My kids get a huge kick out of being here. And it's nice for me to have some time just watching…read morethem love life. The staff have always been friendly and know what they are doing. I was pleasantly surprised to see some of the staff inspecting springs on trampolines this morning while the park was a bit slow. It did not seem to be an easy job, but one this dad appreciates greatly! We are really excited about the Flight Club. There are two tiers, $17 for 1.5 hours or $22 for 2 hours. You pay that price monthly and can come in as often as once a day to jump for your 1.5 or 2 hours. If you jump only twice in a month it's worth your money! (There are some restrictions so check the details online or at the park). Overall, I love this place. It's good for the kids and their energy outlet needs it.

Always great! This place always has something for everyone. Whether it's a small trampoline, or an…read moreobstacle course, there is always fun to be found! Love coming here. Staff are chill, bathrooms are clean, great place!

When you first walk in it's a bit confusing on what your first step should be. Signing a waiver is…read morewhat has to be done before you can pay or redeem a pass. The front desk staff seem to need a bit more training in customer service and explaining the process or any questions that may come up. The socks that must be worn inside are $3 and are reusable. You are also given a color coded wrist band. The color is dependent upon your jump time. There are shoe cubbies that are all open. I didn't see any lockers. So if you have any items of value, don't bring them in. The jumping area is pretty big . There is a certain area reserved just for children 6 and under which I appreciated. The staff that walks the jump area is pretty friendly . They are definitely watching the kids and making sure the paths are clear. The kids and adults inside were quite a different mixture of backgrounds and ages and everyone seemed to get along well. The vibe was pretty upbeat and I think everyone just pretty much wanted to have a good time. Contemporary and older music plays while the kids jump. Very family friendly . I will be back.

Came here on a trip with my boyfriend and his nephews. Little did I know, I, the 33 year old, would…read morehave the most fun. This place lets you be a kid again - I was so anxiously (and deliriously) happy! I can't quite put it into words. I tried doing a few jumps and cartwheels off the ramps. Though I was a little sore the next day, this was an awesome workout while having a blast with the kiddos!

Bummer that I had to listen to someone vacuuming when I was trying to watch my kids play.read more

This is a costly experience with arbitrary rules for 'safety reasons'. Exposed hard edges,…read moreuninflated stepping stools with masking tape on the sides in the Ninja area are likely to cause an injury. Their extensive waiver won't protect them from a poorly maintained facility. They refuse to allow comparable grip socks; another money grab, misrepresenting the actual cost to participate. The bathrooms were clean, but boy's restroom had broken soap dispensers.

This place is the definition of controlled chaos. It's highly entertaining watching this place fill…read moreup with little ones; it's nonstop commotion, but my kiddo loved it. They're currently building a Super Slide, which looks pretty cool. They also have a small arcade and a little cafe where they sell pizza in case you need to feed a gaggle of little monsters. It's very affordable and a nice place to catch a breather while your kiddo burns off some energy.

I called weeks prior to plan something for my one years old birthday for her to have something…read moreinteractive and fun. I was reassured countless times I could jump WITH my daughter because she was not able to jump by herself yet. I called three times to clarify, overly thorough one would think, NOT the case. First off, they explained to me we all three, husband, daughter whom is 1 and myself had to have full price tickets. Then I was informed of a parent pass AFTER they made me purchase the other tickets and refused to refund me. Secondly, you are NOT able to jump with your children, you have to stand beside them and you can not be touching the trampoline itself. Third and final, when I asked to speak to someone, I waited 45 minutes and when she did come she said it was not her problem that I couldn't read the website. I read the website to her and anyone else whom was present and it says kid friendly, all ages. I called corporate and still have yet to hear back, but this location was less than helpful and the employees were extremely rude and lazy to say the least. The place was trashed, food all over the floor, pop someone spilled but no one picked up, just placed a caution sign over it and it had been there for some time because it was sticky and not just wet. There was a line of at least 10 adults and the two people behind the counter were talking about their weekend. The woman whom was doing the concession stand was texting and didn't even acknowledge the mom with three kids whom had been standing there for at the very least 10 minutes.

We discovered Launch at a friend's birthday party, and now the Saturday morning toddler hour for…read morekids 5 and under has become a periodic treat for us all. For a flat fee, we get to jump on the variety of trampolines and run around for an hour without any much bigger kids being around. Everyone has fun and it's a great place to meet up with a friend, too. Top the hour off with brunch somewhere nearby and it's the right way to start a weekend. I only wish the arcade were not there, or somehow better separated from the jumping area. Same with the large TV screens. My kid always gets distracted midway through by either the TV or wanting to go to the arcade,

it was an amazing place, good trampolines and amazing food especially the chicken tenders! Loved…read morethe games too! you should definitely take your family out here!!

it was so fun they had amazing zip lines. They also had a kids play place for seven year olds and…read moreunder. It was overall so amazing! The trampolines were amazing also. Please go to this place it is a blast they have everything you can think of!

My daughter asked if she could do flips with the ultimate package. The girl at the desk said yes…read more Five minutes later she was told otherwise. She wanted her money back and was met with a hostile manager. He walked away, but not before he pointed to the No Refund sign. They weren't going to accommodate her. Then my daughter asked if they could be given a pass for a different day. (Proud mom moment) The girl at the desk said yes and then wrote yesterday's date as the expiration date and thought she was slick. They were all rude. Wish her luck using this pass at a different location!!!

Rick and Devin were extremely helpful. We checked out other Zap Zones, and this location is the…read morebest!

Super rude. Understaffed. Have a menu of five things ran out of FRIES. The manager/owner was so…read morerude when we asked why we were waiting at a table for 20 minutes. Just the way things were handled were so wrong after we spent $350 on 6 people for wrist bands and four drinks. When my friend ordered a drink after we just tipped the bartender ten dollars for two drinks the time before she said "I hate making that". Like Dave and busters would never. Very rude experience we won't be back.

Ethan was the best team member, doing above and beyond for his job. He was very kind and helpful to…read moreeveryone and enforces rules while making sure everyone has a good experience.

I brought the Littles to this location for the first time and got a so so review from them. When…read morestepping in, we were hit with loud fans, warm air being circulated and humidity. There was only one working kiosk (out of two) to sign the waiver. For 2 hours, it cost a little over $50. There were a few things in the park that wasn't working or open but I did appreciate that there were plenty of seating for adults to sit at and watch their kiddos. We got a couple things at the snack bar. I got a cup of water and didn't realize I got charged almost 5 bucks. The food we ordered also took over 30 minutes (we only got one thing). Overall, we agreed it was nice to try some place different, but there were more cons for us.

This review is for the preschool playtime on Monday and Friday mornings…read more For 1 hr and $5 per child, you have use of facilities, including a spring floor, trampolines, balance beams, jumping into foam pits, etc. I've been there 1-2 years ago and at that time, there weren't a lot of staff, most kids were running around without supervision....i.e. chaotic and an accident waiting to happen. However, I went today and there have been some improvements that made the experience much better. There are signs with general instructions ("Please stay with your child at all times" seems self explanatory but it helps to reinforce it), and also signs outside some areas that can get chaotic (trampoline sign says to limit to 60 seconds per turn). More staff were around to help manage the area. In a trampoline runway into a foam pit, one of the workers helped act guide all the children to take turns so people didn't run into each other. There is also an area that is more toddler friendly as well that I think is new. 5 stars for making improvements so that the playtime is much more enjoyable (and safe) for kids and parents alike!

My daughter grew up. Going to gym America. Now I have three granddaughters that are going there. I…read morewould highly recommend this gym if your child is interested in gymnastics. They have something for all ages, boys and girls.

This place was packed with activities for children to have fun and enjoy themselves. Our experience…read morewas a very good one from the fun my son and family had jumping around to the enjoyable pizza and Gatorade. Even though the place was packed we still were able to find a table. The staff was pretty friendly . The bathrooms are not clean and had no soap in the dispensers was my biggest con. But does have sanitizer dispensers throughout the airtime park. Will return

The manager Angelina was very helpful i enjoyed my customer experience. I loved coming 10/10read more