Dr Jenna is fantastic. I have some very difficult cases and I was actually referred by ASC as a last resort. I drive over an hour from Queens just to come here for one of my cats. Like any vet - they specialize in different things. Is the front desk and communication disorganized? Yes. Are they very kind and well intentioned? Also yes. Do I come all the way here for every cat? No. I currently have 3 different places on rotation for various reasons. Come here when traditional approaches aren't working Come here when you want an honest, empathetic real talk conversation Personally, I came for the cryosurgery because not only does my cat have a tumor in her nose (and already received targeted radiation from ASC), she also has skin cancer lesions EVERYWHERE. This procedure WORKED!! If you've been down this road, you'll know what I've spent. It's bought years of good quality of life. For everyone complaining about price, look at the location. Rent ain't cheap up there. read more

I am very disappointed to read all the negative reviews. I, on the other hand, had a very positive experience. Dr. Jenna, now owns Smith Ridge, was super attentive to my Sadie who went for ozone therapy. She spent 3 days there. The front desk staff is kinda stuffy and minimally social but I really went for my dogs care. This was about 5 years ago when Dr. Jenna first took over. I read she lost her empathy which really breaks my heart. We are looking to move back north and I surely hope if we see Dr. Jenna again, this isn't the case. read more

After reading Dr. Marty's book and watching the movie made most recently featuring his wonderful healing work, I drove all the way cross-country to bring my beloved senior pup to be treated by him and his marvelous team. I was so excited that they had this integrative, communicative approach to treatment and was willing to pay the exorbitant $300+ fee because I truly believed that this was going to be amazing for my pup! It was a ridiculous truth when I arrived. Because of Covid I spoke with the vet (NOT Dr. Marty) in the parking lot, he took my pup inside for 10 mins and returned back out to have NOT palpated any of my pups lumps and bumps, and telling me "I'll do surgery FOR YOU if you want me to." No professional guidance, no collaboration with other members of their team, nothing. I asked for my money back and they never responded. Just checked now and they STILL represent on their website like Dr. Marty is an active member of their team. FRAUD. read more

Smith Ridge Veterinary - Veterinarians Near Me - South Salem, New York

form the front desk to dr donato they a really cares about the pet brought in and it shows-i can't say enough about dr donato she handled my cat with such tenderness she listened brought her approach to feline cancer and believed in more than one form of treatment and was happy to see someone didn't brush me off when i mentioned some of the homeopathic treatments i am using read more

Visited in 2023 with optimism that Dr Jenna and team could help with my dear dog's sickness. Dr. was really pleasant to meet and made me and my dog feel at ease. She spent a long time with us for this initial visit, but guessing this was at least partly due to the high exam fee we were charged. Anyway, left that day with some hope, but the real problem was my absolute inability to get my follow up questions and concerns addressed. I'd call and call and call, with the staff keep repeating that they had or will pass along my message to the doc. It took, on average, about 7 to 10 days to finally get a response. Not at all acceptable with a very sick dog, so I decided to never go back. Just not a good sign. Too, except for one phone staff member who was pretty good, the rest were kind of useless and I even uncovered a duplicate $150 charge on something. That was addressed. Seeing all the other poor reviews, I should have been forewarned, but was going on the recommendation of a very close and trusted friend. I'm truly happy their experience was good, but mine fell extremely short of expectations. I've succeeded in my professional life from being highly responsive to my coworkers and client needs. I'd strongly recommend that Smith Ridge reevaluate their responsiveness-- especially since it's our most precious and forever loved animals we are bringing to them with hopes of keeping them alive. My dearest dog we had to say goodbye to just a few months after our Smith Ridge visit and it hurts to the day that this place and others had let us down. I really have such a poor opinion of so many vets (particularly the emergency clinics) that will load your animal up with soooo many drugs and empty your wallet and bank account with staggering swiftness. Our pets are our lives to many and we deserve better. read more

I brought my 2 dogs here for almost 10 years and although it was pricey we did get relatively decent care for most of the time spent there. I used a few different doctors at Smith Ridge during our time there and most recently our vet was Dr Ruskin. We were in the last few months of our eldest one's life and it was a time when we needed guidance and advice. Dr Ruskin was booked with no openings so asked if it was possible to set up a phone call to discuss her prognosis. I was informed that Dr Ruskin could not give us any time. I was honestly shocked that a veterinarian could have so little compassion and surprised that she had no time to speak to or squeeze in a long time client. I also never received any acknowledgement when the dog passed. A heartless place. Save your money and go to a practice where the doctors actually care about you and your pet. read more

Impossible to make an appointment. They haven't responded to 7 emails in a row. I have been calling for weeks. They either ignore the call altogether or say they will call back but never do. Rude. Disorganized. Worrisome. The dog doc was great but all the vets have left. They need better front of house people too. These reviews are very worrisome. read more

The best vet in or near New Canaan. You can trust them with your service or guide dog.

I had been to Dr. Jenna in the past and was extremely happy and confident with her. After finding out my dog had osteosarcoma I wanted a consult so she could help me navigate a treatment plan. I waited almost two weeks for a phone consultation. Dr. Jenna listened and helped me formulate a plan for my dog who is terminal but still had a good quality of life. The meeting was on a Thursday evening. Dr. Jenna told me I would hear from her the next Monday in regards to a treatment. I never heard from her. I left six voicemails. The office rarely picks up the phone. I finally got an answer after several days of trying and was told by a compassionate secretary that she would have her call me. That never happened the secretary called me back and told me to amputate the leg or do radiation. I told her Dr. Jenna and I had talked about a different plan. She said send an email with your questions and I promise she will get it. I have still not heard back. Dr. Jenna lost her empathy chip clearly. She is not the same doctor who helped me years ago. She doesn't seem to care about dogs or their humans. read more

We love Dr. Jenna (Lenarz) & Dr Ruskin, they take such good care of my two pups. Integrative veterinary medicine has saved my older dog's life and kept them both so healthy and happy. My almost 12 yr old has the energy and appetite of a puppy even with (stabilized) chronic kidney disease. read more

Smith Ridge Veterinary - Happy & healthy - Veterinarians Near Me - South Salem, New York

So I'm visiting in town and my 3 lb dog had a liver relapse and needed her homeopathic crystals to get her back on her feet. They checked and had the crystals that i needed. I asked if i could purchase them and she said no. She said I could get them if I became a client of theirs but that they are not accepting new clients until after labor day 2 weeks from now. Also my dog would have to have a complete medical work up done on her $$$$$ I explained urgency that she had to have them asap could mean difference between her living or dying... she said sorry its not going to happen.... So the veterinarian I'm at which is amazing awesome vet and staff tried calling them to get a prescription of the supplement and was told that they didn't have any in stock.... This is definitely a place that puts money before the care and well being of animals...sad very very sad.... read more

I have been bringing my dogs and cats here for many years. Really appreciate the loving and kind treatment by everyone that works here .

Dr. Jenna (Lenarz) and the other vets there are unbeatable. They offer treatments and services that cannot be found anywhere else. The initial consultation takes 1 hour - not 15 minutes like conventional vets. They talk about nutrition and other essential things that contribute to optimal health that conventional vets are just not trained for. They use the broadest array of treatments I have ever known any vet to use. A litmus test I use for knowing whether or not a vet is worth anything is if they use those toxic "veterinary diets" that are filled with chemicals and processed beyond belief They believe that whole real foods that animals are designed to eat are best. If a vet does not have any training in whole food and carries those poisonous diets, I turn the other way. Yes - the prices might be higher than at most places, but they are top notch and have extensive training in advanced veterinary methods. When conventional vets give up, these vets make miracles. I can't say enough about them! read more

Honestly, I'm not sure what to make of this place. I found their help average, minimal, and extremely expensive. They had very few recommendations about what to do to tackle my dog's cancer. Just a few supplements that they had in stock and then vague but not clear recommendations for key supplements that I learned about outside of them. There are key supplements given to dogs who have the kind of cancer that my babe did, but SmithRidge only kind of mentioned one of them in passing when we were there. Overall, they were responsive when I called to talk with Dr. Ruskin, but advice and what to do was hard to come by and even unclear. For example, whether or not to do Vitamin C therapy. I could have gotten it 6 weeks prior than I ultimately did, but the Dr. made it sound like it wouldn't be helpful - only to then say weeks later that it would be and she had wanted my boy to come in right away. After the Vitamin C the Dr cheered how my dog would be around for a long time - no other proactive things recommended. My babe only lived 3 months after his cancer diagnosis. I'm also suspect about how much more knowledgeable they are than regular vets. All along I thought my dog's cancer was caused by mold exposure that we both experienced. My primary vet did nothing when I had asked months prior, about proactively doing something for my dog because I had become so sick from the mold - surely it was doing something to him too. (I had even seen a major change in his stool.) When I brought this to the attention of SmithRidge the Dr. told me that it was highly unlikely that the mold had anything to do with the cancer. (We were exposed to mold in my air conditioner from June-August. I found my dog's cancer lump in late November. Other holistic vets have since explained to me that there's always a triggering event - a final mix in the cocktail that causes cancer. The mold was severe and oppressive - it was one hell of a triggering event.) I returned to SmithRidge for Vitamin C. And my third visit was because I thought I had overdosed my dog on an herbal supplement. When I arrived the team was actually worried about my dog's stability and immediately put him on oxygen. I asked the Dr. point blank if it was time to let him go. She told me not yet - there was a chance that we could stabilize him and sent me to the nearby vet hospital for a blood transfusion. (Meanwhile I incurred a $1200 bill at SmithRidge seemingly in a matter of 20 minutes.) At the hospital the staff vet took me aside and told me that indeed my dog was in such deteriorated condition that it was really only fair to let him go. I assumed this vet had spoken with Dr. Ruskin at SmithRidge and that this was her recommendation as well because SmithRidge had made it sound like they were already in communication with the hospital and that the two were keeping each other up to date. It wasn't until several hours later when I was still torturing myself about what to do, that the vet at the hospital told me that she had not had the conversation with Dr. Ruskin and that Dr. Ruskin was on a half day and had already left. I was left there to trust the western medicine doctor - many of others had already failed us before and Ruskin and I had just discussed this before I took him to the hospital. In addition, the vet at the hospital said that Ruskin was under the impression that I wasn't ready to let him go and that's why she sent me for a transfusion. (The hospital vet thought he wouldn't last more than a day or a week max with a transfusion.) Essentially, I was left to navigate a very difficult situation with no input from SmithRidge only moments after they charged my card $1200. -- My awesome creature is gone. SmithRidge should have been checking in with me directly or provided clear instructions about what to do at the vet hospital. They could have been clearer in their communication overall and as the go to's for dog cancer, I would expect them to have more ideas for care. No one did anything proactive about possible anemia, or trouble clotting blood, etc. And these were key factors in the deterioration of my dog's health. I would expect this place to be proactive and not so reactive. There are other holistic vets out there and when I get my next dog, I won't be going back to SmithRidge. They seem very good at taking money while providing little advice. $1200 just moments before my dog was given the prescription to be put to sleep - and the hospital then charged an additional $650. AND to this day I've never even received a call from them about tests they had sent out or to acknowledge that they know that my dog is gone. Seems like someone was taking advantage of the situation. read more

Went to see Dr. Jen (the owner) on Friday with a very sick dog. We wound up a few hours later in Katonah Bedford ER with pleural effusion (fluid outside lungs) which she missed during exam. I left a message at the office on Friday. The bigger issue was when i received call back on Monday, I was told Dr. Jen would not call me until Tuesday morning. I explained that my dog was having difficulty breathing but she couldn't be bothered with calling me. I never received a call on Tuesday morning. We had to put our dog down because she was suffering. We finally got a call from Dr. Jen on Wednesday. A waste of $800 plus dollars for exam, blood work and herbs she will never use. They are all about making money and don't care about their patients. read more

Like buying a boat or a second home, if you have to ask "how much?"...you can't afford it. Smith Ridge is highly expensive and the homeopathic recommendation for my dog's allergy did not work. I can't even relate the cost of the bill because it's too painful to relive. We now go to Dr. Willimann at Vet. Care of Mt. Pleasant. The staff is lovely and caring and Dr. Willimann even texted me to check up on my dog between visits. I couldn't be more satisfied to have switched vets. read more

Dr. Seo is hands down the best veterinarian I have ever met. He is honest and caring. He is a rare gem. He has treated my dogs since they were pups, and they are living well past their primes. I have moved, and I am so disappointed in the vets I have tried that I will be traveling 2 and a half hours to bring my dogs to him. Yes, he's that good. He explains everything to you in a way you can understand. He's exceptionally patient and understanding. He does not force unnecessary drugs, treatments, or procedures. He truly cares about your pet. I highly recommend him. read more

This place is heartless and incompetent. After elective surgery, they sent my beautiful five year old dog home with internal bleeding and convulsions. I brought her back twice and they actually told me that they were "happy" with how she was doing. They sent her home once more and when I returned they told me to bring her to an emergency hospital because they do not have overnight emergency staff. She was screaming and bleeding on the car ride. It was too late. I said goodbye that day. It has taken me two years to write this review and it is too painful still to recall the extent of their horrible and uncaring treatment of my beloved pet. The total bills that weekend added up to $10k dollars total. I never questioned the fees. This is a horrible place to bring your pet. A nightmare. read more

My dog has12 pages, single spaced, of allergies. I was told about Dr. Marty's holistic and homeopathic Vet center, Smith Ridge Veterinary Center in South Salem, New York. It is the country club of Vet offices. A bit like being in a Stepford world, cold, sterile, and almost inhuman, which makes you feel like you have entered another universe. Outrageously expensive and totally uncaring about the dog. And, one hour from New York City where I live. They have a 4 year regiment of allergen shots and many, many pills at high prices. I was saddled with a doctor, Dr. Jenna, who was totally uninterested in my dog but thrilled about about her work. Which in the end didn't work on my dog. It was a bit like being at Mt. Sinai Hospital in New York where the ego of the doctors is far more important than the care for the patient. That is how I was treated by Dr. Jenna. She never returned a call. I was informed Vets do not get paid to talk about the reports that have come in after dog's tests. After demanding a call it came 31/2 weeks later. At first it relieved his scratching but after three years it came back full blown. We had many tests and I am still waiting for a return call after 6 months of leaving messages. Finally three weeks later an assistant who had no real knowledge or information called. Dr. Jenna is a piece of work as is the Stepform emporium for dogs, Smith Ridge Veterinary Center. read more

When I first met Dr. Jenna, I was thrilled to find a holistic vet who seemed to take the time to get to know my dogs and willing to find options that didn't include unnecessary drugs and surgery - I sung her praises to anyone and everyone who would listen! I initially brought one of my dogs in because she was limping and Dr. Jenna diagnosed her with a partially torn ACL and recommended we buy her an $800 brace rather than getting her surgery. Perfect! Bought the brace and used it diligently, but after 5 weeks of use my dog was getting worse. I brought her back in to Dr. Jenna to discuss options for moving forward. Dr. Jenna had one look at my dog and agreed she had gotten noticeably worse since her last visit and promised me she would consult the brace manufacturer and an orthopedic surgeon and come back to me with other options. That was Friday, November 29th and she promised to call me by Tuesday, December 3rd -- in the meantime I was to keep my dog confined until we had a new plan. Tuesday came and went with no call. Wednesday I waited until mid-afternoon to call - no one picked up at the front desk so I left a message. By 5pm I still hadn't heard from anyone so I called back. When I asked what the update was, I was advised that Dr. Jenna had been "too busy" to follow-up. When I asked what their follow-up plan was, I was told they would continue to call the brace manufacturer until there was a resolution. When I called on Friday to follow-up again, I was told they still hadn't even sent (!!!) my dogs information to the manufacturer...in other words NO ACTION HAD BEEN TAKEN FOR A WEEK while my dog was left confined. Today is December 24th, almost one month to the date of the last time I heard from Dr. Jenna at that last appointment. Neither her nor her staff ever followed up with me on a plan for my injured dog. That information they were missing from the manufacturer? I got it in 30 seconds myself. The funny thing is, I wasn't even mad when the brace didn't work - I just wanted another option to help my dog. Instead Dr. Jenna disappeared and her staff made me feel pushy for following up on the care of my dog. Luckily for my dog and me this was not a life-threatening situation and we are now until the care of a fantastic vet and surgeon. I am posting this because this might not be the case for the next dog (and family) that is treated this way. In making a decision, just ask yourself if this is how you want to be treated by your vet when and if something goes wrong with your pet.... read more

Initial Reaction: I'm surprised there aren't more reviews on this place. I took my puppy there for a routine check up, he saw Dr. Ruskin and was completely comfortable, she answered every question I had and even took time for my puppy to play and comfort my pup before she started the exam. They take a very moderate approach to medicine which is exactly what I was looking for. Disclaimer: Prices....You get exactly what you pay for! Being a poor student myself I did feel a slight twinge when I heard the price and dutifully handed over my credit card, BUT the staff and doctors were so amazing I realized it was more important to spend money on great health care than toys, fancy treats, and other unnecessary things. Conclusion: If you want the best for your pet, there is no doubt in my mind that Smith Ridge is it. After all, I am willing to drive and hour to get there! read more

This is a review for Martin Goldstein and his stellar team of vets at Smith Ridge. When my golden retriever Tipper was diagnosed with inoperable liver cancer, "Dr. Marty" and his team were highly recommended by several people, so I took her up there. The fees are wildly expensive, but with a comprehensive program of holistic meds and phone consultations, we were able to prolong Tipper's life two years, and most of the time she appeared to be happy and healthy. We actually didn't have to travel up there much at all, and had her monitored by our vet in the city. We dealt with another of the associates, and in truth I don't think I ever actually met Martin Goldstein at all. Dr. Marty is also "veterinarian to the stars," including John Travolta, if that matters to you. His book "The Nature of Animal Healing" http://www.amazon.com/Nature-Animal-Healing-Definitive-Holistic/dp/0345439198 is a wonderful handbook for caring for your little monsters. read more

Before you call them, read this. These people dropped the ball and then refused to bend their rules to help my dog. They do not care. Made and appointment for phone consult - Goldstein is 600+ just to talk to him, one of the other vets is $360 - went with one of the other since Goldstein was booked up for a bit. A lot. But I want my dog to live. Gave them info on my vet, made appoint. Several days later, an hour before the consult, I get a call stating that they have to cancel because I never filled out the paperwork they say they sent in an email. I told them I never got an email - which was just confirmed minutes ago - they never sent it. They dropped the ball. I asked to do an email consultation because the next appointment they now have I will be in South America preparing to get on a ship for Antarctica. Gone 3 weeks. I didn't want to wait that long for my dog to get started. I could have had my dog sitter start with a program as soon as I talk with them. They told me they will only consult on the phone. Refused to budge. Told me to buy a phone card and to be available when I'm at the bottom of the earth. Sickening lack of compassion. These people dropped the ball and then refused to bend their rules to help my dog. I will find somebody who actually cares. And a question for Dr. Goldstein re: the exorbitant fees -- How much is enough for you? read more

For those who found their reception indifferent, my advice is to hang in there. I have been taking my 12 year old female cocker spaniel to Dr. Shane at Smith Ridge for over a year. Initially, the environment was so unfriendly I wasn't sure whether it was personal or not. Over time I guess I passed whatever milestones and today I am greeted with friendliness and always treated with respect. The treatment is always supplements first. My Taffy has slimmed down, become relaxed and less aggressive even around people I know she doesn't care for, seems to have fewer allergies and in general is a healthier dog since she's been going to Smith Ridge and Dr. Shane. read more

What a disheartening phone call with Smith Ridge recently. My 16 yr old dog has been going to Smith Ridge since a puppy. I called with an emergency in that my dog was having stomach issues that had moved to the next level from just loose stool to throwing up. Having been such a long term client of the practice and Dr Ruskin's I had hoped they would agree to squeeze him for a consult and advice. Dr Ruskin was booked with no openings so I asked that she be made aware of my concerns and worries and despite knowing my concerns she did not find any time to see my sick boy. Instead, she recommended (through the receptionist) that I take him to an emergency vet for IV fluids. Keep in mind she had not seen him or even spoke to me about him, yet recommended this. He had been drinking water at least twice a day so I had no worries about dehydration I just wanted her advice and input on his stomach issues that seemed to be getting worse. After convincing the, not very compassionate receptionist, to ask the Dr. again if she would see him I received a call to once again be told she has no time to see him and I could see the other doctor in the office under an "emergency visit" but that Dr Ruskin ultimately believes (sight unseen) that he'll need fluids and that could not be done at Smith Ridge because as the receptionist reminded me multiple times "they close at 5". It was somewhat very surprising to me that Dr Ruskin could not find any time to see such a long time client in distress and was fine with sending me off to some emergency vet for IV fluids. I can't imagine all the pets she was seeing that day were in distress as my boy was so why not find 15 mins to make me feel better by just taking a look. All my 'scheduled' visits in the past with Dr. Ruskin have been great but it was in this emergency that it became clear to me that any Dr who would not find time to see or speak to the owner of a sick dog is not the doctor I want my boy seeing. Fortunately I found Dr Willimann of Veterinary Care of Mount Pleasant who was happy to squeeze my boy in, even though she was also booked all day, and gave me wonderful advice (btw Pumpkin is a miracle food for bad stomach) and medicine. No IV needed. read more

Dr. Ruskin is the best. she spends a lot of time on the phone and in person discussing the course of care for my JRT. I cannot say enough good things about her and the Techs there. read more

I have been going to Smith Ridge Veterinary Center for over 12 years. The vets at Smith Ridge are the best. They truly care about the well being of our animals. read more

We recently found Smith Ridge for our 13 year old Toy poodle. She had been a heart patient for 2 years. Our local vet didn't have much to offer when our Precious began to experience congestive heart failure. We met Dr. Dongho Seo and thanks to his wisdom, kindness and caring we got to enjoy our little one for an extra few months. He had many great ideas of supplements to use and ways to help Precious to be more comfortable. Dr. Seo spent much time listening to our concerns and observations. He actually heard us and respected our knowledge and relationship with our baby. There were many times that he and his assistant Vanessa spent more than an hour with us. They were so gentle and compassionate that we just knew that we were in good hands. Several times I needed to call Dr. Seo with a question or to change something that we were doing. He always took my phone call or got back to me promptly. When you meet a person with great integrity and decency..... you know that you are in the right place. We drove 45 minutes each way and would do it all again! Even when the day came that we knew it was time to put Precious to sleep..... the kindness and the gentleness from Dr. Seo made the experience bearable and so humane. Our lasting memory will be of our Precious receiving the best and most genuine care . We are forever grateful. I must add that the front desk staff was also lovely and helpful. They knew who we were after our very first visit. After we do some traveling we hope to be back at Smith Ridge with a new puppy! We wouldn't go anywhere else! Barbara and Ze'ev Schori read more

I would have provided this vet with 5 stars when Dr. Marty Goldstein was the owner. However, since Dr. Jenna Lenarz has taken over, this practice has gone downhill considerably. I had the same experience as the lovely woman who wrote below about her 16-year-old dog. We have been going to this practice for almost 20 years, I have spent countless amounts of money there. When my dog recently couldn't move and I called to speak with Dr. Jenna, not only was I told that she couldn't come speak to me, but I was told I couldn't speak to her for a week??? That was the time when I had a scheduled appointment. I begged and cried to the manager and provided the analogy if I were to call a pediatrician and say there was an emergency, could one imagine the dr not bothering to speak to me for a week? My dog was completely misdiagnosed. Jenna had done chiropractic work on him three weeks prior and there has been since February numerous evaluations and examinations. However, after this horrific treatment where information was relayed through the receptionist (contradictory treatment information that I could not possibly follow), I found a wonderful new vet, Valley Vet in New Milford Connecticut. Dr Kristie went out of her way, unsolicited, multiple times, in the short period I have known her. This lovely vet in one minute found a mass which she diagnosed as advanced bone cancer. I was never told this by the vets at Smith Ridge, nor would they even take my call. It is now one week Later and my beloved dog has passed away after a horrible seizure in the middle of the night, as the cancer had spread to his brain. I want to save any other dogs from going through this horrific experience because we were treated like garbage, dismissively and the cavalier attitude was beyond the pale. read more

$230 to walk in the door for the Vet to "meet" your dog the 1st time. Ludicrous and it's sad because it's taking advantage of the love people have for their animals to charge such an outrageous amount of money. read more

My Sienna was diagnosed with a cancerous bleeding stomach tumor by an internal specialist vet 3 months ago. She was originally 18 lbs and was down to 14 lbs. Surgery / biopsy were not personal options for me as it meant she would have to be put down if cancer was confirmed. I am not in favor of chemo and prefer to give QUALITY of life vs. quantity and did not want to do treatments that would make her sick. I was given meds to keep her comfortable and told to enjoy whatever time she had left. After calling 2 local holistic vets and 1 cancer specialist, none of which showed any urgency to my situation, a friend of mine told me about Smith Ridge Veterinary Center. I decided to make that call the next heard and felt my urgency and told me to come in the next morning. It was a 2 hour trip up and a 2 hour trip back and it was worth EVERY minute of the drive, including the traffic. Dr. Jacqueline Ruskin saw and examined her and after reviewing her records, recommended a supplement program after a 3-day IVC treatment. Sienna's tumor stopped bleeding and she had clear bright eyes again, her coat was shinier than ever, and she had pep in her step and a bounce in her walk again!!!!!!! She was going on very short walks, growling at her brothers and sisters again and climbing the steps which she hasn't done in awhile. She was so weak right before taking her for the treatments I thought she was going to pass right in the car on the way to Salem that first day for the exam and evaluation. The doctors and staff at Smith Ridge even made a room for me to sit with her for her treatments and their vet tech staff held her for hours on her second day. I can't say enough about Smith Ridge and especially Dr. Ruskin. THEY SAVE LIVES AND GIVE QUALITY TO THOSE THAT HAVE NO HOPE. Even if she still had the tumor she had more time. More QUALITY time with me. Sienna passed on February 2nd, 2016. She had 3 months to the day of LIFE after her diagnosis. She was pain free, eating, wagging her tail, and loving me until the night before she took her last breath. She passed at home, peacefully surrounded by her family, next to me, pain free, stress free, and ready to fly. There are no words to thank Dr. Ruskin and the folks at Smith Ridge for those precious 3 months. 99 days........99 times I go to wake up with her, hold her, feed her, snuggle her, tell her I love her and receive her love with had no boundaries for me. I have Dr. Ruskin to thank for that........99 times over. I woke up every day thanking God she was still with me. None of us have guarantees for tomorrow. These 3 months showed me that we need to be thankful not just when our pets get cancer but every day. 99 hugs x 99 times a day, 99 mornings, 99 nights........THANK YOU DR. RUSKIN! read more

While I agree that this vet practice is expensive, I feel like my pet cat received tremendous care from Dr. Ruskin that was worth the price. Her (and the practice's) approach to animal care takes the whole animal into consideration. She gave me an additional two wonderful years with my cat and I'll be forever grateful. The difference in superior level of care has been astonishing. Highly recommend. I only wish they had a 24 hour emergency clinic, but that is only because I don't want to ever have to take my pets to another clinic. read more

We took our Bernese Mountain Dog, Cooper, to Smithridge for most of his 11+ years. Dr. Marty taught us about holistic medicine, and we treated our dog under his guidance. We wouldn't have traded this experience for anything. We are sure that Cooper led a long, healthy life because of Dr. Marty's care and his approach to natural healing. The staff is always accommodating and understanding. The "Ask your vet" feature on the website is wonderful. Towards the end of Cooper's life we had lots of questions and needed support. We got it 110%. As we heal from our loss, and look towards a new puppy, we will surely return. We would NEVER return to conventional veterinary care again. read more

I live a good distance from Smith Ridge, and it took some planning to get there for the procedure chosen to help my dog with a cancerous mass. That being said, if you are having issues on the phone or feel they are sometimes dropping the ball, I went through the same thing. I feel like the process out of office could definitely be better. Due to the initial reaction, I actually almost didn't go there because there were times I was beyond frustrated. However, when I was physically in the office, it was a totally different experience - they were very compassionate and easy to deal with. I do not regret going there and know I am doing all that I can for my fur baby to live a longer life. read more

Beware of this place. Do your research first. They sell you $2,000 worth of supplements that will help your pet then you are back to your regular vet to save them. read more

I took my dog to Dr. Marty Goldstein (this was awhile back) and he hardly even looked at him but he insisted on showing me a photo book of all his "miracle cured" animals. That should have tipped me off. But he played on my emotions and I allowed him to operate on my dog. After the operation he admitted that he was not a board certified surgeon and told me he had almost cut a tendon in my dog's leg and was afraid his leg would be useless. I almost fell over. It was not cut - but thousands of dollars later my dog passed away. After a vet visit, my dog was always in great distress. Marty would Inject something Into to his leg - he never told me exactly what it was- and It bothered me that I was never allowed into the room when they administered the shots. I loved my dog so much- he was a very special animal- and I highly regret bringing him to Marty Goldstein who really only cares about lining his pockets, in my opinion. I would never recommend him to anyone. read more

Over the years, I have taken two adopted Black Labs to the vets at Smith Ridge. They gotten excellent care, some for very difficult to treat issues that would be difficult to find else where. The first was being treated by a veterinary oncologist for a rare form of stomach cancer. Expected life span with this diagnosis and surgery and oncology treatment is very short. Smith Ridge helped build up his immune system and help keep his quality of life very high until the very end, about a year longer than expected. The second adopted Black Lab was being fostered in New Orleans prior to his adoption by us. He was nursed back to health by his foster family and received standard treatment to try to deal with heart worm. The treatment didn't work, and neither did some alternative techniques that were tried. After we adopted him, we brought him to Smith Ridge. An alternative treatment was offered that was customized for him. No pain, no restrictions. No bad reactions. The treatment worked and the heart worm condition was cured. Since then, he was been treated for a variety of other issues, including a food allergy. They the identified the culprits, and we changed his diet with great results. The preventive care and other sustaining techniques to help maintain his health have been very effective. Currently, he is being treated by Dr. Randie Shane. She is caring, has a great rapport with Beau, and provides outstanding care. The staff, technicians, resources, and other doctors at Smith Ridge have been a pleasure to work with. read more

Awful. prescribed the the wrong medicine for my dog. Recommended and performed surgery that was not needed, following surgery the tumor on my dogs eye was bleeding and gushing out blood, not a drip. I could not stop the bleeding. I called them and asked that I could bring him in to have at least a tech help to stop the bleeding. Their response, "take him the emergency hospital". After I told them he would never make it there, they could have cared less and still refused to see him, but told me that the best thing to do was to make an appointment, but if I brought him by they would not help at any level until the appointment ..Beware of these con artist as they prey on those of us that have immense love for our pets. If you have had any issues with this group please email me as we will be setting up a class action lawsuit against them read more

My little dachshund Blue was diagnosed with Cushings back in January 2008. I consulted with several vets, all of whom told me the same thing: that my only hope was to give my dog a medicine that contained DDT, for the rest of his life -- and that I would have to wear gloves to give it to him!! I was so upset!! I had Dr Marty Goldstein's book so I called him up. He has such a great perspective on natural healing for pets and was truly inspirational whenever I spoke with him. He put Blue on natural supplements and even though Cushings is a chronic disease, he remained stable and off any pharmaceutical products for the rest of his life. I can't say enough about Dr Marty -- I trusted him so much and everything that he said that I wish he were my doctor!!! (And I would love it if he would bring back his radio show!!!) THANK YOU AGAIN Dr Marty and Smith Ridge!!! I will see you again!! read more

I have been going to Smith Ridge Veterinary Center for over twenty years. During this time I have been afforded the opportunity of working with Dr. Marty and Doctors' Ruskin, Lenarz and Shase. These Doctors are the "best of the best." They are not just veterinarians they are individuals who are devoted to the well being, comfort and health of all our four legged friends. Everyone at Smith Ridge make the trip a pleasurable one, the reception staff, back office, the vet assistants; are all genuine, caring individuals . I have recommended them countless times over the years and have always received grateful thank you for those recommendations. I started practicing a holistic approach to my pups health 20 years ago. On Nov. 4, 2015 I lost one of my friends, Scout, an 18 1/2 year old cocker spaniel, . She was the oldest patient in Dr. Marty's practice and they made sure her last days were comfortable. She passed peacefully in my arms. I know in my heart and mind that her long and healthy life was derived from following the holistic approach which I learned and continue to learn from the doctors at Smith Ridge and especially because of the care afforded her by them. She is survived by her 6 year old Golden retriever sister Bree. Last week I brought her to Smith Ridge for her annual teeth cleaning. I live in New York City and several friends asked "Why drive 2 hours each way, there are plenty of vets here." My answer was simple, if I had to drive to California to find the care, love, professionalism and security I have at Smith Ridge, I wouldn't think twice. I am truly blessed to have found them . read more