Not sure why my comment keeps disappearing? Not sure if it's getting deleted. This place is full of…read moreunprofessional people. They are rude and the management is TERRIBLE. I will NEVER purchase anything from them again. Save your money and shop elsewhere where both the product quality and the customer service is worthwhile.

Applied for a wholesale account, sent in all my info and had full communication with Martha until…read moreit was time for them to call me with the information on how to place an order. Then all communication stopped. I emailed to see if they had forgotten about me, and still have not heard anything back from anyone. Why would they have me go through the process of signing up and sending all my info if they had no plans on letting me place an order ....

Most of the staff are very friendly but the staff member who called himself the "Magic Guy" was…read morevery rude. He accused me of taking pictures of the store to make a scam site online (I was just using my phone to zoom in on the small prices on the wall), and then while I was buying something from another staff member for the posted price, he interjected himself and repriced the item raising it nearly $100 while I was buying it (about 20% over tcgplayer price). The other staff member looked really uncomfortable, I asked him why he did that and he just walked away. I said forget it, went to walk out and another staff member apologized for his behavior, said he was having a bad day. There are a lot of places to buy cardboard, most of if not all of what they sold is cheaper online. I like going to a store and buying it off a shelf instead of on a website, but not if they're going to treat people poorly. There are a handful of other shops as well between tacoma and federal way. Again, the rest of the staff was great and I hesitated to even bother leaving feedback, but I haven't been back there since and figured I'd share so people know who they may run into when they shop there.

This place is freakin amazing!! CRAZY AWESOME SELECTION, GREAT PEOPLE, AND FAIR PRICES! Definitely…read morethe best I've seen in the area for sealed product!! They have it all from all the newest hottest sports cards to all the TCG you can imagine! Yes you gotta pay secondary market prices for it but it's not much higher than anywhere else I've seen that only has one or two things! I mean the place is stacked floor to ceiling with straight ! This is my new spot to go for sealed product when I'm looking for out of print or harder stuff to find. THANK YOU WEST COAST SPORTS CARDS FOR BEING THERE TO SUPPORT MY ADDICTION TO PULLING FIRE!!

My family visited Metro Retro in search of Pokemon packs that weren't just the ordinary cheap ones…read moreyou can get at Walgreens, as our 3 kids have really gotten into it. This of course led my husband and I through a sea of nostalgia and the kids watching endless "card pull" videos. This was our first time at Metro, and my 6 year old son was lead by destiny to find the coveted "God pack" or golden Charizard (his words, not mine). While the kids "ohhh'd and ahhh'd" over the cards and played their hand at the claw machines - I asked the guy working for the info on the different packs. He was so patient and sweet to my 5 year old daughter who was a tad too energetic and excited, and the boys who acted as if we were looking at the answer to world peace through a glass case. He was full of knowledge, answered questions about uncommon Pokemon, and let my son pick out which of the Pokemon boxes he felt was "lucky". In a time where my kid has to compete with adults to even get the chance for a Pokemon machine to release a few items... always leaving empty handed because they emptied it out as he stood behind them in line... you made my kids day. Thank you Conner, for making our first trip there so special.

This place is for the people Who truly love the hobby and want add excellence to their collections…read more From the amazing Pokemon memorabilia decor, to sorted vintage box, this place is a 10/10 experience. Everything is priced at market, and they have some sealed too for the degens that want to Riiiiip. The girl who helped me out was so nice.

Yasssssss queeen. Please go here and keep gaming alive! We need to keep the gaming retro scene…read moreintact

One of my favorite local card shops. Employees are very friendly and helpful. They have a fantastic…read moreselection of single cards. Prices are reasonable.

I think a lot of their newer tabletop books are kind of expensive, and they look up online prices…read morefor old books that they probably got for 2-3 bucks at the thrift store, so that is -1 star. The free play tables however, are great. Fun commander magic games and enjoyed a few sessions from dnd here. The dnd minitures that they sell here are pretty cheap, for the lower end minis at least. And they have interesting and large selections of those. I like their minor tabletop card game collections, some are really cheap and look awesome, so that's great.

A huge variety of card sleeves, packs, playing mats, chess sets, mini figures, and assorted table…read moretop board games! More than half the store was playing tables and theres a tiny bit of BO stank, but that's to be expected with card playing spaces unfortunately. Wish it wasn't so, but I felt very unsafe in there. Bought nothing. Took a lap around the store and had to leave fast. They have a consistent group of people going in for tournaments (lorcana, magic, Pokemon, but not as much yugioh) Won't be back.

My boyfriend has visited here once and saw that they had Lorcana singles so he's been wanting to…read morebring me here ever since. We had the opportunity to stop by as we were in the area. Unfortunately, I never got to see the Lorcana binder as my boyfriend never pointed it out and assumed I knew where it was. But that just means we can come visit again some other time. My boyfriend was able to score the Lorwyn commander decks for $80 which is a steal! The staff here seem very friendly and helpful. They always checked to see if any customers, including us, needed any help looking for anything. They also give kids a booster pack as one of their regulars will come in and buy a booster box for the staff members to hand out a Pokemon booster to any young child that walks in. They also told me that the store is dog friendly as long as they are well behaved and on a leash. The store seems to be divided for those looking for sports cards and memorabilia and the other section focusing on TCGs such as Pokemon, Lorcana, Magic, and more. They have great stock of sleeves, mats, and other TCG needs. Additionally, they have plenty of tables and chairs for their TCG events.

Great place to look for pokemon cards! However, service is not great. I'm a bit new to TCG so I had…read moresome questions for the staff. They weren't friendly when answering my questions and kind of looked at me as if I was incompetent. One employee was nice, but they were newly hired. Everyone else didn't seem friendly too. The place has a lot of TCG cards, whether it's for sports or etc. If you're expecting to sell or trade your cards, do not expect a fair deal! They will for sure give you way less money/credit than the product is worth. Anyways, great products that they have, but customer service is below average.

The kind of old-school shop that I used to love. Prices are pretty great. I noticed a few things a…read morelittle higher then average but I would happily spend more to keep a shop like this open. I love that they do games and movies and audio too. I found a couple gems and I will be back for a few more soon.

Found out from my husband that this place gave him only 20% of what his stuff was worth. Looking…read moreonline his stuff was easily worth 800 and they gave him 200. My husband didn't tell me cause he knew I would feel bad since we needed the money. He knew I'd say let's go somewhere else or sell online. And we had to sit around for an hour while we waited for his stuff to be appraised. I would not recommend this place and will never do business here again. I understand places need to make money too but to low ball someone that much is beyond human decency. Better off going to smash in Tacoma or selling online.

Wonderful selection of comics, particularly good to find omnibuses or variants. Owner was…read moreincredibly kind and customer service was great. Price was also quite good, especially considering how difficult some of these books are to find. Amazing store!

Not a At a huge store, but a well organized store with a plentiful selection! The owner is an…read moreawesome guy, and he to genuinely love what he's doing. I found a number of cool items in the dollar bins and, the next time I'm back home in Federal Way, I'll definitely shop there again, prepared to spend some actual money. The app is saying I haven't commented on value, so I'll just say that any store that has a dollar bin is awesome.