I can see clearly now, the rain is gone I can see all…read moreobstacles in my way Gone are the dark clouds that had me blind... After an appointment here you can see clearly now. 5/5 Service You can book appointments online, I tried but actually had a question, called and booked over the phone with an appointment that same week. Online it only had appointments a week out. The staff is always very helpful from the front desk, to those helping with the eye tests to the Doctors. 5/5 Selection Large selection of glasses, from designer to generic brands. Glasses or shades at night. Transition to regular lenses there are options for you. 5/5 Parking They have designated spots for this location which is nice when the shopping center gets busy. Overall a pleasant experience with the staff and optometrist. Psalm 33:5, God bless

I would give Golden Optometry zero stars if I could. This is not the first time I have had an issue…read morewith this office, it has happened multiple times, and I am completely fed up. I scheduled an appointment for 4:00 PM. That is the appointment time I was given. I showed up expecting to have my exam, only to be told that I could not be seen because the doctor was no longer available and that I was supposedly required to check in by 3:40 PM. Excuse me, but WHY was the 3:40 PM check-in time not clearly provided when I made the appointment? If patients are required to arrive 20 minutes before their scheduled appointment or risk losing their appointment, that information should be clearly communicated at the time of booking. And here's the worst part: NO ONE CALLED ME. Not a courtesy call. Not a warning. Not a message saying, "Please arrive by 3:40 because the doctor will not be available after that." Nothing. I wasted my time driving there, only to be told that I couldn't be seen. And this isn't an isolated incident, it has happened several times. A medical office should respect its patients' time and communicate important scheduling requirements before the patient shows up. Instead, I was left to find out the rules only after arriving at the office. Absolutely unacceptable. If you don't want to waste your time, make an unnecessary trip, and potentially get turned away because of information they failed to communicate, I strongly suggest going somewhere else.

GRATITUDE VISION always gets it right. Alex always gives you the best service and help. He really…read moretakes good care of you.

Exceptional service with Dr.Zin Min and great customer service with Siri! 10/10!!!!!!read more

incredibly rude!!!! the doctor is so cold and arrogant. my son did his exam here and mr. phong or…read morewhatever kept yelling red... green... just answer the question. at a 10 year old. any time my son was unsure or had a question, that was what he would tell him. he seems like an old angry a**hole just mad at the world... well sir?? why did u pick an occupation where you have to deal with people. jacka**. like i said before, dont waste your time coming here. rude scammers.

Great service, very friendly staff, and reasonable cost!…read more I've been here a few times already over the past few years and the staff and Dr. Nguyen are all very friendly. I called ahead of time and they easily scheduled my appointment for the next day. They kindly provided a contact lens case for me to use when I took off my contacts before my eye exam. Dr. Nguyen was quick and efficient with my eye exam and kindly answered my questions about LASIK since he's been recommending me to get it done while I'm still young. The staff was super friendly and patient when I was deciding on which pair of glasses frame I wanted. It's always so hard for me to choose a suitable frame, so I took a while, but they never rushed me. They have a wide variety of frames to choose from and plenty of mirrors to use while trying on the frames. I was also notified the next day that my glasses were ready for pick up already! That's super fast! My insurance covered the glasses, so I just had to pay for the contact lens exam which was $115 which is reasonable.

I have been coming here for years to see Dr. Martinez. Everyone at the front desk is great and Jose…read morethe manager is so helpful and attentive. They make sure to take care of you at this location, which I appreciate. I always get the oculus back of the eye photos because I think they are worth it and it's great hearing Dr. Martinez explain every part of the photos each time! Thank you guys for being wonderful!

This store is very very frustrating. First I get my glasses. I come to pick them up and find out…read morethat they did my new glasses with the same prescription as my old glasses so I have an additional three weeks to wait to get glasses that I need and then I get a text that they're ready. I checked the website. I check everywhere and they're open until 6 o'clock tonight and then I get here and there is a sign on the door saying also sorry we now close at 1 o'clock on Tuesdays, thank you for updating your website and everywhere else. Thank you for wasting my time and having me leave work early and costing me money to not be able to get what I should've had three weeks ago I will not be coming back.

I have been coming to Supervision Optimal Center in West Covina for years, and I cannot recommend…read moreDr. Lee enough. He is a fantastic ophthalmologist who is not only incredibly thorough but also has a great sense of humor. Every visit feels professional, personal, and actually enjoyable, which is rare in a medical setting. He takes the time to explain everything clearly, making sure you understand your eye health and options without ever feeling rushed. Dr. Lee's combination of expertise, patience, and charm makes him stand out. I always feel confident in his care and know I am in excellent hands. Whether it's a routine checkup or a more complex issue, he approaches every visit with attention to detail and genuine care. I recommend him every single time to friends, family, or anyone looking for a top-notch ophthalmologist. This office is a gem, and Dr. Lee is the reason I keep coming back.

I really like the doctor here. He was very sweet and very knowledgeable. He went in depth to talk…read moreabout my vision and I was very pleased! Will def be coming here again.

I originally had given Dr Chang a 5 star review but I have to go back and change my review due to…read morethe fact that she mIs diagnosed the reason I was not able to see with the glasses she prescribed. I went in the first time she checked my eyes and said I had one eye that was far sighted and one near sighted...hmmm but I said ok she's the doc. Well I couldn't see with both pairs of glasses she prescribed ok I come in and she checks my eyes again and changes the prescription and again I can't see. I see very blurry and I did let her know her response was you just need to get used to them. Well after several weeks of trying I decided to go see an ophthalmologist (eye specialist) he actually told me a had a cataract and thus is why I couldn't see. I'm not saying she isn't a good doc but I guess she needed to have dilated my eyes? What she told me when I called on the phone was that she had told me but she hadn't then she proceeded to say "everyone has cataract when they get older" and no need for surgery if vision is correctable with glasses. Which I proceeded to tell her it's NOT correctable I see as if I were looking out of clouds in my eyes! She did want me to come back so she could check my eyes again for the third time....but I did not, and she did say to get a second opinion about the cataract. But when I can't see out of my eye I think it's time for surgery. Long story longer...she did return some of the money I had paid for the glasses which were not cheap! I would recommend you get you eyes dilated instead of using that state of the art machine she has $50.00 extra bucks. She is very nice but just make sure if you feel something isn't right you do get a second opinion.

Great doctor , friendly personable and best of all knowledgeable! I highly recommend her and this…read moreoffice.

I am coming back to review based on the doctors and the staff from my recent appointment: the…read moreAndersons and I met Dr. Anderson which is their daughter and I think she was lovely and was very helpful with my visit. She told me my retina could be in the textbook and that was such a compliment and Ruby was helpful again. I did have a rough customer service experience with other employees that were interns in the past but the staff that has been at Vision Max over the past year/recent months has been accommodating and helpful and the doctors are great.

This place gets you taken care of right of the bat. Great selection in frames and the employees are…read morevery assertive, kind, helpful and knowledgeful. This waiting times are short and if you have an appointment even better. They do accept Medi-cal as well. Come check it out and SEE for yourself lol

I am extremely disappointed to be writing this review after more than 25 years as a patient of Eye…read moreCare Associates. My mother, brother, daughters, and I have all received care here over the years, and I had always associated Dr. Morris's practice with trust and patient care. Unfortunately, my most recent experience has completely changed that. My last two visits were with Dr. Bun. At my most recent exam, I explained that I am an elementary school teacher and that my vision needs have changed. I now need help with distance, reading, and especially seeing my computer screen. I specifically explained that I was constantly taking off my distance glasses to use my computer and switching to readers for close-up work. Dr. Bun recommended progressive lenses. I was hesitant about the additional expense, but I was told by both the doctor and staff that I could try them and that if they did not work for me, they could be changed under the warranty. When I picked up my new glasses on August 11, I could see at a distance and through the reading portion, but I could not see my laptop screen clearly at ANY angle. Thankfully, I had brought my laptop with me specifically to test this before leaving. Michelle told me they could remake the lenses as distance-only with Transitions. I agreed and then asked how the refund for the progressive portion would be handled, since I would no longer be receiving progressive lenses. I was told there would be no refund. That means I paid an additional $193 for progressive lenses, they did not meet the need I specifically discussed before purchasing them, they are now being replaced with distance-only lenses, and Eye Care Associates is keeping the additional $193. What makes this especially upsetting is that I had already made it very clear that finances were a concern. I even declined a $25 retinal image. Spending the additional money on progressive lenses was not a casual decision. I agreed because they were recommended for my needs and because I was reassured that I had options if they did not work. I understand businesses have policies. However, I do not believe it is reasonable to charge a patient for a more expensive product, replace it with a less expensive product when it does not work for the stated need, and then refuse to refund the difference. After more than 25 years of loyalty, I am incredibly disheartened that this is how my relationship with Eye Care Associates is ending. A practice that I once trusted enough to recommend to my own family has lost both my trust and my business over the way this situation was handled.

Dr Morris was patient with my questions, explained fully, and listened to my answers. He took more…read morethan the usual amount of time with me, and was consistently courteous. The staff was the same.