Equal Vision Records: The website for music lovers…read more The cd arrived on time and was well packaged with small pieces of bubble wrap on the inside which I appreciated. I really enjoyed the cd quality and the case had no scratches, or broken pieces. I had been waiting a long time to find this cd so having it now is mind-blowing. The booklet with all of the lyrics has amazing pictures included, as well as the picture behind the cd. No poster included which is a bummer but everything else makes up for it. I played it all the way through with no skips, although I did drop it and the case broke really easily which I guess is expected with cheap plastic. I did spend around $15 and the shipping was almost the same amount as the product itself which is not the best. Overall, my expectations were met and I expected nothing less since I ordered from the official website. I would definitely repurchase from this website because the products are great and physical media lovers would really enjoy the variety of items there are. The website was very easy to navigate and includes many different music artists and products such as cd's, vinyl's, clothing merch, etc. It also has occasional holiday sales which is what lead me to purchase this cd. I saw that this website was having a 25% off sale store wide for Labor Day and I saw it as an opportunity to finally purchase the cd I've always wanted and at last, I got.

Background: I tried to place a pre-order of Coheed & Cambria's, Second Stage Turbine Blade during a…read morelimited 48-hour pre-order window offered by Equal Vision Records (EVR) on 4/20/23. The policy stated that a customer can only order 1 copy and any additional copies/orders may result in the cancellation of all orders. My issue: Due to the high demand and limited supply of this hard to find album, I was very intent upon purchasing this at the exact time it was set to be released on Apr 20 (10 AM PST / 1PM EST). In fact, EVR had a limited release of 2500 copies a month prior (March 2023) which instantly sold out and I was not lucky enough to get one. So when this pre-order was announced, I was under the impression that it would be a similar situation where I'd need to act swiftly in order to get a copy. So when the time came to pre-order the album on Apr 20, I had multiple windows open on my web browser so that I could increase my chances of starting the order process and avoid being kicked out into the virtual queue, which is what had happened to me back in March when I was unlucky. Needless to say, this time my orders went through with no problem. Yes, my ORDERS (multiple) went through at just about the same time which I immediately recognized to be in violation of the 1 copy per customer policy. As soon as I had placed the multiple orders, I immediately attempted to reach out to the Merch Now customer service team for assistance in cancelling one of the orders. Merch Now does not have a way to contact their customer service team by phone to provide immediate assistance (as most companies do), but rather you are encouraged to leave a voicemail and/or send an email, which I did both. They say that responses take an average of 1-3 business days due to being a small, family-owned business with limited staff resources, which I can appreciate. However, given the time sensitivity of the situation due to the limited order window, I would have expected that the Merch Now team would have been prepared to be more responsive and willing to assist. This was not the case. When Merch Now customer service did finally respond to my email on 4/24/23 after the pre-order window had closed, they told me that both of my orders had been canceled due violating the guidelines by ordering two copies when the limit was one copy per customer. At this time I was considered out luck as far as they were concerned because they could do nothing to help me. There was no acknowledgement whatsoever of the fact that I had tried to proactively reach them in advance to address the issue. Merch Now did not offer any solutions to help and basically continued to tell me that I was in the wrong. Needless to say, the experience I had with Merch Now's customer service team was extremely disappointing and I did not find them to helpful in anyway. I wanted to share my experience and recommend you purchase with caution, especially if there are any high demand products you wish to purchase. If you happen to make a mistake on your order good luck getting any timely help! TL;DR: I accidentally placed multiple orders on an item with a strict 1 copy policy and there was a 48-hour purchase window. When I tried to contact Merch Now customer service to help resolve my issue, I was met with a slow response time (after the order window already expired), told I violated the policy and that there was no way they could help me. Very poor customer service/assistance - 0 out of 5 stars.

The FYE in Colonie Center has some cool things, but it has gradually become worse over the years…read more To enlighten, this FYE used to be much bigger, but it has downsized. Furthermore, the majority of items here are expensive and not worth the price. That being said, this FYE does offer lots of movies, posters, candy, and unique items. Also, this FYE has vinyls which seems to be a fad right now and they often offer sales on movies. Forbye, this FYE sometimes gets celebrities to do autograph signings which is interesting. It's usually former WWE wrestlers or former sports players. In the final instance, this FYE is a decent store, but it used to be much better.

This FYE has DOWNSIZED and moved next door into a smaller space for lower rent. No more Clearance…read moreCenter backroom, which was my favorite part of the former space :-( weep* This FYE still has a decent selection of music, movies, games (new & used) and other accessories. There are now only 3 Mix & Burn stations in front of the store, since more people are downloading music online. This FYE still operates as a Ticketmaster outlet (until 8PM).

They don't lie. There is a massive amount of pornpgraphy in the back room. The store is dirty and…read morethe selection of regular videos isn't up to par in my opinion. Its not bad but it could be better.

Super small video shop for normal movies...but there's still a selection, and certainly no pressure…read morefrom pushy staff. However, there's a massive porn section that dwarfs the regular shop. Basically, this is a porn shop. Crazy high prices (that I think are entirely normal for buying porn dvds... but I don't really know). Plus, there's a bunch of arcade games out front, for some reason.

Good Barnes. The place is tumultuous: there were kids who pulled the fire alarms.. Usually what you…read moreneed is sold out or 'unavailable'. Not sure who it is that makes decisions here on what is ordered.. Up front the 'new' books never sell! I bough items at the bakery a few days ago and there was a long wait as a box delivery was happening.. at 6pm. Review: 4

Barnes &:Noble has been in decline for years. From obnoxious managers who selectively harass…read morepeople, to know-nothing clerks, blatant political displays and poor customer service. They deactivated my Nook account and voided my password because of infrequent use. Well making it harder for me to access books I BOUGHT, on a device I already OWN does NOT endear this company to me.I am getting out of digital media and will buy books online where I can get them cheaper. Buh bye Barnesy.

I got Marty to bring me to this bookstore because the book 1st book store featured in the book…read moresecret lives of booksellers and librarians. We were hoping to meet Alexa sky. She was not there so Chris autographed my book for me and another woman suggested the bookstore log which I thought was awesome. So of course he autographed that as well. Then he made me a little swag of bookmarks and stickers. Love that guy! Everyone here was so wonderful. They even helped us pick out a place for dinner. If you're in the area, don't miss going to this bookstore, which is anything but little. Sorry we missed you, Alexis!

Each time I go into this store , I vow to never go back. Yet here I was again with my two young…read moregrandchildren anxious to purchase some books. This place obviously doesn't want children in there, so don't sell children's books! My grandson was literally frightened by an associate grabbing a book from his hands and shouting, "NO, NO. This book is NOT to be touched!" Really? Then why is it on display in the children's section?? I never give bad reviews, but I really miss the Little Book House where kids could be kids and enjoy choosing books. Sorry, but Barnes and Noble here I come.

Jay St. Video Games is a video game store that specializes in selling vintage video games and pop…read moreculture items. Also, they sell new video games, movie posters, and collectibles. Bearing in mind, this Jay St. location is extremely small and is not as good as their other locations. I personally find a lot of the stuff here cool and I love vintage games, but the prices are ridiculous. A lot of these games cost well over $20 and some are over $100. The old PlayStation 2 games are about $20 a piece and I can buy them online for half that. In similar fashion, the brand new video games usually cost more here than anywhere else, I suggest going to GameStop instead. I would also like to mention that the employees here are usually rude and treat the customers poorly. However, this Jay St. does have a lot of classic movie posters and large variety of vintage games even if they are overpriced. Once and for all, Jay St. is fine vintage game store, but it's expensive and the employees are rude.

everyone is always super nice and helpful! always have everything i need within their selection at…read morea great price.