Our daughter asked us to bt New Puppy to this wonderful…read moregroup of professionals. ( she is at work usually) All of the staff, Physicians and Practice Manager are just so supportive! They make you feel like your fur baby is their only patient! (Even though the waiting room is busy enough!!). I'm happy she found a group as Special as our Vets where we live!

I can't believe that bringing in a dog fecal sample to diagnose would cost $140. Really? Maybe it's…read morea clinic for billionaires! I priced many other clinics and the prices were from $48-$65. There is NO reason to try to logically defend the vast difference in pricing. I see no reason to ever return to this place!

We adopted our puppy over the weekend 12/10/16 adoption event by PawSafe. From reading the previous…read morereviews, I gathered that it's best to get there first thing bright and early. My husband and I woke up at 5:30 AM and got there at 7:00 AM. When we got there the line was already beginning to build up, we were the 17th family in line. The first in line had arrived from Massachusetts at 7:00 PM (the night before) and camped out the store for the night! They got the puppy they came for - Molly :) There were a total of about 30 to 40 families. Thankfully my husband decided to pack a couple of park chairs and a blanket for the cold December morning. We were surrounded by friendly folks ready to adopt a puppy and we had a wonderful social time that helped the time pass effortlessly. At 8:00 AM the volunteers started appearing. One of the very good things they did is have us start signing in so we could secure our number and then go out and get breakfast or coffee instead of waiting till the event start time out in the cold. They asked us to be back by 9:15 AM so they could promptly start maneuvering the crowd at 9:30 AM. We decided to go out to breakfast at a nearby diner with some folks whom we had just met at the event waiting line behind us. As soon as we got back around 9:10 AM, the doors to PetSmart were open and puppies lined up in crates with their foster families. There was an air of excitement and everyone including the friendly volunteers were in high spirits. They had families line up in a separate aisle, in the order of the sign in. They called out names and the families walked over to the next aisle over with the puppies. Even while waiting in line people were happy and social with a lot of sense of humor that kept everyone laughing. The older dogs were being walked outside by their foster families. The whole process was seamless and well done especially considering it was being done by a volunteer organization. They even had puppy take home gift bags with dog food with dog treats. What was more impressive was the the gift bag was tailored size specific! We adopted a large breed puppy at 8 weeks old and the bag had large breed kibbles. This was extremely helpful since we were to overwhelmed to shop aa soon as we found the puppy of our choice cuddled in our arms. They had instructions for us on diet and care, all the vaccination and health paperwork to take to our vets. All the information we needed was ready in hand. I would like to extend our thanks to all the wonderful volunteers and foster families for effortlessly working and giving hope to so many animals to find families and make a forever home for these helpless creatures. Thank you and God bless each and everyone of you! Cheers always, Kempshall and Sanya McAndrew (Proud dad and mom to puppy Hook)

I recently adopted an adorable puppy and the process was great. I recommend any organization that…read morehelps take care of animals.

Got my baby girl from roc and rescue! They were so great and communicative! Great treatment, care…read moreand foster support. My kitten was clearly loved and socialized as demonstrated in her sweet and affectionate demeanor.

Do not under any circumstance go into this facility and expect to get a HEALTHY cat or dog. I…read moreunfortunately, without knowing what kind of horrific and negligent agency that they are, "adopted" two kittens at a price of $450 EACH, that did not get along with each other AT ALL, and the agency did not mention a thing about it. Interesting fact that when I arrived pick them up, I had a very large carrier and the person running the operation, James, a very unscrupulous man, put the cats in two separate carriers and gave me one because he knew that they would not make it in one carrier but yet he did not tell me a thing. Oh, they need more room is what he said When I took them to the vet for their "healthy check ups" much to my shock and dismay my vet found an overwhelming amount of ear mites that were ALIVE running around in their ears and required expensive treatment for one week around the clock twice a day. This is absolutely outrageous.. and EGREGIOUS However, wait it gets better... I have one cat that has liquid diarrhea! And whatever One has I'm sure they both have so now I'm into a fecal sample for both cats at $85 a pop! Waiting to hear what kind of lovely creatures they came home to me with Not to mention, I have a dog so whatever they have he's going to catch. Isn't this a lovely scenario wouldn't anybody want this for themselves? I think not this agency needs to be shut down immediately. I called them up. I spoke to someone named James who is the most miserly, unaccomplished person I could ever imagine that I had to speak with and demanded my money back. You know what he said? "You get nothing" I told him unfortunately, then I would see him in court. This is non-negotiable. This company is despicable stay away at all costs.!

Look, you're going to pay for quality, anywhere! These are brands you don't have to think twice…read moreabout. I'm well versed in their cat & dog food and products, and they have definitely done their vetting. Anything you don't see in-stock, they will order if you're willing to buy a little more quantity. If you're not into online and want to see these products, or just want a real retail experience, this is a nice store for that. Definitely NOT the Petco or Petsmart experience!

This place is so cute! I always thought it was a dog spa, but it's a full food store with treats…read moregalore! There is so much selection - rawhide, cookies, baked cookies, and extras like dog beds. I'm definitely coming back for their single frosted birthday cookies for my dogs birthday in March! There was also a shop dog, a calm golden who seemed like a real sweetheart. Prices are a little high, but my official taste tester says they're worth it, and he's trying to steal the open bacon cookies when I'm not looking

We use this local store for the wide variety of specialty foods for our cat. They are not…read moreparticularly expensive if this is the sort of food you normally purchase. The employees are very helpful and they've provided sample of some foods which my cat, who was not eating due to a medical condition she is being treated for, decided she would eat despite her condition. I would also note that traveling far away or paying for shipping to save a dollar or two on some cat food is not that great a deal either. It's nice to have a friendly local store and I'm personally a convert. FYI it seems there are 2 entries for this store so I cross posted this review on the both.

Helpful staff but their prices are OUTRAGEOUS. I paid $31+ for a 60L bag of paper bedding by…read moreCarefresh. Amazon is $21.99 and Pet Kraze (near Home Depot) is $16.99. Yes, Choice Pets will match, but they don't really advertise it. I think it's ridiculous that you're paying almost DOUBLE from your competitor. For this, and this alone I will not ever go to Choice again. I feel robbed and cheated. I even called the very next day to ask if they would do a price match since I came in less than 24 hours ago and I have the current dated receipt from them AND Pet Kraze. They said no, but if I came in to buy something else they would price match that and keep it in the system. No thanks, I'll be frequenting Pet Kraze from now on.

Dr Jenna is fantastic. I have some very difficult cases and I was actually referred by ASC as a…read morelast resort. I drive over an hour from Queens just to come here for one of my cats. Like any vet - they specialize in different things. Is the front desk and communication disorganized? Yes. Are they very kind and well intentioned? Also yes. Do I come all the way here for every cat? No. I currently have 3 different places on rotation for various reasons. Come here when traditional approaches aren't working Come here when you want an honest, empathetic real talk conversation Personally, I came for the cryosurgery because not only does my cat have a tumor in her nose (and already received targeted radiation from ASC), she also has skin cancer lesions EVERYWHERE. This procedure WORKED!! If you've been down this road, you'll know what I've spent. It's bought years of good quality of life. For everyone complaining about price, look at the location. Rent ain't cheap up there.

I am very disappointed to read all the negative reviews. I, on the other hand, had a very…read morepositive experience. Dr. Jenna, now owns Smith Ridge, was super attentive to my Sadie who went for ozone therapy. She spent 3 days there. The front desk staff is kinda stuffy and minimally social but I really went for my dogs care. This was about 5 years ago when Dr. Jenna first took over. I read she lost her empathy which really breaks my heart. We are looking to move back north and I surely hope if we see Dr. Jenna again, this isn't the case.

At last, a grooming salon with a pet friendly environment and a professional, experienced…read moregroomer/owner, Kim who really loves dogs. My wife and I have two English Cocker Spaniels aged seven and two. The oldest suffers acute seizures when exposed to a stressful environment. Having suffered seizures at our previous groomers facility, one of which required hospitalization, we searched for a local groomer. Kim was highly recommended and since taking both dogs to her facility in Brookfield we could not be happier and both dogs now enjoy their experience. Kim allows all her dogs to enter and roam free in the fenced in grooming area where they can adjust in a stress free environment. Dogs are not caged when they enter which is a real positive. Kim only grooms one dog at a time and always gives them special attention and loving care. The facility is spotless and the grooming and spa treatment is not only professional but very reasonable in price. We would highly recommend that you patronize MuttKutz

Great experience with someone who truly loves dogs as much as we do!!! Kim did a fantastic job with…read moreour dogs! Highly recommend this shop

They wouldn't even let us see any dogs! I work from home, my Mom is retired, and we have a huge…read moreyard. But because our address wasn't posh enough, they turned us down. WTF?

While looking for a puppy, my husband and I traveled to many animal shelters...this was the nicest…read moreof all! The dogs are all immaculate, and seem genuinely happy. The volunteers were so helpful and nice. We went in looking for a puppy but walked out with an 85 pound lab mix...HE IS BEAUTIFUL!! I am so glad that we stopped by! When we adopted then Rusty/now Brady, he was eating Blue Buffalo food...definitely not the cheapest, but such a wonderful product. I was amazed to see all natural food fed at a shelter, apparently the owner of Blue Buffalo lives close by and donates all their food...AMAZING! We are constantly getting compliments on his coat from groomers who ask what we feed him...apparently it's that good. I highly recommend this shelter. Be prepared for a lot of questioning, they are pretty thorough with their screening process but I guess it's to ensure that the dog isn't sent from one house to another.