If I could give this place a -5 I would because I seriously had the worst salon experience of my life. The first time I went there i did a blowout with brittney and it was fine, I rebooked with brittney for some foils and I was very specific on the color I wanted for my hair, I kept telling her I want biologue on the bottom and highlights on top with a base color of brown on top, she completely disregrarded all I was and just put solid highlight on jetblack hair, I looked like i was going grey. I was also left with a horrible ring of color from my previous color hence her not knowing the hell what she's doing. I tried getting my money back and sent pictures and but they wouldn't off refund so i settled for a redo with Rochelle. Obviously Rochelle has a listening problem when setting up my appointment. I specically told Rochelle I had a trip from Jan 5th to Feb 3rd and I could set my appointment up for the first week on the 7th. She books me for the 3rd and has the nerve to blame me for inability to listen and talk at the same time. WHYYYYY would I book an appointment the same night I'm traveling and the salon wouldn't even be open? She told me she couldn't redo my hair because I was a no show, ya what do you think I had no service cause I was out of the country! She also listed the appointment as a blowout when I called in the salon to confirm my appointment on the 7th. I feel it was their petty way out of getting out of doing a good service for their salon. It seemed very obvious she booked it specifally on the 3rd knowing I was coming back that day and to make it seem like a no show.I highly would not recommend. I strongly believe it was just Rochelle's way out of getting out of doing free hair. I got not a single call from that salon telling me my appointment was on the 3rd. I was highly disatisfied with their level of unprofessionalism. If you have really good hair, please don't waste your time here! read more