calling I was in there for an exam! Dr. Merchand was extremely professional and put me at ease throughout my entire time in the office. He was very knowledgable, and explained everything to me step by step. I left there feeling thoroughly satisfied and informed about all of the options available to me. Overall, it was an excellent experience!

Dr. Fairbanks is a good dentist and does quality work. Her staff is friendly and helpful. We've…read morehad a great experience with her!

i got my wisdom tooth removed an while the staff was incredible they made sure i was comfortable…read morewhich was great an they were amazing people but they blindsided me with a bill at the end when i have insurance an if i would have known this i would have waited or found another dentist to help me they said id get my money back but that not the point i should have been made aware of this before i sat in the chair before they pulled my tooth not after so now im stuck in a tight financial spot when i would have planned accordingly had i known they were going to charge me

Not the office to come to if you have an emergency. Came in with a broken front tooth crown , and…read morewas told I am just going to have to "walk around looking funny" until I can find a dentist. Save your self the time unless you're an existing patient. Elderly female with glasses at the desk openly admitted to me that there is a waiting list of over 250 people that they aren't even looking at.

These guys are like family. Wouldn't think of going anywhere else! Even my little ones like going…read moreto see Dr. Cooper.

Some years back my mother ("Little" Dorothy Rogers - previously Director of Medical Records at WMH)…read morewas experiencing headaches and could not remember basic recipes. I took her to the ED at WMH in Sault MI where testing was performed. Mom was diagnosed with a, "Small Stroke" (direct quote). She remained in WMH for a couple days and during that time was "examined" by an "on call" physician and her primary care physician. Those two "concurred" with the original diagnosis and mom was placed in occupational therapy. A couple weeks later I received a phone call from my youngest sister (Evelyn), an RN at Mt. Sinai in New York - "Randy, I talk to mom daily and she is not responding like any stroke patient I've ever worked with. We need a second opinion." I immediately began transferring mom to Dr. Chander (my physician). About one week later Dr. Chander reviewed documents and the scan that was performed at WMH. Prior to even meeting mom he said, "I don't think it was a stroke." He ordered an MRI which revealed a large Glioblastoma (about 3 inches x 1.5 inches when centimeters are converted to inches). Mom went by ambulance to Petoskey where a more detailed MRI was performed revealing the large, gray mass but with tentacles well involved with her brain. A biopsy determined the mass was cancerous. Bottom line: Mom received radiation therapy in Petoskey, with the goal to buy her a few extra months with family before passing away. A tragedy! Mom was very loyal to her long time physician but did not balk when transferred to Dr. Chander as, "Dr. ______________ was not listening to me." Would the results have been different if Dr. Chander had been her primary care physician? Very possibly. Our oldest daughter (Kristin), a long time NP in Wisconsin, who has met and spoken with Dr. Chander numerous times over 15 years said: "If Dr. Chander ever retires, you two will have to move from the Soo." Dr. Chander is a "Water Walker". His commitment, intelligence and personality cannot be equaled. His recent treatment by MyMich is reprehensible and absolutely unforgivable. If Karma exists, the powers that be at MyMich will rue the day it was decided to grievously abuse Dr. Thilak Chander. A glaring example of Corporate Medicine at its "best" (a word dripping with sarcasm). Randy and Bonnie Rogers Brimley MI 9/15/2026

New location: 558 Ashmun Street - the old GILLHOOLEY'S building. Yes, you will have to wait to see…read morehim, but rest assured that when he's with you, you get his complete and undivided attention. He always tries to get to the ROOT of people's problem (not: "let's take a pill for you to sleep" it's,"let's *figure out* why you're so exhausted") State-of-the-art office with EMR and e-prescription ability (no chance of the pharmacy mistaking his handwriting - it's sent electronically from their office computer). WMH has a lab draw in his office daily from 10-noon, too. Office staff is always willing to help and you actually feel like they care about you as a person, not just a patient.

Great family physician. My toddler loves him, and that says a lot considering every visit she has…read moreinvolves getting shots.

All I can say from my experience going to Dr. Bentley, is he is a true professional, explaines…read moreevery step and has a receptionist who is also a great professional, and has a smile everytime I have gone in. And treats you with respect.

Dr. Joe has been my childrens' primary physician for years. He is very attentive and isn't afraid…read moreto tell you if something is outiside of his area of expertise, but he will get the answers you are looking for. Dr. Garlinghouse is very professional, but very personable and down to earth. I would recommend his services to anyone.

I've been a patient for about two years and I've been very satisfied with the level of care and…read moreprofessionalism I've experienced. My visits (thankfully) have been limited to cleanings and I think, getting an ancient filling replaced. It should tell you something that I'm willing to travel internationally to receive care from this provider. If you're looking for a competent and caring professional, look no further.

Awful place as this Dentist has no bedside manner as we health care providers call it…read moreNo introduction to me or my daughter daughter in for toothache which turned into a serious infection of her roots of a molar. She refused to do anything for her aside from prescribing an antibiotic and referral to another dentist to extract or do root canal ...she is a dentist is this not what she is supposed to do??? Not once did anyone offer info in regards to signs of infection or what to do should it get worse not better!! Me being a Nurse for over 16yrs knew what to watch for but for others who have no medical background could have lost s child due to lack of teaching patients Long storey but the antibiotic did NOT work and they ordered another one for her 3 days after the 1st med so now my kids face is red swollen and she still in ton of pain This could have been fatal for someone not aware of the dangers and to me this should have been addressed in office I felt race and financial status were an issue therefore treat us like crap. Im an educated mom in a town without jobs How many people are being treated differently due to those factors Im angry and upset this will be addressed to her and reported to Dental Registry of Ontario Not recommened she isnt good at her job