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Future Auto Sales

4.5 (685 reviews)
Closed 9:00 am - 8:00 pm

Services - Future Auto Sales

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Alejandra L.

Love this dealership, very friendly. Art worked with me from the beginning, and finalized my deal. He helped me get my dream car, and was very accommodating all the way.

Future Auto Sales - Glendale IT IS TAX SEASON BEWARE!!!! I was told that $500, (they kept my money) would go to the DMV as of today's date the DMV said that there was NEVER a registration filed naming me as the owner of the vehicle! I have this in writing from the DMV They never paid $509 to the California DMV for anything associated with me owing this vehicle and the vehicle was NEVER registered in my name. I had a very troubling experience with Future Auto Sales in Glendale that caused me to completely change my mind about the purchase. I understood and agreed that the Right to Cancel contract fee was $500, and I was prepared to pay that upfront as required. However, I was also required to pay an additional $250 upfront in cash as a "restocking fee." The manager specifically told me this payment was a requirement in order for me to exercise my right to purchase the cancellation agreement. This requirement was not clearly disclosed beforehand, and it raised serious concerns for me about how the cancellation process was being handled. Based on these concerns, I decided to return the vehicle. When I requested that the full $750 be returned, I was questioned about why I was returning the vehicle and was told by the manager that not wanting the vehicle was not a valid reason, despite my understanding that the cancellation agreement allows a buyer to cancel within the permitted period. My refund request was denied. I also previously left a review describing this experience, which was later removed after the dealership disputed my account. I stand by what happened and am sharing this so other consumers are aware. I strongly recommend that anyone considering this dealership carefully review all cancellation terms, fees, and payment requirements in writing, and ask questions before making any payment--especially cash payment 8 SUPERIOR COURT OF THE STATE OF CALIFORNIA 9 FOR THE COUNTY OF LOS ANGELES 10 11 __________________ COURTHOUSE 12 13 NEOINA SMITH KNIGHT, ) Case No.: ______________ 14 ) 15 Plaintiff, ) COMPLAINT 16 ) 17 vs. ) (Unlimited Civil) 18 ) 19 FUTURE AUTO SALES, ) 20 a business entity, ) 21 ) 22 Defendant. ) 23 ___________________________________) FACTUAL ALLEGATIONS (Insert facts once confirmed) 1 1. Plaintiff NEOINA SMITH KNIGHT ("Plaintiff") is an individual 2 residing in the County of Los Angeles, State of California. 3 4 2. Defendant FUTURE AUTO SALES ("Defendant") is a business 5 entity doing business in the State of California, whose 6 true legal status is presently unknown. 7 8 3. Plaintiff is informed and believes and thereon alleges 9 that Defendant engaged in acts and omissions that caused 10 Plaintiff damages. 11 12 4. At all relevant times, Defendant owed Plaintiff duties 13 imposed by law, contract, and/or statute. 14 15 5. Defendant breached those duties, resulting in harm to 16 Plaintiff. 17 18 6. As a direct and proximate result of Defendant's conduct, 19 Plaintiff suffered economic loss, non‑economic loss, and 20 other damages according to proof. PRAYER FOR RELIEF (Same legal style as your prior filing) 1 WHEREFORE, Plaintiff NEOINA SMITH KNIGHT respectfully prays 2 for judgment against Defendant FUTURE AUTO SALES as follows: 3 4 1. For general damages according to proof. 5 6 2. For special damages according to proof. 7 8 3. For statutory damages and penalties as permitted by law. 9 10 4. For restitution and disgorgement of unlawfully obtained 11 funds, if applicable. 12 13 5. For punitive and exemplary damages where allowed by law. 14 15 6. For costs of suit incurred herein. 16 17 7. For pre‑judgment and post‑judgment interest as allowed 18 by law. 19 20 8. For such other and further relief as the Court deems just 21 and proper. 22 23 24 DATED: ____________________ 25 26 ____________________________________ 27 NEOINA SMITH 28 Plaintiff, In Pro Per

Angel G.

I wanted to share my experience at Future Auto Sales in Glendale. From the moment I stepped to their premises I fell in love with my dark grey BMW grand coupe. I encountered Emin and he made my experience amazing and the process was very easy and fast. Emin has a way with customers making us feel at ease comfortable. This is what you call great customer service!! I am happy with my car and the price was just right for my budget. I highly recommend Future Auto Sales and ask for Emin to get the best experience in your auto shopping!!

Mercedes e300

Came here on time for the appointment and art helped me online and in store. Checked out this E300 and the experience was amazing with Mr art. Very straightforward, no rushing, no weird fees, everything was transparent and smooth. A dealer very worth trusting. Everyone here was very nice and friendly and the buying experience was extremely pleasant. Would definitely recommend for anyone looking for a dealer that is fast, transparent, and friendly.

Got a great deal for my car
Ray Y.

Came by to sell my Gr Corolla and got a great price for it all thanks to Emin. These guys were extremely professional and friendly. And they were nice enough to let me check out a few of the cool cars they had on the lot while filing paper work.

Justin C.

This was by far the best experience we've had buying an automobile. Our sales professional Emin was just that. He answered all of our questions, provided exceptional customer service, worked with us to get the best price and finance rate, all without the pressure you would normally get when shopping for a car. Jesse the finance manager followed suit. He thoroughly explaining every step of the contract process, answering any questions that we had. The best part, they got us in and out from test drive to keys in hand in less than 2 1/2 hours. Their lot is full of clean, quality cars and we got one of them. I cannot speak highly enough of our experience at FAS.

I purchased a 07 Cayman from Future Auto Sales and I was met with genuine professionalism, transparency and customer care. Communication was clear, vehicle is in pristine condition just as they described and it drives amazing! Emin took my phone call and took care of me and my family while we were there. He went above and beyond, The entire process was smooth and stress-free! I'm definitely coming back to check their new inventory, Thank you Future!

Teo C.

I want to thank the people from future auto and Emin. They were great to work with thank you so much.

Ismael S.

Best dealership experience my family and i have had. Alex helped me out to get a genesis g70 and things couldn't have gone any smoother. Do yourself a favor and come to this dealer.

2015 Hyundai Elantra SE (POS)

I bought a 2015 Hyundai Elantra SE in December for 7k and when I say this car breaks down literally everyday is not an exaggeration. They lied about the maintenance on the vehicle. They had no knowledge of the cars features, going so far as to lie about the car having bluetooth. If you buy a car from here, get a second opinion. This car is POS and I regret buying it everyday. I take responsibility for not knowing about buying a car. This was my first car and it's been a nightmare. Update: Helped me fix the car, I had to buy the part but it wasn't much. Car is fine for now.

I wish I could give Future Auto Sales 100 stars! My husband and I needed to trade in our car that had a lot of negative equity. Victoria helped us get into a 2017 Hyundai Sonata, and was so pleasant to work with. Vince and Jesse worked really hard on negotiating a great deal. The entire staff was so kind and lovely to work with. They really helped us out of a tricky spot with the car we brought in, and got us into a much nicer and safer vehicle. Go to FAS to purchase your next vehicle!!

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6 years ago

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Owner has been pretty kind, nice work! Over all good place for your next car purchase!

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Future Auto Sales Reviews in Other Languages

Ask the Community - Future Auto Sales

I just came from France about 1month ago. I have no credit score. Can I still finance?

Hey there Bianca! While a good down payment and loan amount also matter, having a credit history is incredibly important when looking to finance a vehicle. We provide special… Read more

View All 2 Questions

Review Highlights - Future Auto Sales

Additionally, Emin and the Business Manager, Jesse, worked hard to get the price even a little lower.

Mentioned in 112 reviews

Read more highlights

Trade-In Solutions - Trusted car buyers, in the West Los Angeles area, since 2017.

Trade-In Solutions

(500 reviews)

Sawtelle

I found them by accident on Auto Trader and honestly had no expectations. Called on a Wednesday,…read moreand Jess picked up -- a real person, no machine, no hold music. She was warm, helpful, and never once tried to push me toward anything. I told her I wanted to come in Friday and asked if they could hold the car. She said yes, no deposit required. That alone told me a lot about how these people operate. When I got there, the boss was around too -- relaxed, straightforward, no pressure. The young guy who took me on the test drive was great -- you can tell he genuinely loves what he does. That kind of enthusiasm is rare, and it made the whole experience easy. And at the front desk, I was greeted by a young lady whose name -- I promise I am not making this up -- is Jennifer Lopez. Lol. I bought a 2021 Tesla Model Y. When I got home and ran the numbers myself, I was off from their figures by three dollars. Three. No hidden fees, no surprise add-ons -- just taxes and DMV, exactly as discussed. They also buy and sell used vehicles, electric cars especially, so whether you're buying or selling it's worth giving them a call. Couldn't be happier with the experience. Would absolutely go back and would recommend them to anyone tired of the usual dealership runaround. Thank you to Jess, to the boss, to the test drive guy, and to Jennifer Lopez -- you're all great. Antonio

I found Trade-in Solutions on Caredge.com and Cargurus.com originally, and based on the yelp…read morereviews and the great call I had with Jennifer from the dealership who followed up on my online inquiry about a 2023 Tesla Model Y they had in stock, I decided to book a test drive the next day (May 20th!) The listed price on their website for the VIN 7SAYGDEE2PA109095 was $29,388 as of May 19th when I looked and sent in the inquiry about the car online after-hours. Jennifer called in the morning May 20th and helped me set up the test drive same-day and was very helpful. The staff were all very nice, patient, and accommodating. They let me test drive + inspect the vehicle from head to toe. Adam led me on the test drive and let me test out everything I wanted to test out. After the test drive, one of the managers Jess sat me down in her office to talk purchase numbers - frankly I was ready to purchase the car immediately after how patient and upfront every one of their staff members had been! Sadly, that is where the pleasantries ended. Jess wrote up an out-the-door price that listed the car as $30,888. This was an increase in price overnight of $1500. I mentioned to Jess that it appears they had raised the price since I viewed it online, and that I felt a little bait and switched, but that if they would honor the original price they had listed the car for, I was still interested in purchasing it. Jess quickly hurried me out the office after going to talk to the store manager or someone, and reassured me that she would contact me regarding the pricing history of the car. She did, just 30 minutes later when I had sat down for lunch with my family. Jess insisted that I had been viewing a different VIN from a car that was now in Seattle despite the screenshots I have uploaded to this review proving the price increased unexpectedly (thankfully I still had their dealership's website open from the night before on my laptop when I got home, and I was able to download the original web page proving the price for this exact VIN was indeed originally $29,388 before I came in to test drive!) To stop the arguing and unnecessary back-and-forth, I asked her politely to confirm that the new price of $30,888 was the price they were going to stick with, and she confirmed that this was indeed the price they would stick with and that there was no changing the price. She further insisted that I was the one who was mistaken and that the car I viewed was not in their possession, and thanked me for coming in anyways and to have a nice day. While this kind of practice is not uncommon, reading the reviews on here for this dealership really did not lead me to expect this kind of bait-and-switch behavior! If Jess had simply told me they had a pricing error and the dealership wanted to sell the car for $30,888 and not $29,888, I would have accepted this and purchased the car anyways especially considering how accommodating the staff had been, but to lie to my face and try to convince me I was delusional? This goes against my moral compass and I cannot in good conscience support behavior like this. I am uploading pictures of the sales sheet and their company's website as further proof. However, I would like to say that everyone aside from Jess (Adam, Jennifer, and the kind front deskman whose name I sadly cannot remember right now) did their jobs well and were extremely helpful and patient! I may consider reporting this to the better business bureau as well, as bait-and-switch tactics such as these are exactly why dealerships get a bad rep. Make sure to take screenshots of the dealership's website of the car you are going to purchase before contacting them for a test drive or coming in person to view the car! This will save you a headache. Also make sure the VIN is clearly visible, as Jess proved that this would've been necessary to prove the original price.

Future Auto Sales - car_dealers - Updated May 2026

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