We've lived a short drive away and finally decided to make a visit! The park overall was clean with…read moreemphasis on the restroom. I walked in and immediately I saw cleaning staff on duty. This was very important to me as I am a stickler about public restrooms. There was plenty of lifeguards on duty. Very family friendly environment. Plenty of seating with the option to rent cabanas at an affordable price. Definitely going back!

We went on a day where it was really packed and we still enjoyed it! The wave pool, the slides, and…read morethe lazy river!!

Well I don't like this cause it is buttcheeks. They made me pay when it was actually free 2 weeks…read moreago but idk why actually. The people are normal but I still can't over the fact that they made us pay. That is so silly. Ps: deez nutz

Fabulous staff, cool pool, perfect for an afternoon of fun for us!! Thank you to the city of…read moreMcKinney!!

New staff is rude and completely unhelpful! Guest rates when up to $15 a person although it was $5…read morelast week. The young woman at the desk (never saw her before) was as rude as they come! I may be discontinuing my membership if things don't change soon!

Been going to this gym for about 9 years. Love the pool and locker room! We play water volleyball 3…read moredays a week. So much fun!

There seems to be a lot of maintenance issue with the Lagoon. The lagoon was this past week shut…read moredown for maintenance. As the previous person noted, this happens at least a few times in the summer. The HOA management company recently hired a new community manager. Hopefully, some of the many issues in Windsong Ranch will get solved.

Wow, hope to move here some day. Wonderful water features. 5 acre lagoon, say what???!!read more

Huge park! Family friendly and huge. One of the best places to visit in Sherman…read more Baseball - Check Running ‍- Check Walking ‍- Check Animals - Check Playgrounds - Check Soccer - Check Trails - Check Swimming - Check Bathrooms - Check Swings, slides, misc? Yup! Well maintained, lots of parking and shade! Check it out!

We have installed a pool before, so we have a good understanding of what to expect during the…read moreprocess. Initially, we were pleasantly surprised by how quickly Emerald Waters Pool completed our pool installation. Unfortunately, we soon realized the speed came at the expense of doing the job correctly. The biggest issue was that the required city inspections were never completed before construction moved forward. Will advanced the project all the way to the final inspection, where the city rejected the entire project. We then spent approximately two and a half months waiting for everything to be corrected and approved before we could finally move forward with the plaster. Even after receiving city approval, the problems continued. The site had not been properly prepared before the plaster was applied, resulting in it having to be installed twice. Then, just three weeks after installation, the color began fading, which was clearly not normal. We contacted Will about the issue but never received a response. We also discovered that the waterfall was installed off-center, another quality control issue that should have been caught during construction. In addition to the pool, we hired Emerald Waters Pool to install a patio and walkway. The workmanship was disappointing. The pavers was neither straight nor level without constant supervision, and we had to insist that sections be redone because they were not installed correctly. To make matters worse, some of the additional work we paid for was never completed. It is also worth noting that the work performed outside of the pool installation was never covered by a written contract, which appeared to avoid documenting that portion of the project. Based on our experience, we cannot recommend Emerald. Between the missed inspections, poor workmanship, lack of communication, and incomplete work, the project became far more stressful and time-consuming than it should have been. We strongly encourage anyone considering this company to continue their search for a builder that prioritizes quality, communication, and accountability.

From the owner: We’re a family owned and operated company. With our start in 2011, we’ve always treated our…read morecustomers as family and done our best to do every job as if it were for our home. We do our best to keep our prices low and affordable to accommodate for different budgets.

What a great little water park for little littles this place is. My kids cannot get enough of the…read morelazy river. We've been here a few times already and it's simple fun that can entertain adults and kids for hours. My kids just started swimming without water wings this summer and we feel they are totally safe in the shallow depths. Very excited for when they get older to hit the big water slides and hopefully plan a birthday party there.

just now New If I…read morecould give this place 0 stars I absolutely would. I went out of my way to drop off my application in person and when I called to check in they said they would have to look for it. This was at the end of May. I called almost a week later and was told by Celeste the person in charge of party rentals, that my application was lost. I asked multiple times if the date requested was still available. She went ahead and booked me June 7th. I made my payment that same week. I receive a confirmation email, I also received a reminder two days prior to the event. I went out of my way to buy balloon decor since we would be inside. I had a whole balloon garland, backdrop ordered. I had table covers dessert trays, food and table decor. So you could understand how DISTRAUGHT I felt when I received a call on June 28th around 2:45 pm 1 hour prior to our party to let me know that it was an error and I was double booked. They had over 2 weeks to notify me. I was then told that I would be refunded and that I could be outside at the tables. They didn't even offer me a private pavilion. I had to set up at a table next to the lazy river. My desserts? Melted and ruined. Party decor? Unable to return and all of the money I wasted will not be refunded. I should have seen the red flags from the beginning but I truly just wanted my 5 year old daughter to have a great party. Anyway please think twice or definitely be on top of your reservation because these people are unprofessional and don't care about your money or time. They will literally play with your livelihood and refuse to talk to you after. I was told I'd need to send an email because the managers are too busy. Please do better and be considerate of people and their families. You would be upset if it happened to one of you. Completely unacceptable to say the least.

I wish I could give them ziro star but I can not, it was good pool but Manager Rebeka is not good…read moremanaging , Should be public pool but someone make a mistake with privat pool and Rebeka can not managing too and hiding and refused to respounding

Honestly I had no idea there was a "Ford Pool" and I live not 6 minutes away off Bethany and…read morerathbone...but my daughter found about the swimming lessons for my sixteen month old grand baby and we have enjoyed it... everyone seems to be friendly enough... pricing is responsible... learning is great... love the cleanliness... Love year round activities Thank you....