I held my daughter's party on December 21, 2025, at Sky Zone in Bradenton, where I received…read moreterrible service from the receptionist and the manager. Upon arriving, the door was closed even though the place was open to the public. I waited at the door for about 10 minutes until someone came and opened it. Once inside, I waited in the line designated for events and parties for 10 minutes, but no one came to assist me. I then went to the general customer service line and waited until I was served. At no point, either by phone or in person, was I informed that I could only enter the room to decorate 10 minutes before the party started. I went to the room to decorate, and after decorating, I was told I would have to pay $100 to keep the room decorated until the party time. My guests called me to ask me to open the door, as it was still locked. When I left the door open, the manager went and closed it. I told her I had left it open because the door was closed and people couldn't get in. She was incredibly rude and told me to go and see if the door wasn't already open. She was very rude to my guests and even added a child to my guest list who wasn't mine. In short, terrible service, and I do not recommend this place to anyone for a party.

Always great! This place always has something for everyone. Whether it's a small trampoline, or an…read moreobstacle course, there is always fun to be found! Love coming here. Staff are chill, bathrooms are clean, great place!

Kids had a great time. Kept them active and happy.. employees were courteous and helpful.read more

Came here on a trip with my boyfriend and his nephews. Little did I know, I, the 33 year old, would…read morehave the most fun. This place lets you be a kid again - I was so anxiously (and deliriously) happy! I can't quite put it into words. I tried doing a few jumps and cartwheels off the ramps. Though I was a little sore the next day, this was an awesome workout while having a blast with the kiddos!

Bummer that I had to listen to someone vacuuming when I was trying to watch my kids play.read more

Fantastic place to take your kids to get some energy out. The customer service is phenomenal and…read morepizza is SO good. We had my daughter's birthday here and everyone had a great time. Usually I'm not able to enjoy my kids parties because I'm so busy but they took care of everything! Highly recommend.

This place is the definition of controlled chaos. It's highly entertaining watching this place fill…read moreup with little ones; it's nonstop commotion, but my kiddo loved it. They're currently building a Super Slide, which looks pretty cool. They also have a small arcade and a little cafe where they sell pizza in case you need to feed a gaggle of little monsters. It's very affordable and a nice place to catch a breather while your kiddo burns off some energy.

I called weeks prior to plan something for my one years old birthday for her to have something…read moreinteractive and fun. I was reassured countless times I could jump WITH my daughter because she was not able to jump by herself yet. I called three times to clarify, overly thorough one would think, NOT the case. First off, they explained to me we all three, husband, daughter whom is 1 and myself had to have full price tickets. Then I was informed of a parent pass AFTER they made me purchase the other tickets and refused to refund me. Secondly, you are NOT able to jump with your children, you have to stand beside them and you can not be touching the trampoline itself. Third and final, when I asked to speak to someone, I waited 45 minutes and when she did come she said it was not her problem that I couldn't read the website. I read the website to her and anyone else whom was present and it says kid friendly, all ages. I called corporate and still have yet to hear back, but this location was less than helpful and the employees were extremely rude and lazy to say the least. The place was trashed, food all over the floor, pop someone spilled but no one picked up, just placed a caution sign over it and it had been there for some time because it was sticky and not just wet. There was a line of at least 10 adults and the two people behind the counter were talking about their weekend. The woman whom was doing the concession stand was texting and didn't even acknowledge the mom with three kids whom had been standing there for at the very least 10 minutes.

We discovered Launch at a friend's birthday party, and now the Saturday morning toddler hour for…read morekids 5 and under has become a periodic treat for us all. For a flat fee, we get to jump on the variety of trampolines and run around for an hour without any much bigger kids being around. Everyone has fun and it's a great place to meet up with a friend, too. Top the hour off with brunch somewhere nearby and it's the right way to start a weekend. I only wish the arcade were not there, or somehow better separated from the jumping area. Same with the large TV screens. My kid always gets distracted midway through by either the TV or wanting to go to the arcade,

This place is a giant ripoff. To start with, the lockers are a buck. A dollar for a locker???…read more C'mon... Secondly, if you're looking to steal a toddler, this absolutely the place you want to be. The staff are nice, but clearly underpaid, and not super interested in what they are doing. Third, it's crazy dangerous. Yeah yeah, I know it's a trampoline park, but as a lawyer, that used to be in construction, I was grateful we didn't leave bloody, as I saw some of the other kids. We didn't eat the food, but I can't imagine its at all worth the price. Finally, the arcade... OMG... wildly overpriced. This is usually the case with this kind of thing, but this place is beyond the pale. There are other places to take kids, that have similar attractions. Most are not in Ann Arbor. I'd stay away, if you aren't rich, or value your kids health.

I Really like this Place There is so much to do they have…read moreRides and Attractions for all Ages I really enjoyed myself when I went here on Labor Day weekend I will love going back here someday this year This place is good for Parties, Holidays and Getaways from Home. When I went here I did almost everything that was here.

My daughter asked if she could do flips with the ultimate package. The girl at the desk said yes…read more Five minutes later she was told otherwise. She wanted her money back and was met with a hostile manager. He walked away, but not before he pointed to the No Refund sign. They weren't going to accommodate her. Then my daughter asked if they could be given a pass for a different day. (Proud mom moment) The girl at the desk said yes and then wrote yesterday's date as the expiration date and thought she was slick. They were all rude. Wish her luck using this pass at a different location!!!

I've been to tons of places like through the years they are all pretty much the same including this…read moreone except one thing ... the staff . All of these places are mostly run by young people I'd guess 16-22 ish including this location. The difference is hands down the kindest most helpful staff I've ever seen or dealt with at one of these. All of them every area we ventured too. One of the kids lost the arcade card i went to the desk to buy a new one i assumed it was the only option i had. The young man working on his own pulled up the information needed to find the old card and replace it for me. It's the little things. The young men that ran all the games and bumper cars all so helpful and kind. Good job guys we will definitely be regulars.

Super rude. Understaffed. Have a menu of five things ran out of FRIES. The manager/owner was so…read morerude when we asked why we were waiting at a table for 20 minutes. Just the way things were handled were so wrong after we spent $350 on 6 people for wrist bands and four drinks. When my friend ordered a drink after we just tipped the bartender ten dollars for two drinks the time before she said "I hate making that". Like Dave and busters would never. Very rude experience we won't be back.

This place continues to loose customers and get worse and worse reviews…read more I use to go there all the time and this place went down hill fast!!!! 1. Never answer the phone at location 2. Never have balls for dodgeball, the two basketball rims or for full court basket ball. 3. Never enough workers so multiple attractions are closed! You will waste your time driving to commerce, get there, pay your money and not have fun!!! But hey don't take my word for it!! parents waste your time driving out there, gas, money and see for yourself!!!

The absolute nicest employees. So many were super kind, and went above and beyond. Becky is the…read moregeneral manager and she rocks! Will helped us when we walked in and was great! It was fun to see Shyanna again and she was wonderful. Our kids had an absolute blast! My kids could have bounced forever, but it was nice that they have more low key activities if you need to take a rest (like a bike game, a tv skiing game, and basketball). The pizza looked really good and the kids loved it! Love that you can get a full pitcher of soda too. Thank you!

My daughter grew up. Going to gym America. Now I have three granddaughters that are going there. I…read morewould highly recommend this gym if your child is interested in gymnastics. They have something for all ages, boys and girls.

What a wonderful place! My son has been going to Gym America for many years and we love the…read morefacility and staff. They take the time to work with each child on perfecting the skills they know and their individual development as they work to learn new skills. I would recommend them to anyone!

This place was packed with activities for children to have fun and enjoy themselves. Our experience…read morewas a very good one from the fun my son and family had jumping around to the enjoyable pizza and Gatorade. Even though the place was packed we still were able to find a table. The staff was pretty friendly . The bathrooms are not clean and had no soap in the dispensers was my biggest con. But does have sanitizer dispensers throughout the airtime park. Will return

The manager Angelina was very helpful i enjoyed my customer experience. I loved coming 10/10read more